Black plate (14,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-14 Customer Information
Choose a reputable repair facility
that uses quality replacement parts.
See“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑36.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty. Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember,
if your vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Black plate (17,1)Cadillac CTS/CTS-V Owner Manual - 2011
Customer Information 13-17
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
Black plate (1,1)Cadillac CTS/CTS-V Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-4
Accessory Power . . . . . . . . . . . . . . 9-19
Adaptive Forward Lighting (AFL) . . . . . . . . . . . . . . . . . 6-4
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-58
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-42
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-7
Thigh Support . . . . . . . . . . . . . . . . . 3-8
Air Cleaner/Filter, Engine . . . . . 10-16
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-43
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-35 Airbag System (cont.)
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-37
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-35
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-36
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-33
Where Are the Airbags? . . . . . . 3-32
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-42
Passenger Status Indicator . . . 5-18
Readiness Light . . . . . . . . . . . . . . 5-17
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-42
System Check . . . . . . . . . . . . . . . . 3-30
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-23
All-Wheel Drive . . . . . . . . . 10-31, 9-32
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9 Antenna
Multi-Band . . . . . . . . . . . . . . . . . . . . 7-17
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-23
Alarm System Messages . . . . . 5-42
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-32
Warning Light . . . . . . . . . . . . . . . . . 5-23
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . 10-120
Interior . . . . . . . . . . . . . . . . . . . . . 10-124
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-10
Audio Players . . . . . . . . . . . . . . . . . 7-17 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-20
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Audio System Backglass Antenna . . . . . . . . . . . 7-17
Hard Drive Device (HDD) . . . . . 7-29
Radio Reception . . . . . . . . . . . . . . 7-16
Theft-Deterrent Feature . . . . . . . . 7-2
Black plate (7,1)Cadillac CTS/CTS-V Owner Manual - 2011
INDEX i-7
HeaterEngine Coolant . . . . . . . . . . . . . . . 9-21
High-Beam On Light . . . . . . . . . . . 5-26
High-Speed Operation . . . . . . . . 10-75
Highway Hypnosis . . . . . . . . . . . . . . 9-8
Hill and Mountain Roads . . . . . . . . 9-8
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-17
Hydraulic Clutch . . . . . . . . . . . . . . 10-15
I
Ignition Positions . . . . . . . . 9-16, 9-18
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-33
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-24
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-47
Instrument Cluster . . . . . . . . . . . . . 5-11
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
J
Jump Starting . . . . . . . . . . . . . . . . 10-112
K
Key and Lock Messages . . . . . . . 5-36
Keyless Entry
Remote (RKE) System . . . 2-5, 2-7
Keyless Entry System . . . . . . . . . . 2-4
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-68
Lamp Messages . . . . . . . . . . . . . . . 5-39
Lamps Daytime Running (DRL) . . . . . . . 6-3
Exterior Controls . . . . . . . . . . . . . . . 6-1
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . . 6-2
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . 6-7
License Plate . . . . . . . . . . . . . . . 10-39 Lamps (cont.)
Malfunction Indicator . . . . . . . . . 5-19
On Reminder . . . . . . . . . . . . . . . . . 5-27
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-23
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-59
Latch, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-53
Liftgate Carbon Monoxide . . . . . . . . . . . . . 2-20
Lighter, Cigarette . . . . . . . . . . . . . . . 5-9
Lighting Adaptive Forward . . . . . . . . . . . . . . 6-4
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Parade Dimming . . . . . . . . . . . . . . . 6-6
Lights Airbag Readiness . . . . . . . . . . . . . 5-17
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-23
Charging System . . . . . . . . . . . . . 5-19
Cruise Control . . . . . . . . . . . . . . . . 5-27
Black plate (8,1)Cadillac CTS/CTS-V Owner Manual - 2011
i-8 INDEX
Lights (cont.)Engine Coolant
Temperature Warning . . . . . . . 5-25
Engine Oil Pressure . . . . . . . . . . 5-26
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Fog Lamps . . . . . . . . . . . . . . . . . . . 5-27
High-Beam On . . . . . . . . . . . . . . . . 5-26
High/Low Beam Changer . . . . . . 6-2
Safety Belt Reminders . . . . . . . . 5-17
Security . . . . . . . . . . . . . . . . . . . . . . 5-26
Tire Pressure . . . . . . . . . . . . . . . . . 5-25
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 5-24
Up-Shift . . . . . . . . . . . . . . . . . . . . . . 5-24
Limited-Slip Rear Axle . . . . . . . . . 9-40
Locks Automatic Door . . . . . . . . . . . . . . . 2-15
Central Door UnlockingSystem . . . . . . . . . . . . . . . . . . . . . . 2-15
Delayed Locking . . . . . . . . . . . . . . 2-15 Locks (cont.)
