Black plate (90,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-90 Vehicle Care 3. Firmly set the parking brake.
See Parking Brake on
page 9 ‑ 46 .
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly
following the manufacturer's
instructions.
6. Use an adequate clamping
device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF. Appearance Care Exterior Care Weatherstrips Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11 ‑ 7 .
Washing the Vehicle The best way to preserve the
vehicle's finish is to keep it clean by
washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct
product usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
11-4 Service and Maintenance .
Steering and suspension
inspection. Visual inspection
for damaged, loose, or missing
parts or signs of wear. .
Body hinges and latches, key
lock cylinders, rear compartment
hinges, outer tailgate handle
pivot points, and folding seat
hardware lubrication. See
Recommended Fluids and
Lubricants on page 11 ‑ 7 . More
frequent lubrication may be
required when the vehicle is
exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a
clean cloth makes them last
longer, seal better, and not
stick or squeak. .
Restraint system component
check. See Safety System
Check on page 3 ‑ 34 . .
Fuel system inspection for
damage or leaks. .
Exhaust system and nearby heat
shields inspection for loose or
damaged components.
Additional Required Services Every 12 000 km/7,500 Miles .
Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. See Tire Rotation
on page 10 ‑ 59 . At Each Fuel Stop .
Engine oil level check. See
Engine Oil on page 10 ‑ 7 . .
Engine coolant level check. See
Engine Coolant on page 10 ‑ 16 . .
Windshield washer fluid level
check. See Washer Fluid on
page 10 ‑ 24 .
Once a Month .
Tire inflation pressures check.
See Tire Pressure on
page 10 ‑ 52 . .
Tire wear inspection. See Tire
Inspection on page 10 ‑ 58 . .
Sunroof track and seal
inspection, if equipped. See
Sunroof on page 2 ‑ 22 .
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-5Once a Year .
See Starter Switch Check on
page 10 ‑ 30 ..
See Automatic Transmission
Shift Lock Control Function
Check on page 10 ‑ 31 ..
See Ignition Transmission Lock
Check on page 10 ‑ 31 ..
See Park Brake and P (Park)
Mechanism Check on
page 10 ‑ 32 ..
Accelerator pedal check for
damage, high effort, or binding.
Replace if needed. .
Underbody flushing service. .
Hood/Decklid/Liftgate/Liftglass
Support Gas Strut Service:
Visually inspect gas strut,
if equipped, for signs of wear,
cracks, or other damage. Check
the hold open ability of the gas
strut. Contact your dealer if
service is required. First Engine Oil Change After
Every 80 000 km/50,000 Miles .
Engine air cleaner filter
replacement. See Engine Air
Cleaner/Filter on page 10 ‑ 14 ..
Automatic transmission fluid and
filter change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid on
page 10 ‑ 11 . .
All ‐ wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. Check vent
hose at transfer case for kinks
and proper installation.
Check to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-7
Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos specification. Oils
meeting this specification can be identified with the dexos certification
mark. Look for and use only an engine oil that displays the dexos
certification mark of the proper viscosity grade. See Engine Oil on
page 10 ‑ 7 .
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See Engine Coolant on page 10 ‑ 16 .
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Optikleen ®
Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON ®
-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-8 Customer Information Calling for Service When calling Roadside Service,
have the following information
ready: .
Your name, home address, and
home telephone number. .
Telephone number of your
location. .
Location of the vehicle. .
Model, year, color, and license
plate number of the vehicle. .
Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the vehicle. .
Description of the problem. Coverage Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times. Cadillac Owner Privileges ™ .
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station. .
Lock ‐ Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9.
Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery. .
Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery. .
Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car. Cadillac Technician Roadside
Service (U.S. only) Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs. Services Not Included in
Roadside Service .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian ‐ Purchased Vehicles .
Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Routing Service: Limit of
six requests per year.
Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to the Canadian
Government If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9 Reporting Safety Defects
to General Motors In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1 ‐ 888 ‐ 446 ‐ 2000,
or write:
Canadian Cadillac Customer
Communication Centre,
Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy This GM vehicle has a number of
sophisticated computers that record
information about the vehicle ’ s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner ’ s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-19
OnStar ®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash ‐ like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Q button and
speaking to an advisor.
Navigation System If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7 ‑ 60 for
information on stored data and for
deletion instructions. Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information. Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS ‐ 210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.