2011 BUICK LACROSSE emergency towing

Black plate (35,1)Buick LaCrosse Owner Manual - 2011
Driving and Operating 9-35
Notice:Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
Automatic EPB Release
The EPB will automatically
release if the vehicle is running,
placed into gear, and an attempt
is made to drive away. Avoid rapid
acceleration when the EPB is
applied, to preserve parking brake
lining life.
For maximum EPB force when
towing a trailer or parking on a hill,
pull the EPB switch twice. If you
are towing a trailer and parking on a
hill, see Driving Characteristics and
Towing Tips on page 9‑56 for more
information.
Brake Assist
This vehicle has a brake assist
feature designed to assist the
driver in stopping or decreasing
vehicle speed in emergency
driving conditions. This feature
uses the stability system hydraulic
brake control module to supplement
the power brake system under
conditions where the driver has
quickly and forcefully applied
the brake pedal in an attempt to
quickly stop or slow down the
vehicle. The stability system
hydraulic brake control module
increases brake pressure at each
corner of the vehicle until the
ABS activates. Minor brake pedal
pulsation or pedal movement during
this time is normal and the driver
should continue to apply the brake
pedal as the driving situation
dictates. The brake assist feature
will automatically disengage when
the brake pedal is released or
brake pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
This vehicle has a Hill Start Assist
(HSA) feature, which may be useful
when the vehicle is stopped on a
grade. This feature is designed
to prevent the vehicle from rolling,
either forward or rearward, during
vehicle drive off. After the driver
completely stops and holds the
vehicle in a complete standstill on
a grade, HSA will be automatically
activated. During the transition
period between when the driver
releases the brake pedal and
starts to accelerate to drive off
on a grade, HSA holds the braking
pressure to ensure that there is no
rolling. The brakes will automatically
release when the accelerator pedal
is applied within the two‐second
window. It will not activate if the
vehicle is in a drive gear and facing
downhill or if the vehicle is facing
uphill and in R (Reverse).

Black plate (22,1)Buick LaCrosse Owner Manual - 2011
10-22 Vehicle Care
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem might not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day
.Stops after high-speed driving
.Idles for long periods in traffic
.Tows a trailer
If the overheat warning displays with
no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows
as necessary. 3. In heavy traffic, let the engine
idle in N (Neutral) while stopped.
If it is safe to do so, pull off
the road, shift to P (Park)
or N (Neutral) and let the
engine idle.
If the temperature overheat gauge
is no longer in the overheat zone
or an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull
over, stop, and park the vehicle
right away.
If there is no sign of steam,
idle the engine for three minutes
while parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see Overheated
Engine Protection Operating Mode
on page 10‑22.
Overheated Engine
Protection
Operating Mode
This emergency operating mode
allows the vehicle to be driven
to a safe place in an emergency
situation. If an overheated engine
condition exists, an overheat
protection mode which alternates
firing groups of cylinders helps
prevent engine damage. In this
mode, there is significant loss in
power and engine performance.
The engine coolant temperature
warning light comes on the
instrument panel, to indicate the
vehicle has entered overheated
engine protection operating mode.
The temperature gauge also
indicates an overheat condition
exists. Driving extended km (mi)
and/or towing a trailer in the
overheat protection mode should
be avoided.

Black plate (9,1)Buick LaCrosse Owner Manual - 2011
Customer Information 13-9
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program
at any time without notification.
Buick and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service
to unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this
service is given.
.Emergency Tow from a Public
Road or Highway: Tow to
the nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.

Black plate (14,1)Buick LaCrosse Owner Manual - 2011
13-14 Customer Information
Insuring The Vehicle
Protect your investment in the
GM vehicle with comprehensive
and collision insurance coverage.
There are significant differences
in the quality of coverage afforded
by various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts.
Some insurance companies
will not specify aftermarket collision
parts. When purchasing insurance,
we recommend that you ensure
that the vehicle will be repaired with
GM original equipment collision
parts. If such insurance coverage
is not available from your current
insurance carrier, consider switching
to another insurance carrier.If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been taken
care of. Move the vehicle only if its
position puts you in danger, or you
are instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(U.S. and Canada) on page 13‑8
or
Roadside Assistance Program
(Mexico) on page 13‑10. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.