Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
12-2 Technical Data
Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and
Lubricants on page 11 ‑ 7 for more information.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant charge
amount, see the refrigerant label located under the
hood. See your dealer for more information.
Cooling System 16.7 L 17.6 qt
Engine Oil with Filter 5.7 L † 6.0 qt †
Fuel Tank
Regular 98.4 L 26.0 gal
Extended 119.2 L 31.5 gal
Transmission Fluid (Pan Removal and Replacement) 5.7 L 6.0 qt
Transfer Case Fluid 1.4 L 1.5 qt
Wheel Nut Torque 190 Y 140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid after filling.
† Oil filter should be changed at every oil change.
Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-8 Customer Information Calling for Service When calling Roadside Service,
have the following information
ready: .
Your name, home address, and
home telephone number. .
Telephone number of your
location. .
Location of the vehicle. .
Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the vehicle. .
Description of the problem. Coverage Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times. Cadillac Owner Privileges ™ .
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock ‐ Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9.
Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery. .
Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery. .
Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car. Cadillac Technician Roadside
Service (U.S. only) Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs. Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian ‐ Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year.
Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-11
Courtesy
Transportation Program
(U.S. and Canada) To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base
Warranty Coverage period in
Canada), extended powertrain,
and/or hybrid ‐ specific warranties in
both the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “ Warranty and Owner
Assistance Information ” furnished
with each new vehicle provides
detailed warranty coverage
information. Transportation Options Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, the dealer can
offer one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one ‐ way or round ‐ trip shuttle service
within reasonable time and distance
parameters of the dealer's area. Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
dealer's shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by GM
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be
supported by original receipts.
See the dealer for information
regarding the allowance amounts for
reimbursement of fuel or other
transportation costs.
Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-12 Customer Information Courtesy Rental Vehicle
The dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental. Additional Program
Information All program options, such as shuttle
service, may not be available at
every dealer. Please contact the
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion. Collision Damage Repair
(U.S. and Canada) If the vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to the Canadian
Government If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9 Reporting Safety Defects
to General Motors In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1 ‐ 888 ‐ 446 ‐ 2000,
or write:
Canadian Cadillac Customer
Communication Centre,
Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy This GM vehicle has a number of
sophisticated computers that record
information about the vehicle ’ s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner ’ s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-35
Active Fuel Management ®
. . . . . 9-38
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-82
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . 9-31
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-49
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-50
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-42
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-44
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-41 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-42
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-40
Where Are the Airbags? . . . . . . 3-38
Airbags
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-48
System Check . . . . . . . . . . . . . . . . 3-35
Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-28, 9-45
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-10
Antenna
Rear Side Window . . . . . . . . . . . . 7-18
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-Theft
Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-38
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-45
Warning Light . . . . . . . . . . . . . . . . . 5-22 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-90
Interior . . . . . . . . . . . . . . . . . . . . . . 10-94
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-11
Audio Players
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-19
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Audio System
Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-58
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic
Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-7
Level Control . . . . . . . . . . . . . . . . . 9-50
Automatic Transmission . . . . . . . 9-40
Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-43
Shift Lock Control
Function Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . . . . . . . 7-31
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-29
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-29
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-2 INDEX
BBattery . . . . . . . . . . . . . . . . . . . . . . . 10-27
Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . 6-12
Power Protection . . . . . . . . . . . . . 6-12
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . 5-31
Blade Replacement, Wiper . . . 10-32
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-103
Brake
Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-31
Brake System Warning Light . . . 5-21
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-45
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-26
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-46
System Messages . . . . . . . . . . . . 5-31
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-30
Bulb Replacement . . . . . . . . . . . . 10-38
Back-Up Lamps . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-9
Headlamp Aiming . . . . . . . . . . . 10-34 Bulb Replacement (cont.)
Headlamps . . . . . . . . . . . . . . . . . 10-36
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-36
License Plate Lamps . . . . . . . 10-37
Buying New Tires . . . . . . . . . . . . . 10-61
C Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California
Fuel Requirements . . . . . . . . . . . 9-64
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-59
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 9-38
Liftgate . . . . . . . . . . . . . . . . . . 2-9, 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-21
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD/DVD Player . . . . . . . . . . . . . . . . 7-19
Center Console Storage . . . . . . . . 4-3 Chains, Tire . . . . . . . . . . . . . . . . . . 10-66
Charging
System Light . . . . . . . . . . . . . . . . . 5-18
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-18
Ignition
Transmission Lock . . . . . . . . 10-31
Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-53
Lower Anchors and
Tethers for Children . . . . . . . . . 3-59
Older Children . . . . . . . . . . . . . . . . 3-51
Securing . . . . . . . . . . . . . . . . 3-68, 3-71
Systems . . . . . . . . . . . . . . . . . . . . . . 3-56
Cigarette Lighter . . . . . . . . . . . . . . . 5-10
Circuit Breakers . . . . . . . . . . . . . . 10-39
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-90
Interior Care . . . . . . . . . . . . . . . . 10-94
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, Instrument . . . . . . . . . . . . 5-12
Collision Damage Repair . . . . . 13-12