2011 CADILLAC ESCALADE ESV phone

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner Manual MIn Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-9
Safety Belts . . . . . . . . . . . . . . . . . . 3-18
Airbag System . . . . . . . . . . . . . . . . 3-35
Child Restraints . . . . . . . . . . . . . . 3-51 Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-31
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-50
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . 6-10
Lighting Features . . . . . . . . . . . . . 6-11
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Audio Players . . . . . . . . . . . . . . . . 7-19
Rear Seat Infotainment . . . . . . . 7-33
Navigation . . . . . . . . . . . . . . . . . . . . 7-60
Voice Recognition . . . . . . . . . . . 7-100
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-103 Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-30
Engine Exhaust . . . . . . . . . . . . . . 9-38
Automatic Transmission . . . . . . 9-40
Drive Systems . . . . . . . . . . . . . . . . 9-45
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-45
Ride Control Systems . . . . . . . . 9-47
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-70
Conversions and Add-Ons . . . 9-82
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-34
Bulb Replacement . . . . . . . . . . 10-36

Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-17
Bluetooth ®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth ‐ enabled cell phone to
make and receive hands-free calls
using the vehicle ’ s audio system
and controls.
The Bluetooth ‐ enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7 ‑ 103 . Steering Wheel Controls
If available, some audio controls
can be adjusted at the steering
wheel.
w /
c x : Press to select preset
or favorite radio stations, select
tracks on a CD/DVD, or to navigate
an iPod or USB device. b g : Press to silence the vehicle
speakers only. Press again to turn
the sound on. Press and hold longer
than two seconds to interact with
OnStar ®
or Bluetooth systems,
if equipped.
+
e −
e : Press to increase or
decrease volume.
c x : Press to reject an
incoming call, or to end a call.
SRCE: Press to switch between
the radio and CD, and for equipped
vehicles, the DVD, front auxiliary,
and rear auxiliary.
¨ : Press to seek the next radio
station, the next track or chapter
while sourced to the CD or DVD
slot, or to select tracks and folders
on an iPod or USB device.
For more information, see Steering
Wheel Controls on page 5 ‑ 3 .

Black plate (21,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-21
Power Outlets The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located: .
Inside the floor console
storage bin. .
On the rear of the floor console. .
In the rear cargo area on the
passenger side.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5 ‑ 9 .Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to have
another person assist with
programming the transmitter.
See Universal Remote System on
page 5 ‑ 50 .Performance and
Maintenance StabiliTrak ®
System The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started. .
To turn off traction control, press
and release
5 on the instrument
panel.
F illuminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5 ‑ 37 . .
To turn off both traction control
and StabiliTrak, press and hold
5 until
F illuminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5 ‑ 37 . .
Press and release
5 again to
turn on both systems.

Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-25Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn ‐ by ‐ Turn
Navigation, and Hands ‐ Free
Calling are available on most
vehicles. Not all OnStar services are
available on all vehicles. For more
information see the OnStar Owner's
Guide or visit www.onstar.com
(U.S.) or www.onstar.ca
(Canada), contact OnStar at
1-888-4-ONSTAR (1 ‐ 888 ‐ 466 ‐ 7827)
or TTY 1 ‐ 877 ‐ 248 ‐ 2080, or
push
Q to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations,
see the OnStar Owner's Guide in
the glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit. OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can ’ t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar
service. Service involving location
information about your vehicle can ’ t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate. OnStar service may not work if the
OnStar equipment isn ’ t properly
installed or you haven ’ t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can ’ t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
See Radio Frequency Statement on
page 13 ‑ 19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.

Black plate (26,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-26 In Brief OnStar Steering Wheel
Controls This vehicle may have a
b g /
c
x Talk/Mute button that can be
used to interact with OnStar
Hands-Free Calling. See Steering
Wheel Controls on page 5 ‑ 3 for
more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information. Your Responsibility Increase the volume of the radio if
the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Push
Qand request a vehicle diagnostic
check. If the light appears clear
(no light is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Push
Q to confirm that the OnStar
equipment is active. OnStar ®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash-like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar Glove Box Kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pushing
Q and speaking to an
Advisor.

Black plate (49,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Seats and Restraints 3-49WARNING (Continued)proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle Q: Is there anything I might add
to or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may
have a passenger sensing
system for the right front
passenger position, which
includes sensors that are part
of the passenger seat. The
passenger sensing system
may not operate properly if the
original seat trim is replaced
with non-GM covers, upholstery
or trim, or with GM covers,
upholstery or trim designed for a
different vehicle. Any object,
such as an aftermarket seat
heater or a comfort enhancing
pad or device, installed under or
on top of the seat fabric, could
also interfere with the operation
of the passenger sensing
system. This could either prevent proper deployment
of the passenger airbag(s) or
prevent the passenger sensing
system from properly turning off
the passenger airbag(s). See
Passenger Sensing System on
page 3 ‑ 44 .
If you have any questions,
call Customer Assistance. The
phone numbers and addresses
for Customer Assistance are
in Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure
(U.S. and Canada) on
page 13 ‑ 1 or Customer
Satisfaction Procedure (Mexico)
on page 13 ‑ 3 .
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10 ‑ 62 for additional
important information.

Black plate (50,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
3-50 Seats and Restraints Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13 ‑ 1 or
Customer Satisfaction
Procedure (Mexico) on
page 13 ‑ 3 .
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring. Airbag System Check The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5 ‑ 16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken,
the airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3 ‑ 41 . See your
dealer for service. Replacing Airbag System
Parts After a Crash
{ WARNINGA crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible.

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-8 Instruments and Controls If the DIC display does not show a
heading, for example, N for North,
or the heading does not change
after making turns, there may be
a strong magnetic field interfering
with the compass. Such interference
may be caused by a magnetic CB
or cell phone antenna mount, a
magnetic emergency light, magnetic
note pad holder, or any other
magnetic item. Turn off the vehicle,
move the magnetic item, then turn
on the vehicle and calibrate the
compass.
To calibrate the compass, use the
following procedure:
Compass Calibration Procedure
1. Before calibrating the compass,
make sure the compass zone
is set to the variance zone in
which the vehicle is located.
See “ Compass Variance (Zone)
Procedure ” earlier in this
section. Do not operate any switches
such as window, sunroof,
climate controls, seats, etc.
during the calibration procedure.
2. Press the vehicle information
button until PRESS
V TO
CALIBRATE COMPASS
displays.
3. Press the set/reset button to
start the compass calibration.
4. The DIC will display
CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle
in tight circles at less than
8 km/h (5 mph) to complete the
calibration. The DIC will display
CALIBRATION COMPLETE
for a few seconds when the
calibration is complete. The
DIC display will then return to
the previous menu. Clock The analog clock is not connected
with any other vehicle system and
runs by itself.
To adjust the clock, do the following:
1. Locate the adjustment button,
near the lower left corner of the
clock.
2. Push and hold the adjustment
button to advance the clock
hands. Holding the button down
will cause the clock to advance
faster. Release the button before
you get to the desired time.
3. Push and release the button to
increase the time by one minute
increments until the desired time
is reached.