2011 BMW 328I page 98

Telephone
188
Displaying messages
1."Telephone"
2."Messages"
3.Select the desired message.
My Info
To start destination guidance:
1.Select the message that contains the
desired destination.
2. "Start guidance" or "Add as another
dest.".
To dial the number in the message:
1.Select the message that contains the
desired number.
2. "Call"
Messages from the concierge service
To use the address in destination guidance*:
1.Select the message.
2. "Start guidance" or "Add as another
dest.".
3.Start destination guidance, if necessary.
To dial a phone number:
1.Select the message.
2. "Call"
To save an address:
1.Select the message.
2.Open "Options".
3."Store contact in vehicle"
Deleting messages
1.Select the message to be deleted.
2.Open "Options".
3."Delete message" or "Delete all messages"
Switching between mobile
phone and hands-free system
From mobile phone to hands-free
system*
You can continue ongoing calls outside of the
vehicle's Bluetooth range via the hands-free
system as long as the engine is running or the
ignition is switched on. Depending on your
mobile phone, the system automatically
switches to hands-free mode.
With mobile phones that do not automatically
switch to hands-free mode:
Depending on the type of mobile phone you are
using, it may be possible to continue the con-
versation via the hands-free system. Refer to
the display on your mobile phone and/or your
mobile phone's operating instructions.
From hands-free system to mobile
phone
If you are making a call via the hands-free sys-
tem, it may be possible to continue the call via
the mobile phone, depending on your mobile
phone model. Refer to the display on your
mobile phone and/or your mobile phone's oper-
ating instructions.
Alternatively, you can deactivate the Bluetooth
link, refer to page183.
Depending on the type of mobile phone you are
using, it may occur that calls are switched from
the hands-free system to the mobile phone if
reception of the wireless network is poor.

189
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Operation by voice
commands*
The concept
>You can operate your mobile phone without
having to take a hand off the steering wheel.
>{...} Verbal instructions to use with the voice
activation system.
Requirements
The same prerequisites apply as for operation
via iDrive, refer to page184.
Saying commands
Activating voice activation system
1.Briefly press the button on the steering
wheel.
A sound signal indicates that you can say
commands.
2.Say the command.
Ending/canceling operation by voice
commands
Briefly press the button on the steering
wheel or
In dialogs not involving voice commands, i.e.
when you are speaking only text, e.g. a name,
canceling is possible only via the button on the
steering wheel.
Having the possible commands read
aloud
The system recognizes specific commands
that must be pronounced exactly word for word.
You can have the possible commands for any
function read aloud to you:
Digits from zero to nine are recognized.
You can say each digit individually or group
them into a sequence to accelerate the input.
Using alternative commands
Often there is more than a single command to
run a function, e.g.:
Example: dialing phone numbers
To start the dialog:
Press the button on the steering wheel.
{Cancel}.
{Help}.
{Dial name} or {Name}.
You sayVoice command response
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue ?}}
{Dial}The system dials the displayed phone number.

191
Entertainment
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At a glance
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Mobility
To delete all entries:
{Delete phonebook} deletes all entries in the
phone book.
To listen to and select the entries:
You can have all entries in your voice phone
book read aloud in the order in which they were
entered and select a specific entry to establish a
connection:
Selecting an entry
The connection to the phone number of the
selected entry is established.
Notes
Notes on Emergency Requests
Do not use the voice activation system to ini-
tiate an Emergency Request. In stressful situa-
tions, the voice and vocal pitch can change.
This can unnecessarily delay the establishment
of a telephone connection. Use the SOS but-
ton
* instead, refer to page247.
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Say the commands, numbers and letters
smoothly and with normal volume, empha-
sis and speed.
>Always say commands in the language of
the voice activation system.
>Keep the doors, windows and glass roof
*/
panorama glass roof
* closed to prevent
interference from outside noise.
>Avoid ambient noise in the vehicle while
speaking. 1.{Delete phonebook}.
The dialog for deleting the phone book
opens.
2.Confirm the query with {Yes}.
3.Confirm the query again with {Yes}.
1.{Read phonebook}.
The dialog for reading the phone book
opens.
2.Say {Dial number} when the desired
entry is read.
1.{Dial name}.
The dialog for selecting an entry is
opened.
2.Say the name when prompted.
3.Confirm the query with {Yes}.

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.

BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.

