Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn ‐ by ‐ Turn
Navigation, and Hands ‐ Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca
(Canada), contact OnStar at
1-888-4-ONSTAR (1 ‐ 888 ‐ 466 ‐ 7827)
or TTY 1 ‐ 877 ‐ 248 ‐ 2080, or
push
Q to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit. OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can ’ t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about your vehicle can ’ t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate. OnStar service may not work if the
OnStar equipment isn ’ t properly
installed or you haven ’ t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can ’ t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
See Radio Frequency Statement on
page 13 ‑ 19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks Keys
{ WARNINGLeaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children. The key can be used for the ignition
and door locks.
See your dealer if a replacement
key or additional key is needed.
Notice: If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
If you are locked out of your vehicle,
contact Roadside Service. See
Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 10 for
more information. Remote Keyless Entry
(RKE) System See Radio Frequency Statement on
page 13 ‑ 19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the RKE
operating range: .
Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal. .
Check the transmitter's battery.
See “ Battery Replacement ” later
in this section. .
If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Black plate (27,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-27After work is done on the brake
hydraulic system, make sure the
level is above the MIN but not over
the MAX mark.
What to Add
Use only new DOT 3 brake fluid
from a sealed container. See
Recommended Fluids and
Lubricants on page 11 ‑ 7 .
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it. This
helps keep dirt from entering the
reservoir.
{ WARNING
With the wrong kind of fluid in
the brake hydraulic system, the
brakes might not work well. This
could cause a crash. Always use
the proper brake fluid. Notice .
Using the wrong fluid
can badly damage brake
hydraulic system parts. For
example, just a few drops
of mineral-based oil, such
as engine oil, in the brake
hydraulic system can
damage brake hydraulic
system parts so badly that
they will have to be replaced.
Do not let someone put in
the wrong kind of fluid. .
If brake fluid is spilled on the
vehicle's painted surfaces,
the paint finish can be
damaged. Be careful not
to spill brake fluid on the
vehicle. If you do, wash it off
immediately. Battery If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Refer to the replacement number
on the original battery label when
a new battery is needed. See
Engine Compartment Overview on
page 10 ‑ 6 for battery location.
{ DANGERBattery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Black plate (83,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-83You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or
a manual transmission in
N (Neutral) before setting the
parking brake. If you have a
four-wheel-drive vehicle, be sure
that the transfer case is in a
drive gear, not in N (Neutral). Notice: If the radio or other
accessories are left on during
the jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio! 4. Open the hood on the other
vehicle and locate the
positive (+) and negative ( − )
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative ( − ) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
Black plate (84,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-84 Vehicle Care
The remote negative ( − ) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
See Engine Compartment
Overview on page 10 ‑ 6 for more
information on the location of the
remote positive (+) and remote
negative ( − ) terminals. { WARNINGAn electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{ WARNINGUsing an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued) WARNING (Continued) add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{ WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables
do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles could
be damaged too.
Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9.
Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery. .
Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery. .
Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car. Cadillac Technician Roadside
Service (U.S. only) Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs. Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian ‐ Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year.