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Black plate (77,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-77
3. Select the route preference(Fastest, Shortest, or Other).
The system calculates and
highlights the route.
4. Select Start Guidance. The route is now ready to be started.
See “Getting Started on Your
Route” in this section for more
information.
Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen
OnStar®Destination Download
(US and Canada)
OnStar Destination Download
(if equipped) is a service available
for OnStar subscribers that makes
operating your navigation system
much simpler. It allows subscribers
to request and receive navigation
assistance on-the-go.
Using OnStar®Destination
Download (US and Canada)
Press the blue OnStar button
and an Advisor can locate a
point-of-interest or an address and
download the necessary information
or coordinates to your navigation
system. Once the destination is
downloaded, the navigation system
will search for the address in the
mapping disc's database. When the
address is found, it will be shown
on your navigation system's screen
along with the buttons described
below.

Black plate (78,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-78 Infotainment System
OnStar Download Screen
.Select GO, the navigation
system calculates route(s).
Select a route (i.e. Shortest
Route), and Start Guidance.
.Select Map, the navigation
system displays the Destination
Map Screen.
.Select Call, the navigation
system initiates a call to your
destination with your Bluetooth
phone (if available) or OnStar
Hands-Free Calling (if minutes
are available).
.Select Add to Address Book,
the navigation system copies the
downloaded destination to the
address book and displays the
new address book entry.
.Select Back, the navigation
system cancels your OnStar
Destination Download and
returns to the previous screen.
The downloaded address will
not be added to the previous
destinationsRoute Guidance Not Active
If an OnStar destination is
downloaded while route guidance
is not active, the navigation system
displays an OnStar Destination
Download Screen and operations
will continue as outlined in the
Using OnStar Destination Download
section:
Route Guidance Active
If OnStar downloads a destination
while route guidance is already
active, the navigation system adds
the downloaded destination as the
next waypoint in the existing route.
All features such as Call and Add to
Address Book will be available for
the waypoint. Refer to the section
on Waypoints for more information.

Black plate (79,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-79
Previous Destinations
Previous OnStar Destination
Downloads are saved under
Previous Destinations in the
navigation system where they
can be accessed or saved to
the address book.
Important Notes regarding OnStar
Destination Download:
.If the navigation system is
turned off when the destination
download is attempted,
the navigation system will
automatically turn on and
display the OnStar Destination
Download Screen. The radio
will remain on after the
download occurs.
.If OnStar downloads a
destination and the address
is not found in the mapping
disc’s database and routing
by coordinates is not available,
the Go and Map buttons gray
out and routing will not be
available. Press the blue OnStar
button for further assistance.
.The Call button grays out when
there is no phone number
available for your destination
and while connected to OnStar.Map Destination Screen Functions
If the map screen is used to show
destination, it will have map screen
capabilities such as GO, Mark,
Zoom, Scroll, etc. The address is
shown at the top of the screen.
Destination Map Screen

Black plate (102,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-102 Infotainment System
Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile
to make and receive phone calls.
The system can be used while
the key is in the ON/RUN or
ACC/ACCESSORY position.
The range of the Bluetooth system
can be up to 9.1 m (30 ft). Not all
phones support all functions, and
not all phones are guaranteed to
work with the in-vehicle Bluetooth
system. See www.gm.com/bluetooth
for more information on compatible
phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the
tone and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through
the vehicle's front audio system
speakers and overrides the
audio system. Use the audio
system volume knob, during a
call, to change the volume level.
The adjusted volume level remains
in memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
See Steering Wheel Controls on
page 5‑3 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system
and then connected to the vehicle
before it can be used. See your cell
phone manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information.

Black plate (103,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-103
Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones
are within range of the system,
the system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”later in this section. Pairing a Phone
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your Vehicle” in the list on
the cell phone. Follow the
instructions on the cell phone to
enter the PIN that was provided
in Step 3. After the PIN is
successfully entered, the system
prompts you to provide a name for the paired cell phone.
This name will be used to
indicate which phones are
paired and connected to the
vehicle. See
“Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”

Black plate (104,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-104 Infotainment System
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see“Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending
on which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.” 3. Say
“Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags
in the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag. Digit Store:
This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.
Using the “Store”Command
1. Press and hold
b gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to store all
at once with no pauses, then
follow the directions given by the
system to save a name tag for
this number.

Black plate (107,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-107
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
bg.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
bgto link all callers
together.
Ending a Call
Pressc xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressbg, and
then say “Mute call.”
.To cancel mute, pressbg, and
then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN. Transferring Audio from the
Bluetooth System to a Cell Phone
During a call with the audio in the
vehicle:
1. Press
b
g.
2. Say “Transfer Call.”
Transferring Audio to the
Bluetooth System from a Cell
Phone
During a call with the audio on the
cell phone, press
b g. The audio
transfers to the vehicle. If the audio
does not transfer to the vehicle,
use the audio transfer feature on
the cell phone. See your cell phone
manufacturer's user guide for more
information.

Black plate (108,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
7-108 Infotainment System
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See your cell phone
manufacturer's user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press and hold
bgfor
two seconds.
2. Say “Bluetooth.” The system
responds “Bluetooth ready,”
followed by a tone.
3. Say “Voice.” The system
responds “OK, accessing
.”
The cell phone's normal prompt
messages will go through their cycle
according to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The Bluetooth system can send
numbers and the numbers stored
as name tags during a call. You can
use this feature when calling a
menu‐driven phone system.
Account numbers can also be
stored for use.
Sending a Number or Name Tag
During a Call
1. Press
b g. The system
responds “Ready,”followed by
a tone.
2. Say “Dial.”
3. Say the number or name tag to send.
Clearing the System
Unless information is deleted out
of the in‐vehicle Bluetooth system,
it will be retained indefinitely.
This includes all saved name tags in
the phone book and phone pairing
information. For information on how
to delete this information, see the
previous section “Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.