2011 AUDI Q7 airbag off

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[I) Tips
When the engi ne is off and accessories are st ill plugged in and a re o n,
the vehicle battery can sti ll be drained .•
Storage
General overview
There are numerou s places to store items in your vehi cle .
Glove com pa rt me nt
Cooling box in glove compartment
Sto ra g e com partmen t in roof
Coat hooks
Storage in the door panels
Storage net in footwell
Storage net in the front seatbacks
Storage net in luggage compartment
=> page 107
=> page 109
=> page 109
=> page 109
=> page 110
=> page 11 0
Sto rage com partment bene ath car go floo r => page 99
& WARNING
• Always remove objects from the inst rument panel. Any items
not stored could slide around inside the vehicle while driving or
when accelerating or when applying the brakes or when driv ing
around a corner .
• When you are dri ving make sure that anything you may have
pla ced in the center console or other storage locations cannot fall
out into the footwells. In case of sudden braking you would not be
able to brake or accelerate.
Controls and equip ­
ment Safety first
& WARNING (
co ntinued )
• Any articles of clothing that you have hung up must not inter­
fere with the driver's view. The coat hooks are designed only for lightweight clothing. Never hang any clothing with hard, pointed
or heavy objects in the pockets on the coat hooks . Dur ing sudden
braking or in an accident - especially if the airbag is deployed -
these objects could injure any passengers in side the vehicle. •
Glove compartment
To open glove compartment
Fig. 107 Unlock in g
button for g love
c ompartment
- Press th e button ::!I----~ fi g. 107 (arrow) - t he lid opens
au tomatica lly .
To close glove compartment
- Push t he g love compartme nt li d up u nti l the lock e ngag es.
In the g love compartment lid yo u w ill find a place to store a pen and
a pad of paper. _.,
Vehicle care Technical data

________________________________________________ D_ r_ i_ v _i_n ""'g "-- S_a_ f_ e_ l _,,y'-- __
- Adjust the head restraints so the upper edge is as even as
possible with the top of your head. If that is not possible,
try to adjust the head restraint so that it is as close to this
position as possible=:> fig. 187.
- If there are passengers in rear seat, fold the head
restraints up on the occupied seats or slide the center
head restraint upward at least to the next notch.
Adjusting head restraints=> page 92.
& WARNING
Driving without head restraints or with head restraints that are
not properly adjusted increases the risk of serious or fatal neck
injury dramatically. To help reduce the risk of injury:
• Always drive with the head restraints in place and properly
adjusted.
• Every person in the vehicle must have a properly adjusted head
restraint.
• Always make sure each person in the vehicle properly adjusts
their head restraint. Adjust the head restraints so the upper edge
is as even as possible with the top of your head. If that is not
possible, try to adjust the head restraint so that it is as close to
this position as possible.
• Never attempt to adjust head restraint while driving. If you
have driven off and must adjust the driver headrest for any reason,
first stop the vehicle safely before attempting to adjust the head restraint.
• Children must always be properly restrained in a child restraint
that is appropriate for their age and size=>
page 233. •
Controls and equip­
ment Safety first Vehicle operation
Examples of improper seating positions
The occupant
restraint system can only reduce the risk of
injury if vehicle occupants are properly seated.
Improper seating positions can cause serious injury or death.
Safety belts can only work when they are properly positioned
on the body. Improper seating positions reduce the effective­
ness of safety belts and will even increase the risk of injury
and death by moving the safety belt to critical areas of the
body. Improper seating positions also increase the risk of
serious injury and death when an airbag deploys and strikes
an occupant who is not in the proper seating position. A
driver is responsible for the safety of all vehicle occupants
and especially for children . Therefore:
- Never allow anyone to assume an incorrect seating posi-
tion when the vehicle is being used=:>&.
The following bulletins list only some sample positions that will
increase the risk of serious injury and death . Our hope is that these
examples will make you more aware of seating positions that are
dangerous.
Therefore, whenever the vehicle is moving:
• never stand up in the vehicle
• never stand on the seats
• never kneel on the seats
• never ride with the seatback reclined
• never lie down on the rear seat
• never lean up against the instrument panel
• never sit on the edge of the seat
• never sit sideways
• never lean out the window
• never put your feet out the window
Vehicle care Do-it-yourself service Technical data

Because the passengers of this vehicle are not using safety belts
=> page 202, fig. 190, they will keep moving at the same speed the
vehicle was moving just before the crash, until something stops them
- here, the wall =>
page 202, fig. 191.
