2011 BMW 328I page 98

Mobility
233Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page255.
>If necessary: fold in the exterior mirrors,
refer to page48.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Sports Wagon: deactivate the rear window
wiper and protect it against damage. If nec-
essary, ask the operator of the car wash
about protective measures you should take.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.

Mobility
241Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Turn signals, front
PY24W bulb, 24 watts
1.Open the flap in the wheel well, refer to
Access through the wheel well on
page240.
2.Rotate turn signal bulb socket 1 to the left
and remove.
3.Apply gentle pressure to the bulb while
turning it to the right for removal and
replacement.
4.Insert turn signal bulb socket 1.
5.Attach the flap to the wheel well.
Side turn signals
W5W bulb, 5 watts
1.Press the front edge of the lamp toward the
rear with your fingertip, arrow1 and pivot it
out, arrow2.
2.While simultaneously lifting the retaining
tab, rotate bulb holder to the left and
remove.
3.Remove lamp and replace it.
To install, insert rear end of the lamp and press
into place at the front.
Tail lamps
Sedan
>Brake lamp in the trunk lid:
H21W bulb, 21 watts
>Backup lamp:
W16W bulb, 16 watts
>Other lamps:
P21W bulb, 21 watts
The tail lamps are divided in two parts. One part
is in the trunk lid, the other is in the fender.
1Brake lamp
2Roadside parking lamp/tail lamp, LED
3Turn signal, LED
4Backup lamp
5Tail lamp, LED
6Brake lamp
If one of the bulbs2, 3 or 5 malfunctions, please
contact your BMW center or a workshop that
works according to BMW repair procedures
with correspondingly trained personnel.

Mobility
243Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
2.Loosen the bulb holder at the clip, see
arrow, and pull out.
3.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
4.Re-engage the bulb holder so that it audibly
clicks into place.
5.Reattach the cover in the cargo area.
Lamps in the trunk lid/tailgate
Sedan
1.Take the warning triangle out of its holder,
refer to page247. Unscrew the holder using
the screwdriver from the onboard vehicle
tool kit.
2.Pry out the plastic plugs in the trim of the
trunk lid using a screwdriver and remove the
trim.
3.Release the bulb holder at the clip, see
arrow, and remove.
4.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
5.Re-engage the bulb holder so that it audibly
clicks into place.6.Reattach the trim of the trunk lid and the
holder for the warning triangle.
Sports Wagon
1.Use a screwdriver to press out the cover at
the clips, see arrows, and fold it downward.
2.Fold away the foam insulating material.
3.Release the bulb holder at the clip, see
arrow, and remove.
4.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
5.Re-engage the bulb holder so that it audibly
clicks into place.
6.Reattach the trim of the tailgate.
License plate lamp, center brake lamp,
parking/tail lamp and turn signal*
These lamps use LED technology for operation.
In the event of a malfunction, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.

Replacing components
244
Changing wheels
Your BMW is equipped with run-flat tires as
standard. This eliminates the need to change a
wheel immediately in the event of a puncture.
For information on continuing to drive with a
damaged tire, refer to Indication of a flat tire on
page89.
The symbol identifying run-flat tires is a circle
with the letters RSC on the sidewall, refer to
Run-flat tires, page223.
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount run-flat tires for your own safety. In the
event of a flat, no spare wheel is available. Your
BMW center will be glad to advise you. Refer
also to New wheels and tires, page223.
The tools for changing wheels are avail-
able as optional accessories from your
BMW center.<
Jack mounting points
The jacking points are at the positions shown in
the illustration.
Vehicle battery
Battery care
The battery is 100 % maintenance-free, the
electrolyte will last for the life of the battery
when the vehicle is operated in a temperate cli-
mate. Your BMW center will be glad to advise in
all matters concerning the battery.
Battery replacing
Only use vehicle batteries that have been
approved for your vehicle by the manu-
facturer; otherwise, the vehicle could be dam-
aged and systems or functions may not be fully
available.<
After a battery replacement, have the battery
registered on the vehicle by your service center
to ensure that all comfort functions are fully
available.
Charging the battery
Only charge the battery in the vehicle via the
terminals in the engine compartment with the
engine off. Connections, refer to Jump-starting
on page247.
Disposal
Have old batteries disposed of by your
BMW center or bring them to a recycling
center. Maintain the battery in an upright posi-
tion for transport and storage. Always secure
the battery against tipping over during trans-
port.<