Door . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Lockout Protection . . . . . . . . . . . . 2-16
Power Door . . . . . . . . . . . . . . . . . . . 2-15
Safety . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low-Profile Tires . . . . . . . . . . . . . . 10-67
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-53
Lumbar Adjustment . . . . . . . . . . . . . 3-7 Front Seats . . . . . . . . . . . . . . . . . . . . 3-7
M
Magnetic Ride Control . . . . . . . . . 9-39
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . 11-11
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-3 Malfunction Indicator Lamp . . . . 5-19
Manual Mode . . . . . . . . . . . . . . . . . . 9-28
Manual Transmission . . . . . . . . . . 9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Memory Features . . . . . . . . . . . . . . . 1-8
Messages Airbag System . . . . . . . . . . . . . . . . 5-42
Anti-Theft Alarm System . . . . . . 5-42
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-32
Compass . . . . . . . . . . . . . . . . . . . . . 5-34
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-34
Engine Cooling System . . . . . . . 5-35
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-35
Engine Power . . . . . . . . . . . . . . . . 5-36
Fuel System . . . . . . . . . . . . . . . . . . 5-36
Key and Lock . . . . . . . . . . . . . . . . . 5-36
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Object Detection System . . . . . 5-39
Black plate (10,1)Cadillac CTS/CTS-V Owner Manual - 2011
i-10 INDEX
Passenger Airbag StatusIndicator . . . . . . . . . . . . . . . . . . . . . 5-18
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-37
Perchlorate Materials Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-38
Power Door Locks . . . . . . . . . . . . . . . . . . . 2-15
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-26
Windows . . . . . . . . . . . . . . . . . . . . . 2-29
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-28 Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3
R
Radio Frequency
Identification (RFID) . . . . . . . . 13-18
Statement . . . . . . . . . . . . . . . . . . 13-18
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-9
CD/DVD Player . . . . . . . . . . . . . . . 7-20
Reception . . . . . . . . . . . . . . . . . . . . 7-16
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-31
Limited-Slip . . . . . . . . . . . . . . . . . . . 9-40
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-13
Rear Vision Camera (RVC) . . . . 9-44 Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors
Automatic Dimming . . . . . . . . . . . 2-28
Reclining Seatbacks . . . . . . . . . . . . 3-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-47
Records
Maintenance . . . . . . . . . . . . . . . . . 11-11
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . 10-117
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . 2-4, 2-5, 2-7
Remote Vehicle Start . . . . . . . . . . 2-11
Replacement Bulbs . . . . . . . . . . . 10-40
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-44
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-44
Black plate (12,1)Cadillac CTS/CTS-V Owner Manual - 2011
i-12 INDEX
Service (cont.)Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-14
Scheduling Appointments . . . 13-10
Vehicle Messages . . . . . . . . . . . . 5-43
Servicing the
Airbag-Equipped Vehicle . . . . . 3-42
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-33
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-22
Out of Park . . . . . . . . . . . . . . . . . . . 9-23
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . 10-111
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speed Limiter, Engine . . . . . . . . . 5-15
Speedometer . . . . . . . . . . . . . . . . . . 5-13 StabiliTrak®System . . . . . . . . . . . 9-38
Start Vehicle, Remote . . . . . . . . . 2-11
Starter Switch Check . . . . . . . . . 10-32
Starting the Engine . . . . . . . 1-4, 9-19
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Fluid, Power . . . . . . . . . . . . . . . . 10-26
Heated Wheel . . . . . . . . . . . . . . . . . 5-4
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-6
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-6
Storing the Tire Sealant and
Compressor Kit . . . 10-101, 10-102
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-11
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-31 Sunroof . . . . . . . . . . . . . . . . . . 2-32, 2-34
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . .v
System
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-6
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
Text Telephone (TTY) Users . . . 13-6
Theft-DeterrentSystems . . . . . . . . . . . . . . . 2-24, 2-26
Immobilizer . . . . . . . . . . . . . . . . . . . 2-24
Thigh Support Adjustment . . . . . . 3-8
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-83
Chains . . . . . . . . . . . . . . . . . . . . . . 10-89
Changing . . . . . . . . . . . . . . . . . . 10-102
Compact Spare . . . . . . . . . . . . 10-111
Designations . . . . . . . . . . . . . . . 10-70
Different Size . . . . . . . . . . . . . . . 10-85
If a Tire Goes Flat . . . . . . . . . . 10-90
Inflation Monitor System . . . . 10-77