The same principles apply to people sitting in a vehicle that is
involved in a frontal collision. Even at city speeds of 20 to 30 mph (30
to SO km/h), the forces acting on the body can reach one ton (2,000
lbs. or 1,000 kg) or more. At greater speeds, these forces are even
higher .
People who do not use safety belts are also not attached to their
vehicle. In a frontal collision they will also keep moving forward at
the speed their vehicle was travelling just before the crash . Of course,
the laws of physics don't just apply to frontal collisions, they deter­
mine what happens in all kinds of accidents and collisions.•
What happens to occupants not wearing
safety belts?
In crashes unbelted occupants cannot stop themselves
from flying forward and being injured or killed. Always
wear your safety belts!
Safety first
Fig. 192 A driver not
wearing a safety belt is violently thrown
forward
Vehicle OP-eration
Safety belts
Fig. 193 A rear
passenger not wearing
a safety belt will fly
forward and strike the driver
Unbelted occupants are not able to resist the tremendous forces of
impact by holding tight or bracing themselves. Without the benefit
of safety restraint systems, the unrestrained occupant will slam
violently into the steering wheel, instrument panel, windshield, or
whatever else is in the way=> fig. 192. This impact with the vehicle
interior has all the energy they had just before the crash.
Never rely on airbags alone for protection. Even when they deploy,
airbags provide only additional protection. Airbags are not supposed
to deploy in all kinds of accidents. Although your Audi is equipped
with airbags, all vehicle occupants, including the driver, must wear safety belts correctly in order to minimize the risk of severe injury or
death in a crash.
Remember too, that airbags will deploy only once and that your
safety belts are always there to offer protection in those accidents in
which airbags are not supposed to deploy or when they have already
deployed. Unbelted occupants can also be thrown out of the vehicle
where even more severe or fatal injuries can occur.
It is also important for the rear passengers to wear safety belts
correctly. Unbelted passengers in the rear seats endanger not only
themselves but also the driver and other passengers=> fig . 193. In a
frontal collision they will be thrown forward violently, where they can
hit and injure the driver and/or front seat passenger. •
Vehicle care Do-it-yourselt service iTechnical data

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Safety belts protect
People think it's possible to use the hands to brace the
body in a minor collision . It's simply n ot true!
F ig. 194 Driver is
correct ly re str ain ed in
a s udden b rakin g
m ane uver
Safe ty belts used properly can make a big d ifference. Safe ty belts
help to keep passengers in their seats, gradually reduce energy levels
applied to the body in an accident, an d help prevent the uncon trolled
movement that can cause serious injuries. In add it ion, safety belts
red uce the danger of be ing t hrown ou t of the vehicle .
Safety be lts attach passengers to the car and give them the benefit of
being slowed down more gently or "softly" through the "give" in the
safety belts, crush zones and othe r saf ety features engine ered into
today's vehicles. By "absorb ing" the kinetic energy over a longer
per iod of time , the safety belts m ake the forces on the body more
"tolerable" and less likely to cause injury.
Altho ugh these examples are based on a fronta l collision, safety belts
can also s ubstant ially red uce the risk of injury in other ki nds of
crashes. So, whether you're on a long trip or just going to the corner
sto re, always buckle up and make sure others do, too. Acc ident statis­
tics show that vehicle occupants properly wear ing safety belts have a
lower ris k of bei ng inj ured and a mu ch better cha nce of s urviv ing an
acc ident . Properly using safety belts also greatly increases the ability
of the supp lemen tal air bags to do the ir job in a coll is ion. For this
reason, wearing a safety bel t is lega lly requ ired in most coun tries
including muc h of the Un ited States and Canada. Altho
ugh your Audi is equ ipped with a irbags, you still have to wear
t he safe ty belts provided. Fron t air bags, for ex ample, are a ctiv ate d
only in some frontal collisions . T he front a irbags are not act ivated in
all frontal co llisions, in s ide and rear coll isio ns, in roll overs or in cases
where there is not enough decelerat ion thro ugh impact to the front
of the vehicle . The same goes for the other airbag systems in yo ur
Audi. So, always wea r your safety be lt and make su re everybody in
your vehicle is properly restrained!
Important safety Instructions about safety
belts
Safety b elts must always be correctly positioned across
the strongest bones of your body .
-Always wear safety belts as illustrated and described in
this chapter .
- Make sure that your safety belts are always ready for use and are not damaged .
& WARNING
Not wearing safety belts o r wearing them improperly inc reases
the risk of s eriou s personal injury and death . Safety belts can work
only when u sed correctl y.
• Alway s fasten your safety belts correctly bef ore driving off and
make sure all passengers are corre ctly restrained.
