2011 BUICK ENCLAVE Owner's Manual

Black plate (67,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-67
Jumper Cable Removal
A. Heavy, Unpainted Metal Engine Part or Remote Negative (–)
Terminal
B. Good Battery or Remote Positive (+) and Remote
Negative (–) Terminals
C. Dead Battery or Remote Positive (+) Terminal To disconnect the jumper cables
from both vehicles:
1. Disconnect the black
negative (−) cable from the
vehicle that had the dead
battery.
2. Disconnect the black negative (−) cable from the
vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the
good battery.
4. Disconnect the red positive (+) cable from the other vehicle.
5. Return the covers over the positive (+) and negative (–)
terminals to their original
positions.
Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use
care when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
on page 13‑5.

Black plate (68,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-68 Vehicle Care
To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flatsurface.
2. The front tires must be properly inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place a 1.2 m (4 ft) X 102 mm
(4 in) X 102 mm (4 in) wood
beam (D) under the front cradle
crossmember (C), and on top of
both tow chains (E) to ensure
the tow chains do not come into
contact with the front fascia (A). Try to minimize the contact of
the chains with the flexible
air dam (B).
4. Ramps (B) are required for the
front fascia (C) to clear the
flatbed (A). The ramp height
should be approximately 102 mm
(4 in). Lower the flatbed onto the
set of ramps.
Notice: If ramps are not used, the
front fascia will come into contact
with the flatbed and may cause
damage. Always use ramps. 5. After the front tires are on the
flatbed adjust the flatbed upward
to provide additional clearance
between the air dam, fascia, and
flatbed.
6. When the fascia has enough clearance to clear the flatbed,
lower the flatbed, and finish
pulling the vehicle onto the
flatbed.
7. Secure the vehicle to theflatbed (B) using nonabrasive
straps (A) through all four wheel
openings and secure the straps
to the flatbed (B).

Black plate (69,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-69
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle–such as behind a motor
home. The two most common types
of recreational vehicle towing are
known as dinghy towing and dolly
towing. Dinghy towing is towing the
vehicle with all four wheels on the
ground. Dolly towing is towing the
vehicle with two wheels on the
ground and two wheels up on a
device known as a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle? Be
sure to read the tow
vehicle manufacturer's
recommendations.
.How far will the vehicle be
towed? Some vehicles have
restrictions on how far and how
long they can tow.
.Does the vehicle have the
proper towing equipment?
See your dealer or trailering
professional for additional
advice and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Dinghy Towing
Notice: If the vehicle is
towed with all four wheels
on the ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
The vehicle was not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
“Dolly Towing” later in the section.

Black plate (70,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-70 Vehicle Care
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.To tow the vehicle with two wheels
on the ground and a dolly:
1. Put the front wheels on a dolly.
2. Put the gear shift lever in
P (Park).
3. Set the parking brake.
4. Remove the key from the ignition.
5. Secure the vehicle to the dolly.
6. Release the parking brake.
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.

Black plate (71,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-71
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice:Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product.
Notice: Avoid using high
pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasivecleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Notice:
Machine compounding
or aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
To keep the paint finish looking
new, keep the vehicle garaged or
covered whenever possible.

Black plate (72,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-72 Vehicle Care
Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps and lenses.
Follow instructions under "Washing
the Vehicle" later in this section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using lint-free
cloth or paper towel soaked with
windshield washer fluid or a milddetergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they
are worn or damaged. Damage
can be caused by extreme dusty
conditions, sand, salt, heat, sun,
snow and ice.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen
them or thaw them. Damaged wiper
blades should be replaced. See
Wiper Blade Replacement on
page 10‑21
for more information.
Heavy snow or ice can overload the
wipers. If the wiper motor overheats,
the windshield wipers will stop until
the motor cools and the wiper
control is turned off. See Electrical
System Overload on page 10‑26 for
more information.
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. See Recommended Fluids
and Lubricants on page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.

Black plate (73,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
Vehicle Care 10-73
Keep the wheels clean using a soft,
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft,
clean towel. A wax may then be
applied.
Notice:Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Notice: To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect front and rear
suspension and steering system for
damaged, loose, or missing parts
or signs of wear. Inspect power
steering lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc. Visually check constant
velocity joints, rubber boots, and
axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, trunk
hinges and steel fuel door hinge
unless the components are plastic.
Applying silicone grease on
weatherstrips with a clean cloth will
make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Black plate (74,1)Buick Verano Owner Manual - 2012 - CRC - 1/10/12
10-74 Vehicle Care
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils. Note
that newspapers or dark garments
that can transfer color to home
furnishings can also permanently
transfer color to the vehicle's
interior.Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild
soap solution, immediately remove
hand lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Your dealer may have products for
cleaning the interior. Use cleaners
specifically designed for the
surfaces being cleaned to prevent
permanent damage. Apply all
cleaners directly to the cleaning
cloth. Do not spray cleaners directly
on any switches or controls.
Cleaners should be removed
quickly. Never allow cleaners to
remain on the surface being
cleaned for extended periods
of time.
Cleaners may contain solvents that
can become concentrated in the
interior. Before using cleaners,
read and adhere to all safety
instructions on the label. While
cleaning the interior, maintain
adequate ventilation by opening the
doors and windows.To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove a soil
from any interior surface.
.Never use a brush with stiff
bristles.
.Never rub any surface
aggressively or with excessive
pressure.
.Do not use laundry detergents
or dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops
per 3.78 L (1 gal) of water.
A concentrated soap solution
will leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.
.Do not heavily saturate the
upholstery when cleaning.
.Do not use solvents or cleaners
containing solvents.