2011 BMW 5 SERIES Owners Manual

in advance. This shortens the duration of the
service appointment.
▷ In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷ The service varies by country.
▷ Connection costs may ensue.
▷ Services may be restricted abroad.
Requirements
▷ BMW Assist is activated.
▷ Wireless reception is available.
▷ The engine is running.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To
continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service*
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1. "ConnectedDrive" 2.
"Concierge" 3.
"Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW

Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 71.
Starting Roadside Assistance
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played.

If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
tance. Seite 233
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Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Roadside Assistance"
3. "Start service" TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
TeleService Help
*
TeleService Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire‐
less transmission.
TeleService Help can be started after a prompt
by Roadside Assistance and the termination of
the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The engine is running.
4. "TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis‐
tance. BMW Online*
At a glance
A

business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements
▷ Subscription to the optional Convenience
Plan.
▷ The date setting, refer to page 78, on the
Control Display is current.
▷ The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1. "ConnectedDrive"
2. "BMW Online" 3.
If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷ Turn the controller to highlight an element.
▷ Press the controller to display an element.
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BMW ConnectedDrive
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Opening the start page
1.
Open "Options".
2. "Display start page" Loading a new page
1.
Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations. Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends

information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "ConnectedDrive"
2. "Service Request"
3. "Start service" A Service Request can be started via a Check
Control message, refer to page
71.
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Automatic Service Request*
The TeleService data necessary for servicing
the
vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status" 3.
Open "Options".
4. "Last Service Request" Services status*
General information
Check services status.
Displaying available services
Display of all services available in the vehicle.
1.
"ConnectedDrive"
2. "Service Status" 3.
"Available services" Updating BMW Assist
Manual update of

TeleService* and BMW As‐
sist*.
"Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
1. "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software

applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Requirements
▷ The mobile phone is suitable.
▷ The cell phone operating system supports
the software applications of Apps.
▷ Software applications are installed on the
cell phone and ready to use.
▷ Corresponding mobile wireless contract.
Any

additionally incurred costs are not a part
of Apps.
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BMW ConnectedDrive
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▷
Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants
and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
Operate Apps
1. Connect the cell phone via the snap-in
adapter or via the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1. "ConnectedDrive"
2. "BMW apps"
PlugIn*
Selected functions of the cell phone are dis‐
played on the Control Display. They can be op‐
erated via iDrive.
1. Connect cell phone via the snap-in adapter.
2. "ConnectedDrive"
3. "PlugIn"
4. "Activate PlugIn"
5. Navigate to the displayed functions via the
controller

and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back. Press button twice to switch back to the
main menu.
Notes
▷ The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the cell
phone.
▷ The data transmission of the software ap‐
plications

from the cell phone to the vehicle
can last some time. Some software applica‐
tions depend on the speed of the available
Internet connection of the cell phone.
▷ Some cell phones cannot simultaneously
use

Apps and the Bluetooth hands-free sys‐
tem.
If necessary, restart the software application
on the cell phone after a phone conversa‐
tion.
TeleService Report*
Transmits
technical data that is evaluated for the
ongoing development of BMW products from
your vehicle to BMW in regular intervals if nec‐
essary.
TeleService Report is activated in vehicles that
meet certain technical requirements and have a
valid Assist contract; this feature is free of
charge.
Neither personal data nor position data is trans‐
mitted.
Indicate when the last Teleservice Report was
transmitted:
1. "Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Teleservice Info" Seite 237
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Online Edition for Part no. 01 40 2 606 469 - 03 11 490ProCarManuals.com

Mobility
To
ensure that you remain mobile at all times, this
chapter supplies you with important information
on the topics of fuels and lubricants, wheels and tires, service, maintenance, and Roadside Assistance.
Online Edition for Part no. 01 40 2 606 469 - 03 11 490
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Refueling
Fuel cap
Opening
1.
Briefly press the rear edge of the fuel filler
flap. 2.
Turn the fuel cap counterclockwise. 3.
Place the fuel cap in the bracket attached to
the fuel filler flap. Closing
1.
Fit the cap and turn it clockwise until you
clearly hear a click.
2. Close the fuel filler flap. Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape.
A message is displayed if the cap is loose or
missing.◀
Manually unlocking fuel filler flap
In the event of an electrical malfunction, for ex‐
ample. Pull the green knob with the fuel pump symbol.
This releases the fuel filler flap.
Observe the following when
refueling
The fuel tank is full when the filler nozzle clicks
off the first time.
Handling fuels
Obey
safety regulations posted at the gas
station.◀
Fuel tank capacity
Fuel tank capacity: approx. 18.5 US gal/70 liters.
Refuel promptly
Refuel below a range of 30 miles/50 km;
otherwise, engine functions are not ensured and
damage may occur.◀ Seite 240
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Refueling
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