2011 AUDI Q7 phone

Vehicle literature
In addit io n to this Owner 's Manua l, your Aud i comes w ith the
• MMI Operat ing Instructions
• Warra nty
& Ma intenance booklet .
If yo u are m issing one of these pub lications, or if you believe that the
i n fo rm ation is not complete, co ntact your a uth o rized A udi de aler fo r
assistance.
MMI Operating Instructions
contain detailed desc ription of the A udi Mu lti Media Interface (MMI)
including the nav igat ion system, the sound system and the handheld
phone.
The Warranty & Maintenance booklet
exp la ins how you ca n keep your A udi in top d riving condition by having
it serviced regularly and conta ins deta iled informat io n about the
warran ties covering your Audi. Always have the booklet with you
when you take your veh icle to an author ized Aud i deale r for serv ice.
Your Audi Service Adviser will record each scheduled serv ice and can
answe r any questions yo u may have reg arding how to m ainta in your
vehicle.
In Canada,
the vehicle literature is also ava ilab le in French. To obtain a copy,
contact yo ur dealer or wri te to :
Au Canada, on peut se procurer un exemplaire en frani;:ais de ce docu­
ment aupres du concessionna ire o u de:
Volkswagen Canada, Inc. Client Assistance
Assistance a la Clie ntele
7 77 Bayly St reet, West,
Ajax, Ontario LlS 7G7
Controls and equip­ ment Safety first Vehicle operation
Vehicle Literature
If you sell your Audi
all literature should be left in the vehicle to make the Warranty terms
as well as all operating, safety and maintenance information avail­
able to the next owner.
If you change your address or if you bought
this Audi used
be sure to se nd in a "Notice of Address C hange "/ "Notice of Used Car
Purchase" post card. This card can be found in the Warranty
& Ma in­
t enance boo klet o r obta ined from your authorized Audi dealer.
It is in your own int ere st that we are able to contact you should the
need ari se .•
Vehicle care Do-it-yourself service Technical data

Master key with remote control
The remote control allows you to lock or unlock the
vehicle electronically .
Fig. 27 F old-u p
ma ster key w ith
re mote co ntrol
- To fold the key out and ba ck in pl ace, pre ss the re lease
button => fig . 27 .
The transmi tter and batte ry a re located in the head of the remote
control. The receiver is located inside the veh icle. The maximum
effe ct ive range depends o n severa l things . Remember, if the ba ttery
is weak, the effect ive range decreases .
If you need to replace the remote control, or if you need to have it
repaired, yo u must see your author ized Aud i dealer. Only then can yo u
use the key again.
Personalizing the ma ster key
When the ignition is turned off or when the vehicle is locked, vario us
convenience sett ings are stored automatically and assigned to the
key that was used. The settings that are ass igned to the master key
are reca lled automatica lly when the vehicle is unlocked , when the
door is opened or whe n the ignition is switched on.
Setti ngs are saved for the fo llow ing sys tems :
• Climate control
• Centra l loc king
Con tro ls a nd e quip ­
m en t Vehicle
OP-eration
Opening and closing
• Windows
• Amb ien ce lig hti ng*
• Seat memory*
• Steering wheel heating*
• Adaptive Cr uise Control*
• Audi side assist*
• Parking sys tem*
The
Remo te control ke y function must be activated in the MM I
~ page 90, so that the settings for the driver's sea t (includi ng the
sett ings for the steer ing column and exterior mirrors) are saved on
the master key through the seat memory when the vehicle is locked,
and are set automat ically when the vehicle is unlocked.
[ i ] Tips
• If the ign ition is switched on, the remote control system is deacti­
vated .
• The remote control system can be affected by other systems oper­
ating in the same frequency range close to the vehicle, such as mobi le
telephones, television broadcasting stations, etc.
• For Declaration o f Compliance to United Sta tes FCC and Industry
Canada regulations ~
page 371 . •
Vehicle care Do-it-yourselt service iTechnical data