• For ma ximum protection , safety belts must alw ays be posi ­
ti oned properly on the body.
• Never strap more than one person , including small children ,
into any belt .
• Never place a safety belt o ver a ch ild sitting on you r lap .
• Alway s keep feet in the footwell in front of the seat while the
vehicle is being driven.
~

Airbag system -----------------=--=---
Airbag system
Important things to know
Importance of wearing safety belts and
sitting properly
Airbags are only supplemental restraints. For airbags to
do their job, occupants must always properly wear their
safety belts and be in a proper seating position.
For your safety and the safety of your passengers, before
driving off, always:
- Adjust the driver's seat and steering wheel properly
=>
page 192,
- Adjust the front passenger's seat properly=> page 86,
-Wear safety belts properly=> page 204,
-Always properly use the proper child restraint to protect
children=>
page 233.
In a collision, airbags must inflate within the blink of an eye and with
considerable force. The supplemental airbags can cause injuries if the
driver or the front seat passenger is not seated properly. Therefore in
order to help the airbag to do its job, it is important, both as a driver
and as a passenger to sit properly at all times.
By keeping room between your body and the steering wheel and the
front of the passenger compartment, the airbag can inflate fully and
completely and provide supplemental protection in certain frontal
collisions =:,
page 192, "Proper occupant seating positions" . For
details on the operation of the seat adjustment controls=>
page 86.
It's especially important that children are properly restrained
=:,
page 233.
Controls and equip­ ment Safety first Vehicle operation
There
is a lot that the driver and the passengers can and must do to
help the individual safety features installed in your Audi work
together as a system .
Proper seating position is important so that the front airbag on the
driver side can do its job. If you have a physical impairment or condi­
tion that prevents you from sitting properly on the driver seat with
the safety belt properly fastened and reaching the pedals, or if you
have concerns with regard to the function or operation of the
Advanced Airbag System, please contact your authorized Audi dealer
or qualified workshop, or call Audi Customer CARE at 1-800-822-
2834 for possible modifications to your vehicle.
When the airbag system deploys, a gas generator will fill the airbags,
break open the padded covers, and inflate between the steering
wheel and the driver and between the instrument panel and the front
passenger . The airbags will deflate immediately after deployment so
that the front occupants can see through the windshield again
without interruption.
All of this takes place in the blink of an eye, so fast that many people don't even realize that the airbags have deployed . The airbags also
inflate with a great deal of force and nothing should be in their way
when they deploy . Front airbags in combination with properly worn
safety belts slow down and limit the occupant's forward movement .
Together they help to prevent the driver and front seat passenger
from hitting parts of the inside of the vehicle while reducing the
forces acting on the occupant during the crash. In this way they help to reduce the risk of injury to the head and upper body in the crash .
Airbags do not protect the arms or the lower parts of the body.
Both front airbags will not inflate in all frontal collisions . The trig­
gering of the airbag system depends on the vehicle deceleration rate
caused by the collision and registered by the electronic control unit.
If this rate is below the reference value programmed into the control
unit, the airbags will not be triggered, even though the car may be
badly damaged as a result of the collision . Vehicle damage, repair
9J),
Vehicle care Do-it-yourself service Technical data

-Airbag system
----
--=----------------
costs o r ev en t he lack of v ehicle da mage is no t necessar ily an ind ica ­
t ion of whe the r an a irbag should inflat e or not.
S ince th e cir cums tances will vary cons idera bly betw een one co llision
and another, it is not possible to define a range o f vehicle spee ds that
w ill co ver eve ry p oss ible kin d and a ngle o f im pact th at w ill alw ay s
tri gg er the a irba gs. Im portant facto rs inclu de, for examp le, the
n at ure (h ard or s oft) of th e obje ct whi ch th e c ar hits , th e ang le of
impact, vehicle speed, etc. The front air bags will also not inflate in
s ide or r ear coll isions , or in roll-ove rs.
Always remember: Airbags w ill deploy only once, an d on ly in certa in
kinds of co llisio ns. Your safety be lts are a lways there to offer protec­
t ion in those s ituatio ns in which airbags ar e no t sup pose d to d eploy,
or w hen they have alrea dy de ploye d; for examp le, when your ve hicl e
st rike s or is st ruc k b y ano ther veh icle a fter t he first collision .
T hi s is just one of the reasons w hy an airbag is a s upplementa ry
restra in t a nd is no t a su bst itute for a safe ty bel t. Th e air bag sy stem
works most effectively when used with the safety be lts . Therefore,
always p rope rly wear y ou r safety belts => page 20 1.
