62
Additional
information
Welco\fe to \budi
By
plac
ing
an orde
r
for your Audi
,
you’
re
choo
sing
to get behi
nd
the whee
l
of one of the most soph
isticated
cars on the road
.
And beca
use
we beli
eve
the serv
ice
we offe
r
shou
ld
be just as adva
nced,
we want
ed
to let you know exac
tly
what you can expe
ct
from us, now and in the futu
re.
We’ve
agre
ed
a set of stan
dards
with all our Cent
res,
whic
h
gove
rns
the way we do busi
ness
with you. It outl
ines
the kind of serv
ice
we prom
ise
to deli
ver
for ever
y
cust
omer,
righ
t
down to fill
ing
each new Audi we sell with half a tank
of fuel
.
So
whet
her
you’
re
inte
rested
in the date your car will arri
ve
in the UK or the way we’l
l
disp
ose
of non-
b
iodegradable
mate
rials
afte
r
we serv
ice
your Audi
,
you can have tota
l
conf
idence
in us.
\budi Pro\fise
\budi Centres
We
guar
antee
that all of our Cent
res
will be
open as foll
ows:
Sales: Monday
to Frid
ay
9am–
6pm
Sat
urday
9am–
5pm
Service: Monday
to Frid
ay
8am–
6pm
Saturday
8.3\f
am–1pm
Sund
ay
open
ing
is at loca
l
disc
retion.
New car delivery
Once
we’v
e
conf
irmed
a deli
very
date
for your car, we’l
l
keep you info
rmed
of
prog
ress.
Subj
ect
to reas
onable
noti
ce,
we’l
l
then deli
ver
it to a plac
e
of your
choi
ce,
whet
her
that
’s
your home or plac
e
of work
.
In the unli
kely
even
t
of a dela
y,
we’l
l
prov
ide
a cour
tesy
car to mini
mise
inco
nvenience
and keep you mobi
le.
The experts in Vorsprung durch Technik
Would
you entr
ust
your Audi to anyo
ne
who hasn
’t
been regu
larly
trai
ned
to Audi
stan
dards?
Our netw
ork
of Audi Appr
oved
Mast
er
Tech
nicians
have unde
rgone
an
impr
essive
1\f\f,
\f\f\f
hour
s
of trai
ning
over a 1\f-y
ear
prog
ramme
to ensu
re
they
have the late
st
tech
nical
expe
rtise
for
main
taining
and serv
icing
your Audi
.
All of
our Serv
ice
Advi
sors
unde
rgo
a spec
ialist
indu
ction
and trai
ning
to ensu
re
they are
Audi prof
essionals
and able to talk to you
abou
t
any issu
es
you may have with your
Audi vehi
cle.
What
’s
more
,
we have so
much expe
rtise
and expe
rience
in look
ing
afte
r
Audi vehi
cles
that we are able to
make a note of your mile
age
and the stat
e
of your vehi
cle
as and when we see it and
pred
ict
when cert
ain
key even
ts
may occu
r.
As part of our duty of care
,
we will noti
fy
you in plen
ty
of time so you can make an
appo
intment
with us. Yo
ur convenience co\fes first
At
Audi you can choo
se
from a rang
e
of
conv
enient
serv
ices
that suit your need
s.
Why not book a ‘ser
vice
whil
e
you wait
’
appo
intment*
and enjo
y
our comp
limentary
refr
eshments
whil
e
your car is with us? Or,
if you need to be mobi
le,
take adva
ntage
of
one of our cour
tesy
cars whic
h
we can even
coll
ect
and deli
ver
to you.
*
We guar
antee
we can serv
ice
your Audi with
in
5 days
with
out
a cour
tesy
car, or with
in
1\f days
if you need tran
sport.
We will also ensu
re
your car is retu
rned
to you with a full vale
t.
\budi Genuine Parts
Would
you put a part into your Audi that
wasn
’t
the same qual
ity
as the fact
ory
fitt
ed
orig
inal?
You can rest assu
red
that
only Audi Genu
ine
Part
s
will be used on
your vehi
cle.
What
’s
more
,
Audi part
s
and
labo
ur
come with a \b-ye
ar
guar
antee.**
We
stoc
k
a wide vari
ety
of part
s,
so we are well
cove
red.
Howe
ver,
if we don’
t
have a part in
stoc
k
at our Cent
re
we have the back
-up
of
part
s
at othe
r
Audi Cent
res,
at our nati
onal
ware
house
and our fact
ory
and can usua
lly
sour
ce
the rele
vant
part very quic
kly.
We don’t like surprises either
We
beli
eve
stro
ngly
in tran
sparency
and ther
e
will be no hidd
en
cost
s.
For
adde
d
peac
e
of mind
,
we will give you a
quot
ation
over the phon
e
for the work you
have requ
ested
and emai
l
you the pric
e
conf
irmation.
We’l
l
cons
ult
you if any
addi
tional
work on your car is need
ed
when
it is with us. We won’
t
carr
y
out any extr
a
work with
out
aski
ng
your perm
ission
firs
t. The \budi Sta\fp
Regular
serv
icing
is key to safe
guarding
your Audi
’s
perf
ormance
and a full Audi
serv
ice
hist
ory
coul
d
help you pres
erve
the
futu
re
re-s
ale
valu
e
of your car. Only the
Audi Stam
p
will prov
e
your appr
oved
Audi
serv
ice
hist
ory.
Getting better every ti\fe
We
cont
inually
gath
er
feed
back
from our
Audi Trai
ned
Tech
nicians,
as well as our
cust
omers,
to ensu
re
our vehi
cles
are
runn
ing
as they shou
ld.
When
ever
we see
an Audi for a serv
ice,
we conn
ect
it dire
ctly
to our head
quarters
in Ingo
lstadt
whic
h
enab
les
us to chec
k
your car’
s
soft
ware
and
make sure it’s as up-t
o-date
as poss
ible.
If the fact
ory
has rele
ased
a soft
ware
upgr
ade
for your mode
l,
it can be appl
ied
imme
diately
– impr
oving
anyt
hing
from
your car’
s
effi
ciency
to the prec
ision
of its
park
ing
syst
em.
Environ\fental co\f\fit\fent
We
prom
ise
to disp
ose
of all non-
b
iodegradable
mate
rials
from your vehi
cle
in a resp
onsible
mann
er.
*Subject to availability.
**Excludes
wear and tear
.