________________________________________________ D_ r_ i_ v _i_n ""'g "-- S_a_ f_ e_ l _,,y'-- __
Important things to do before driving
Safety is everybody's job! Vehicle and occupant safety always depends on the informed and careful driver.
For your safety and the safety of your passengers, before
driving always:
- Make sure that all lights and signals are operating
correctly.
- Make sure that the tire pressure is correct.
- Make sure that all windows are clean and afford good visi-
bility to the outside.
- Secure all luggage and other items carefully::::>
page 107.
-Make sure that nothing can interfere with the pedals.
- Adjust front seat, head restraint and mirrors correctly for your height .
- Instruct passengers to adjust the head restraints according to their height.
- Make sure to use the right child restraint correctly to
protect children ::::,
page 233, "Child Safety".
- Sit properly in your seat and make sure that your passen­ gers do the same::::,
page 85, "General recommenda­
tions".
- Fasten your safety belt and wear it properly. Also instruct
your passengers to fasten their safety belts properly
=:> page 201. •
Controls and equip­
ment Safety first Vehicle operation
What impairs driving safety?
Safe driving is directly related to the condition of the
vehicle, the driver as well as the driver's ability to concen­
trate on the road without being distracted .
The driver is responsible for the safety of the vehicle and all
of its occupants. If your ability to drive is impaired, safety
risks for everybody in the vehicle increase and you also
become a hazard to everyone else on the road::::,,& . There­
fore:
Do not let yourself be distracted by passengers or by using
a cellular telephone.
NEVER drive when your driving ability is impaired (by
medications, alcohol, drugs, etc.).
- Observe all traffic laws, rules of the road and speed limits
and plain common sense .
- ALWAYS adjust your speed to road, traffic and weather
conditions.
- Take frequent breaks on long trips. Do not drive for more than two hours at a stretch.
- Do NOT drive when you are tired, under pressure or when
you are stressed .
& WARNING
Impaired driving safety increases the risk of serious personal
injury and death whenever a vehicle is being used.•
Vehicle care Do-it-yourself service Technical data

& WARNING
Weak, damaged or improper straps used to secure items to tie­
downs can fail during hard braking or in a collision and cause
serious personal injury.
• Always use suitable mounting straps and properly secure items
to the tie-downs in the luggage compartment to help prevent
items from shifting or flying forward as dangerous missiles.
• When the rear seat backrest is folded down, always use suit­
able mounting straps and properly secure items to the tie-downs
in the luggage compartment to help prevent items from flying
forward as dangerous missiles into the passenger compartment.
• Never attach a child safety seat tether strap to a tie-down. •
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Audi of
America, Inc.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defects exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
Controls and equip­ ment Safety first Vehicle operation
Driving Safely
-
individual problems between you, your dealer,
or Audi of America, Inc.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at:
Tel.: 1-888-327-4236 (TTY: 1-800-424-9153) or write to:
Administrator NHTSA 1200 New Jersey Avenue, SE
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from:
http:/ /www.safercar.gov
Applicable to Canada
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may tele­
phone the toll free hotline:
Tel.: 1-800-333-0371 or
Tel.: 1-613-998-8616 if you are in the Ottawa area
TTY for hearing impaired: 1-888-675-6863
email comments/questions to: [email protected] ..,
Vehicle care Do-it-yourself service Technical data

Airbag system -----------------=---=----
lower parts of the body. Front a irbags s upplement the t hree-poi nt
sa fety belts o nly in some fro ntal collis ions in which the vehicle decel­
eration is high enough to dep loy the a irbags .
Front airbags will not deploy:
• if the ignition is switched off when a crash occ urs
• in s ide collis ions
• in rea r-end collisions
• in rollovers
• when the crash decelerat io n me asured by the a irbag system is less
than the min imum threshold needed for a irbag deployment as reg is­
tered by the e lectron ic con trol un it
The front passenger airbag also will not deploy:
• when t he fron t passenger sea t is no t oc cupied
• when the weight on the front passenger seat as sensed by the
Advanced Ai rbag System in dicates that the front airbag o n the
passenger side has to be turned off by the e lectronic control unit (the
PASSENGER AIR BAG OFF li ght comes on and stays on)
& WARNING
Sitting in the wrong position can increase the ri sk of ser iou s injury
in crashes.
• To redu ce the risk of injury when the airbags inflate, the driver
and pas sengers mu st always sit in an upright position , mu st not
lean against or place any part of th eir body too close to the area
where the airbags are lo cated.
• Occupants who are unbelted, out of position or too close to the
airbag can be seriou sly injured by an airbag a s it unfolds with
great force in th e blink of an eye =>
page 213 .
Controls and equip­ ment Safety first Vehicle operation
& WARNING
A child in a rearward-facing child
safety se at installed on the front
pas senger seat will be seriously injured and can be killed if the
front airbag inflates - ev en with an Ad vanced Airbag System.
• The inflating airbag will hit the child safety seat or infant
c arrier with great force and will smash the child safety s eat and
c hild against the backre st, center armre st, d oor or roof .
• Always install rear -facing child safet y seats on the rear seat.
• If you must install a rearward-facing child safety seat on the
front passenger se at because of e xceptional circumstances and
the PASSENGER AIR BAG OFF light do es not come on and stay on ,
immediately install the rear -facing child s afety seat in a rear
s eating po sition and h ave the airbag system inspe cted by your
authoriz ed Audi d ealer.
& WARNING
Object s between you and the airbag will increase the r isk of inju ry
in a cra sh by int erfering with the way the airb ag unfold s or by
being pushed into you as the airbag inflates.
• Never hold things in your hand s or on your lap when the vehicle
i s in use.
• Never tran sport items on o r in the are a of the fr ont pa ssenger
seat. Obje ct s c ould move into the area of the front ai rbag s during
braking or other sudden maneu ver s and become dang erous
projectiles that can c au se se rious per sonal injury if the ai rbags
infl ate.
• Never pla ce o r attach accessories or othe r objects (such a s
cupholders, telephone brac kets, large , heavy or bulky object s) on
the doo rs, over o r near the are a marked
"AIRBAG " on the stee ring
wheel, in strum ent panel , se at ba ckre sts or between th ose area s
and yourself . These objects could cause injur y in a crash , especially
when the airbags infl ate .
9"'
Vehicle care Do-it-yourself service Technical data

