
Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2011
13-12 Customer Information
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of
the dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through
a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect
actual costs and be supported by
original receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental
vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Black plate (16,1)Cadillac Escalade EXT Owner Manual - 2011
13-16 Customer Information
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle.
The Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds
that a safety defect exists in a
group of vehicles, it may order
a recall and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

Black plate (6,1)Cadillac Escalade EXT Owner Manual - 2011
i-6 INDEX
H
Hazard Warning Flashers . . . . . . . 6-7
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-35
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-6
Bulb Replacement . . . . . . . . . . 10-37
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-6
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-5
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-38
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-5
Lamps On Reminder . . . . . . . . . 5-22
Heated
Steering Wheel . . . . . . . . . . . . . . . . 5-4
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-20
High-Beam On Light . . . . . . . . . . . 5-21
High-Speed Operation . . . . . . . . 10-56 Highway Hypnosis . . . . . . . . . . . . . 9-19
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
I
Ignition Positions . . . . . . . . . . . . . . 9-31
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-33
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-17
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-42
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
J
Jump Starting . . . . . . . . . . . . . . . . . 10-85
K
Key and Lock Messages . . . . . . . 5-31
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-50
Lamp Messages . . . . . . . . . . . . . . . 5-31
Lamps Daytime Running (DRL) . . . . . . . 6-6
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Exterior Cargo . . . . . . . . . . . . . . . . . 6-8
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . . 6-5
License Plate . . . . . . . . . . . . . . . 10-39
Malfunction Indicator . . . . . . . . . 5-15
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-9
Lap-Shoulder Belt . . . . . . . . . . . . . 3-19
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-54

Black plate (12,1)Cadillac Escalade EXT Owner Manual - 2011
i-12 INDEX
Trailer Towing . . . . . . . . . . . . . . . . . 9-68
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 9-38
Fluid, Automatic . . . . . . . . . . . . 10-13
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-11
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . 9-29
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Turn Signal Bulb Replacement . . . . . . . . . . 10-38
U
Ultrasonic Parking Assist . . . . . . 9-52
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-66
Universal Remote System . . . . . 5-44 Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-44
Updates
Map Data . . . . . . . . . . . . . . . . . . . . . 7-79
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-23
Messages . . . . . . . . . . . . . . . . . . . . 5-27
Personalization . . . . . . . . . . . . . . . 5-35
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Towing . . . . . . . . . . . . . . . . . . . . . . 10-89
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-54
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Positioning . . . . . . . . . . . . 7-77
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 5-35
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Voice Recognition . . . . . . . . . . . . . 7-80
W
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-7
Washer Fluid . . . . . . . . . . . . . . . . . 10-26
Washer Fluid Messages . . . . . . . 5-35
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . 10-67
Different Size . . . . . . . . . . . . . . . 10-65
Replacement . . . . . . . . . . . . . . . 10-68
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-63
Where to Put the Restraint . . . . 3-46
Windows . . . . . . . . . . . . . . . . . . . . . . 2-22
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Windshield Wiper/Washer . . . . . . . . . . . . . . . . . 5-5
Winter Driving . . . . . . . . . . . . . . . . . 9-20
Wiper Blade Replacement . . . . 10-34