Mobility
245Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Power failure
After a temporary power loss, the functioning of
some equipment may be limited and require
reinitialization. Individual settings may likewise
have been lost and will have to be programmed:
>Time and date
These values must be updated, refer to
page79.
>Radio
In some cases, stations may have to be
stored again, refer to page154.
>Navigation system
Operability must be waited for, refer to
page130.
>Glass roof
It may happen that the roof can only be
raised. The system must be initialized.
Please contact your BMW center.
>Panorama glass roof
It may happen that the roof can only be
raised. The system must be initialized.
Please contact your BMW center.
>Seat and mirror memory
The positions must be stored again, refer to
page46.
>Inside rearview mirror with digital compass
The system must be calibrated, refer to
page110.
>Active steering
The system automatically initializes itself
briefly during a trip. The system is deacti-
vated during this time, refer to page92.
>xDrive
The system automatically initializes itself
during a trip. Indicator lamps light up during
this time. If the lamps do not go out during
the current trip, have the system checked.
Fuses
Never attempt to repair a blown fuse and
do not replace a defective fuse with a sub-
stitute of another color or amperage rating; oth-
erwise, this could lead to a circuit overload, ulti-
mately resulting in a fire in the vehicle.<
Open the cover in the glove compartment and
remove it.
Plastic tweezers are located on the distributor
box.
See the rear of the cover for information on fuse
assignment.
Spare fuses are available from your BMW cen-
ter.

Giving and receiving assistance
246
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page197.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
Phone numbers for BMW Roadside Assistance
can be found in the Contact brochure.

Giving and receiving assistance
248
Preparation
1.Check whether the battery of the other
vehicle has a voltage of 12 volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2.Switch off the engine of the assisting vehi-
cle.
3.Switch off any consumers in both vehicles.
There must not be any contact between
the bodies of the two vehicles; otherwise,
there is a danger of shorting.<
Connecting jumper cables
Connect the jumper cables in the correct
order, so that no sparks which could
cause injury occur.<
Your BMW has a jump-starting connection in
the engine compartment which acts as the bat-
tery's positive terminal, refer also to the Engine
compartment overview on page226. The cap is
marked with +.
1.Pull the cap of the BMW jump-starting con-
nection up to remove.
2.Attach one terminal clamp of the plus/+
jumper cable to the positive terminal of the
battery or a starting-aid terminal of the vehi-
cle providing assistance.
3.Attach the second terminal clamp of the
plus/+ jumper cable to the positive terminal
of the battery or a starting-aid terminal of
the vehicle to be started.
4.Attach one terminal clamp of the minus/–
jumper cable to the negative terminal of the
battery or to an engine or body ground of
the assisting vehicle. Your BMW has a special nut as body ground
or negative pole.
5.Attach the second terminal clamp of the
minus/– jumper cable to the negative termi-
nal of the battery or to the engine or body
ground of the vehicle to be started.
Starting the engine
1.Start the engine of the donor vehicle and
allow it to run for a few minutes at slightly
increased idle speed.
2.Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3.Let the engines run for a few minutes.
4.Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have the battery checked and
recharged.
Never use spray fluids to start the
engine.<
Tow-starting, towing away
Observe the applicable laws and regula-
tions for tow-starting and towing vehi-
cles.<
Do not transport any passengers other
than the driver in a vehicle that is being
towed.<

Mobility
249Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Using a tow fitting
The screw-in tow fitting must always be carried
in the car. It can be screwed in at the front or
rear of the BMW.
Sedan: it is stored in the onboard vehicle tool kit
underneath the cover on the right-hand side of
the cargo area, refer to page237.
Sports Wagon: it is stored in the onboard vehi-
cle tool kit underneath the cover on the left-
hand side of the cargo area, refer to page237.
Use only the tow fitting provided with the
vehicle and screw it all the way in. Use the
tow fitting for towing on paved roads only. Avoid
lateral loading of the tow fitting, e.g. do not lift
the vehicle by the tow fitting. Otherwise, the
tow fitting and the vehicle could be damaged.<
Access to screw thread
Release the cover panel in the bumper:
Press on the upper part of the cover panel.
Front
RearBeing towed
Make sure that the ignition is switched on,
refer to page55; otherwise, the low-beam
headlamps, tail lamps, turn signal indicators and
windshield wipers may be unavailable.
Power steering assistance is not available when
the engine is not running. Thus, braking and
steering will require increased effort. Active
steering is not active and it will be necessary to
turn the steering wheel further.<
Manual transmission
Gearshift lever in neutral position.
Automatic transmission
Selector lever in position N.
Changing selector lever positions, refer to
page58.
Do not exceed a towing speed of 45 mph
or 70 km/h and a towing distance of
90 miles/150 km; otherwise, the automatic
transmission may be damaged.<
Towing methods
Do not lift the vehicle by a tow fitting or
body and chassis parts; otherwise, dam-
age may result.<
With a tow bar
The towing vehicle must not be lighter
than the towed vehicle; otherwise, it may
be impossible to maintain control.<
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an angle,
please observe the following:
>Clearance and maneuvering capability will
be sharply limited during cornering.
>The tow bar will generate lateral forces if it is
attached offset.
Attach the tow bar to the tow fittings only,
as attaching it to other parts of the vehicle
could result in damage.<