Airbag system Ill
----------------=--=---
& WARNING (co ntinued )
• Always install forward or rear-facing child safety seats on the
rear seat - even with an Advanced Airbag System .
• If you must install a rearward-facing child safety seat on the
front passenger seat because of exceptional circum stances and
the PASSENGER AIR BAG OFF light does not appear and stay on ,
immediately install the rear-facing child safety seat in a rear
seating pos ition and have the airbag system inspected by your
authorized Audi dealer.
• A tight tether or other strap on a rearward-facing child
restraint attached to the front passenger seat can put too much
pressure on the weight-sensing mat in the seat and register more
weight than is actually on the seat. The heavier weight registered can make the system work as though an adult were on the seat
and deploy the Advan ced Airbag when it must be suppres sed
caus ing serious or e ven fatal injury to the child.
• If, in exceptional circumstances, you must install a forward ­
facing child restraint on the front passenger seat, always move
the seat into its rearmost position in the seat' s fore and aft adju st­
ment range , as far away from the airbag as possible . The backrest
must be adjusted to an upright position. Make sure that the PASSENGER AIR BAG OFF light comes on and stays on all the time
whenever the ignition is switched on.
& WARNING
• If the PASSENGER AIR BAG OFF light doe s not go out when an
adult is sitting on the front passenger seat after taking the steps
described above, make sure the adult is properly seated and
restrained at one of the rear seating posit ions.
• Have the airbag system inspected by your authorized Audi
dealer before transporting anyone on the front passenger seat.
Controls and equip­ ment Safety first Vehicle operation
(I] Tips
If the we
ight-se nsin g mat in the fro nt passenge r seat detec ts a n
empty seat , the front airbag on the passenger s ide will be t urned off,
a nd the PASSENGER AIR BAG OFF light will sta y on .
a
Repair, care and disposal of the airbags
Parts of the ai rbag syste m are inst alled a t many diffe re nt pla ces on
your Audi. Installing, removing, serv ic ing o r repairing a part in a n
area of t he vehicle c an damage a par t of an a irbag sys tem and preve nt
that system from working proper ly in a coll is ion.
Th ere are some importa nt things you have to know to ma ke sure t hat
t he effectiv eness of the system will not be impai red and that
discarde d components do not cause injury or pollute t he env iron ­
m en t.
& WARNING
Improper care , servicing and repair procedures can increase the
risk of personal injury and death by preventing an airbag from
deploying when needed or deploying an airbag unexpectedly:
• Never cover, obstru ct, or change the steering wheel horn pad or
a irbag cover or the instrument panel or modify them in any way .
• Never atta ch any objects such as cupholders or telephone
mountings to the surfaces covering the airbag units .
• For cleaning the horn pad or instrument panel, use only a soft,
dry cloth or one moistened with plain wate r. Solvents or cleaners
c ould damage the airbag cover or change the stiffne ss or strength
of the mater ial so that the airbag cannot deploy and protect prop­
erly.
• Never repair, adjust , or change any parts of the airbag system .
• All work on the steering wheel, instrument panel, front seats
or electrical system (including the installation of audio equip -
~
Vehicle care Do-it-yourself service Technical data