& WARNING
Sitting too close to the steering wheel or instrument panel will
decrease the effectiveness of the airbags and will increase the risk
of personal injury in a collision.
• Never sit closer than 10 inches (25 cm) to the steering wheel or
instrument panel.
• If you cannot sit more than 10 inches (25 cm) from the
steering wheel, investigate whether adaptive equipment may be
available to help you reach the pedals and increase your seating
distance from the steering wheel.
• If you are unrestrained, leaning forward, sitting sideways or
out of position in any way , your risk of injury is much higher.
• You will also receive serious injuries and could even be killed if
you are up against the airbag or too close to it when it inflates - even with an Advanced Airbag.
& WARNING (co ntinued )
• To reduce the risk of injury when an airbag inflates, always
wear safety belts properly=>
page 205, "Safety belts ".
• Always make certain that children age 12 or younger always
ride in the rear seat. If children are not properly restrained, they
may be severely injured or killed when an airbag infl ates .
• Never let children ride unrestrained or improperly restrained in
the vehicle. Adjust the front seats properly.
• Never ride with the backrest reclined.
• Always sit as far as possible from the steering wheel or the
instrument panel =>
page 192.
• Always sit upright with your back against the backrest of your
seat.
• Never place your feet on the instrument panel or on the seat.
Always keep both feet on the floor in front of the seat to help
prevent seriou s injuries to the legs and hips if the airbag inflates.
• Never recline the front passenger's seat to transport objects .
Items can also move into the area of the side airbag or the front
airbag during braking or in a sudden maneuver. Objects near the
airbags can become projectiles and cause injury when an airbag inflates .
& WARNING
Airbags that have deployed in a crash must be replaced .
• Use only original equipment airbags approved by Audi and
installed by a trained technician who has the neces sary tools and
diagnostic equipment to properly replace any airbag in your
vehicle and assure system effectiveness in a crash.
• Never permit salvaged or recycled a irbags to be installed in
your vehicle. •

Airbag system Ill
----------------=--=---
Child restraints on the front seat - some important things to know
- Be su re to re ad t he i mpo rt a nt i nfo rmation a nd heed the
WA RNINGS fo r i mporta nt details about chil dre n and
Advanced Airbags ~
page 233.
Even t hough your ve hicle is eq uipped with an Advanced Airbag
System, ma ke ce rtain that a ll chi ld ren, especia lly those 12 years an d
younger, always r ide in the back seat prope rly rest rained fo r th eir age
and si ze. The airbag on the passenger side makes the front seat a
po tentially da ngerous place fo r a child to r ide. The fro nt seat is not
the safest place for a ch ild in a forward-facing child safety seat. It can
be a very dange rous place fo r an i nfan t or a child in a rearward-fac ing
seat.
Th e Advanced Ai rbag System in your vehicle has been cer tified to
comply with the req uirements of Un ited States Federa l Moto r Veh icle
Sa fety Standard 208 as applicable at the time your vehicle was manu­
factured.
The Standard requires the front airbag on the passenger side to be
tu rne d off ("s uppressed") if a c hild up to abou t one ye ar of age
restra ined in o ne of the rear -facing or forward -fac ing infant
restra ints listed in Federa l Moto r Vehicle Safety Standard 208 with
whic h the Advanced Airbag System in yo ur vehicle was cert ified has
been installed on the front passenger seat. For a listing of the ch ild
restra in ts that were used to certify compliance with the US Saf ety
Standard =>
page 235.
The PASSENGER AIR BAG OFF ligh t in th e in st rume nt p anel t ells you
when the front Advanced A irbag on the passenger side has been
tur ned off by the ele ct ronic con trol uni t.
Each time you t urn on the ignition, t he
PASSENGER AIR BAG OFF
light will come on for a few seconds and:
• will stay on if th e front passenger se at is no t oc cupied
Controls and equip­
ment Safety first
Vehicle operation
• will stay on if there is a small ch ild or child restra int on the front
p assenge r se at
• will go off if the front passenger seat is occup ied by an adult as
reg iste red by t he weight -sens ing mat =>
page 222 , "M oni tor ing t he
Advanced Airbag System" .
T he
PASSENGER AIR BAG OFF light comes o n when t he control unit
de tects a total weight on t he front passenger seat that req uires the
front airbag to be t urned off .