Refueling
204
BMW Advanced Diesel: required fuel
Ultra-low sulfur diesel
The engine of your BMW is designed for diesel
with low sulfur content:
Ultra-low sulfur diesel ASTM D 975-07a.
Refuel with ultra-low sulfur diesel only.
The percentage of biodiesel in the fuel
m u s t n o t e x c e e d 5 % ; t h i s t y p e o f f u e l i s r e f e r r e d
to as B5. Do not refuel with gasoline. If you have
accidentally refueled with the wrong fuel, e.g.
with gasoline, do not start the engine; other-
wise, engine damage may occur.<
If you have refueled with the wrong fuel, contact
your BMW center.
The filler neck is designed for refueling at
diesel fuel pumps.
If the filler nozzle cannot be inserted into your
BMW's filler pipe, please ensure that you are
refueling at a diesel fuel pump and that it is
equipped with a diesel filler nozzle.<
In the event the Ultra-Low Sulfur Diesel
fuel cannot be fully inserted into the fuel
filler neck, please contact BMW Roadside
Assistance for instructions on how to add fuel.
For more information on BMW Roadside Assis-
tance, refer to page246.<
Winter diesel
To ensure that the diesel engine remains oper-
ational in the winter, please use winter diesel,
which is available at gas stations during winter
months. The fuel filter heating system, included
as a standard feature, prevents disruption of the
fuel supply while driving.
Do not add additives, including gasoline;
otherwise, engine damage may occur.<
BMW Advanced Diesel
The concept
BMW Advanced Diesel reduces nitrogen oxide
in the diesel emissions of your vehicle by means
of a mechanism that injects diesel exhaust fluid,
a reduction agent, into the exhaust tract.
A chemical reaction occurs in the catalytic
converter that minimizes the nitrogen oxide
content.
To be able to start the engine as usual, a suffi-
cient amount of diesel exhaust fluid must be
present in a separate reservoir.
Warming the system
To warm the system to its operating tempera-
ture after starting with a cold engine, the auto-
matic transmission delays shifting to the next
higher gear, if necessary.
Reserve display
A display in the instrument cluster informs you
about the remaining distance you can drive with
the fluid remaining in the reservoir.
The reserve display appears beginning at
approx. 1,000 miles/1,600 km before the sup-
ply is used up.
When this reserve display appears in the
instrument cluster, have diesel exhaust
fluid refilled to avoid not being able to start the
engine.<

Mobility
205Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Diesel exhaust fluid at the
minimum level
Even if the display indicates -- mls, the engine
continues running if it is not switched off and if
all other requirements continue to be met, e.g. a
sufficient supply of fuel.
Do not drive to the end of the indicated
distance. Otherwise, it will not be possible
to start the engine again after switching it off.<
Wrong fluid
A warning lamp lights up:
The wrong fluid was filled into the res-
ervoir.
Please contact your BMW center.
Having the diesel exhaust fluid refilled
Diesel exhaust fluid is refilled by your BMW
center during regular service. If the service
intervals are adhered to, it generally does not
need to be refilled between service appoint-
ments.
Under certain conditions, e.g. especially fre-
quent accelerations or operation of the vehicle
at high altitudes, it may become necessary to
refill the fluid between service appointments.
When this reserve display appears in the instru-
ment cluster, have diesel exhaust fluid refilled to
avoid not being able to start the engine.
You can have the fluid refilled by a BMW center.
Diesel exhaust fluid at low
temperatures
Because of its physical properties, it may
be necessary to refill diesel exhaust fluid
between regular service appointments at tem-
peratures below +237/-56.
The need to add fluid is indicated by the reserve
display in the instrument cluster, refer to
page204.<
Refilling diesel exhaust fluid in
exceptional cases
To be able to reach the next BMW center, you
can refill diesel exhaust fluid yourself while
adhering to the following warnings.
Do not come into contact with diesel
exhaust fluid as it can lead to skin or eye
irritations. Wear goggles and gloves, if neces-
sary. Follow the safety instructions on the bot-
tle.
Vapors with a sharp odor can escape from the
bottle or container when it is opened. Before
refilling, completely close the windows and
doors of the vehicle to prevent the vapors from
intruding into the interior. If handling diesel
exhaust fluid in an enclosed area, ensure that
the room is well ventilated.
After handling diesel exhaust fluid, wash your
hands thoroughly; otherwise, for example, inad-
vertently touching your eyes may lead to eye
irritations.
If eye irritations occur, rinse the eyes thoroughly
with water and consult a physician if necessary.
If diesel exhaust fluid comes into contact with
the surface of your vehicle, rinse the affected
areas with water to prevent surface damage.
Keep diesel exhaust fluid away from children.<
Suitable diesel exhaust fluid
>Preferred: BMW Diesel Exhaust Fluid.
Diesel exhaust fluid can be refilled conve-
niently with this bottle and its special
adapter.
>Alternatively: NOx reduction agent AUS 32
You can obtain diesel exhaust fluid from your
BMW center.

Refueling
206
Refilling quantity
Refilling quantity when the reserve display first
appears:
Approx. 1 US gallon/3.7 liters
Opening the diesel exhaust fluid
reservoir
1.Remove the cover in the bumper by press-
ing on it, see arrow.
2.Place the handle of the screwdriver from the
onboard vehicle tool kit, page237, onto the
bottom cap and open the cap, arrow.
Refilling BMW Diesel Exhaust Fluid
1.Attach the bottle and screw it all the way on,
see arrow. The line on the bottle should
point upward.
Hold the attached bottle to prevent
the thread on the vehicle from becoming damaged by the weight of the
bottle.<
2.Press the bottle toward the vehicle, see
arrow.
The reservoir in the vehicle is filled.
3.The reservoir is full when the filling level in
the bottle stops changing. It is not possible
to overfill the reservoir.
Pull back the bottle, see arrow, and unscrew
it.
Closing the reservoir
After refilling, close the reservoir again using
the handle of the screwdriver.