-L___!_A~ ir~b~ a ~ g!..-= s~y :_:s ~t ~e ~ m~ -----------------------------------------------
& WA RNING (conti nued)
ment, cellular telephones and CB radios, etc. ) must be performed
by a qualified technician who h as the training and special equip ­
ment necessary .
• For any work on the airbag system, we strongly recommend
that you see your authorized Audi dealer or qualified wo rkshop.
• Never modify the front bumper or parts of the vehicle body .
• Always make sure that the side airbag can inflate without
interference :
- Never in stall seat cover s or replacement upholstery over the
front seatbacks that have not been specifically approved by
Audi.
- Never use addit ional seat cushions that cover the areas
where the side airbags inflate.
- Damage to the or iginal seat covers or to the seam in the area
of the side airbag module mu st always be repaired immedi­
ately by an authorized Audi dealer.
• The airbag sy stem can be activated only once . After an airbag
has inflated, it must be replaced by an authorized Audi dealer or
qualified technician who has the techni cal information, training
and special equipment necessary.
• The airbag sy stem can be deployed only once . After an airbag
has been deployed, it must be replaced w ith new replacement
parts designed and approved e specially for your Audi model
version. Replacement of complete airbag systems or a irbag
c omponents must be performed by qualified workshops onl y.
Make sure that any airbag service action is entered in you r Audi
Warranty
& Maintenance booklet under AIRBAG REPLACEMENT
RECORD .
• For safety reasons in severe accidents, the alternator and
starter are separated from the vehicle battery with a pyrotechnic
circuit interrupter.
-Work on the pyrotechnic circuit interrupter must only be
performed by a qualified dealer -risk of an accident!
& WARNING (c on tinued )
-If the vehicle or the circuit interrupter is scrapped , all appli­
cable safety precautions must be followed.
c£' For the sake of the environment
Undep loyed a irbag mod ules and pretensione rs might be class ified as
Perch lorate Mate rial -special handling may apply, see
www.dt sc.ca.gov/ha zardou sw ast e/perc hlor ate. When the vehicle or
parts o f the restraint system including ai rbag modu les and sa fety
be lts with p rete nsioner s are sc rappe d, all app lic able laws and r egu la­
tions m ust be observed. Yo ur authorized Aud i dealer is familiar w ith
t hese requi reme nts and we recommend th at you have yo ur dealer
per form t his service for you .•
Other things that can affect Advanced
Airbag performance
Chang ing the vehicle's suspension system can change the way that
th e Adva nced Airbag System pe rforms i n a cr ash. Fo r examp le, us in g
t ire-rim combinations not approved by Audi, lowering the vehicle,
c hang ing the stiffn e ss o f th e suspension, incl uding t he sp rings,
suspension struts , shock absorbers etc. can change t he forces that
are meas ured by the a irbag sensors an d sent to the elect ronic contro l
unit . Some suspension c hanges can, fo r example, increase the force
levels meas ure d by the senso rs and make the airbag system deploy in
crashes in which i t would not deploy if the changes had not been
ma de. Other ki nds of changes may reduce the force levels meas ure d
by th e sensors a nd p rev ent the airbag from dep loying when it should.
T he sensors in the safety belt b uckle for the drive r and front
p assenge r se at tell the e lec tron ic co ntrol mo dule if the safety bel t i s
latched or not. If the safety belt is being used, the front a irbag w ill
dep loy at a sligh tly higher rate o f vehicle deceler ation t han if t he
sa fety belt is not be ing used . Therefo re, in a pa rt icu lar collis io n, it is
possible that an a irbag w ill not dep loy at a seating posi tion where the .,_

Fuel supply and filling your fuel tank
Your vehicle fuel tank has an on-board refuelling vapor recovery
system . This feature helps to prevent fuel vapors from escaping from
the tank and polluting the environment while you refuel your vehicle.
In order to fill the tank properly while protecting the environment,
please follow this refueling procedure carefully.
& WARNING
Under normal operating conditions, never carry additional fuel
containers in your car. Gas canisters and other containers used to
transport fuel can be dangerous. Such containers, full or empty, may leak and could cause a fire in a collision. If you must transport
fuel to use for your lawn mower, snow blower, etc., be very careful and always observe local and state laws regarding the use, trans­
portation and storage of such fuel containers. Make certain the
container meets industry standards (ANSI/ASTM F852 -86).
0 Note
Never drive your vehicle until the fuel tank is completely empty. The
ir regular supply of fuel can cause misfiring. Gasoline could enter the
exhaust system and damage the catalytic converter. •
Refuelling
Fig. 224 Right rear
vehicle side: Opening
the fuel filler flap Fig
. 225 Fuel cap
hooked on the opened
fuel filler flap
When adding fuel, the ignition and any cellular phones in the
vehicle must be switched
off. When activating the central
locking, the fuel filler flap is automatically unlocked or
locked. Refuel the vehicle with the ignition turned
off.
Taking the fuel cap off
- To open the fuel filler flap, press on the left side of the
flap ~ fig. 224 -arrow-.
- Unscrew fuel filler cap counter-clockwise and hang it on
the fuel filler flap~ fig. 225.
- Check the label on the inside of the fuel filler flap to deter­
mine if the vehicle must be fueled with gasoline or diesel
fuel.
Refuelling procedure
- Insert the fuel nozzle from the gasoline pump into the
fuel filler neck as far as it will go.
- Select a medium refuelling rate so that the nozzle
switches off automatically when the tank is full.