If th e total weight o n the front passenger seat is more than th at of a
typical 1 year-o ld child but less than the weight of a small adult, the
fr on t a ir bag on the passenge r si de c an deploy (t he
PASSENGER AIR
BAG OFF
light does not come on) . If the PASSENGER AIR BAG OFF
light does not come on, the front airbag on the passenger side has
not been turned off by the electronic co ntrol unit and can deploy if
the control unit senses an impact t hat meets the conditions stored in
its memory.
For example, the airbag may deploy if:
• a small child that is heavier than a typical 1 year -old child is on the
front passenger seat (regard less of whether the chi ld is in one of the
child safety seats listed =>
page 235), or
• a child who has outgrown child restraints is on the front passenger
sea t.
If the fro nt passenger a irbag is tur ned off, the
PASSENGER AIR BAG
OFF
lig ht comes on in the instr ument cluster an d stays on.
Th e fron t airbag on t he pa sse nger side may
not de ploy ( the
PASSENGER AIR BAG OFF li ght does not illum inate and stay lit) even
if a small ad ult or teenager, or a passenger who is no t sitting upright
with their back against a non-reclined backrest w ith the ir feet on the
vehicle floor in front of the seat is on the front passenger seat
=>
page 192, " P roper seat ing pos itio n for the dr iver".
If the front passenger ai rbag dep loys, the Federal Standard requires
t he a irbag to mee t the "low risk" deployme nt cr iter ia to reduce the
risk of inj ury through interaction with the a irbag. "Low r isk" deploy­
me nt o ccurs in those cras hes t hat tak e pla ce a t lower decelerat io ns as
I),
Vehicle care Do-it-yourself service Technical data

........ _A_ ir_ b_ a-=g :..- s.:o.y _s _t _e_ m _______________________________________________ _
defined in the elect ronic contro l unit~ page 223, "PASSE NGER AIR
BA G OFF l ight ".
Always r emembe r, a c hild safety seat o r infa nt ca rr ie r i nsta lled on th e
fro nt seat may be struc k and k noc ke d out of position by t he ra pidly
i nflat ing pass enge r's air ba g in a fr ontal c oll ision. Th e airba g could
g reat ly re duce the effectiveness o f th e ch ild restraint an d even seri­
ousl y injur e th e child d uring inf lation .
For this r easo n, and b eca use the back seat is th e sa fest plac e for chil­
dre n -whe n pro per ly restra ined acc ordin g to their age and size -we
s tr ong ly r ecommen d that childr en a lways sit in the back s eat
~ pa ge 233, "Child S afety".
& WARNING
A child in a rearward -facing child safety seat installed on the front
passenger seat will be seriously injured and can be killed if the
front airbag inflates - even with an Advanced Airbag System.
• The inflating airbag will hit the child safety seat or infant
carrier with great force and will smash the child safety seat and
child against the backrest, center armrest, door or roof .
• Always install rear-facing child safety seats on the rear seat.
• If you must install a rearward facing child safety seat on the
front passenger seat because of exceptional circumstances and
the PASSENGER AIR BAG OFF light does not come on and stay on,
immediately install the rear-facing child safety seat in a rear
seating position and have the airbag system inspected by your
authorized Audi dealer.
• Forward-facing child safety seats installed on the front
passenger's seat may interfere with the deployment of the airbag
and cause serious personal injury to the child.
& WARNING
If , in exceptional circumstances , you must install a forward-facing
child restraint on the front passenger's seat:
& WARNING (continued)
• Always make sure the forward-facing seat has been designed
and certified by its manufacturer for use on a front seat with a
passenger front and side airbag.
• Never put the forward-facing child restraint up against or very
near the instrument panel.
• Always move the passenger seat into its rearmost position in
the seat's fore and aft adjustment range, as far away from the
airbag as possible before installing the forward-facing child
restraint. The backrest must be adjusted to an upright position.
• Make sure that the PASSENGER AIR BAG OFF light comes on
and stays on all the time whenever the ignition is switched on.
& WARNING
To reduce the risk of serious injury, make sure that the PASSENGER AIR BAG OFF light will be displayed whenever a child
restraint is installed on the front passenger seat and the ignition
is switched on .
• If the PASSENGER AIR BAG OFF light does not stay on, perform
the checks described
~ page 222, " Monitoring the Advanced
Airbag System ".
• Take the child restraint off the front passenger seat and install
it properly at one of the rear seat positions if the PASSENGER AIR
BAG OFF light does not stay on .
• Have the airbag system inspected by your authorized Audi
dealer immediately.
• Always carefully follow instructions from child restraint manu­
facturers when installing child restraints.
& WARNING
If , in exceptional circumstances , you must install a forward or
rearward-facing child restraint on the front passenger 's seat: