2011 AUDI A6 tow

-Emergency situations Pf":11..--=---=;..._-------------
Emergency situations
General
This chapter is intended for t rained emergency crew s and working
pe rsonnel who have the necessary tool s and equipment to perform
the se operation s. •
Starting by pushing or towing
0 Note
Yo ur vehicle is equipped with an automatic t ransmission . Conse­
quently, the engine ca nnot be started by push ing or tow ing .•
Starting with jumper cables
I f necessary, the engine can be started by connectin g it to
the bat tery of another vehicle.
If the eng ine shou ld fa il to start because of a discharged or weak
battery, the battery can be connected to t he battery of
another
veh icle, us ing a pair of jumper cables to start the engine .
Jumper cables
Use only jumper cables of suffic iently large cross section to carry the
sta rter cur rent s afely . Refer to the m an ufa ct ur er's specificat ions.
Use only j umpe r cab les with
insulated te rm inal clamps wh ich are
distinct ly marked :
plu s(+) cable i n most cases colored red
minus (-) cable i n most cases colored black .
& WARNING
Batterie s contain el ectricity, acid, and gas . Any of the se can cause
very serious or fatal injury. Follow the inst ructions below for safe
handling of your vehicle 's battery.
• Always shield your eyes and avoid leaning over the battery
whenev er po ssible .
• A discharged battery can freeze at temperatures just below
32 °F (0 °C ). Before connecting a jumper cable, you must thaw the
frozen battery completely, otherwise it could explode.
• Do not allow battery acid to contact eyes or sk in . Flush any
contacted area with water immedi ately .
• Improper use of a booste r battery to start a vehicle may cause
an explosion .
• Vehicle batteries generate e xplosive gases. Keep sparks, flame
and lighted cigarettes away from batterie s.
• Do not try to jump start any vehicle with a low acid level in the
battery.
• The voltage of the booster battery must also have a 12-Volt
rating. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery . Use of batteries of
different voltage or substantially different "Ah " rating may cau se
an e xplosion and personal injury.
• Never charge a frozen battery . Gas trapped in the ice may cause
an explosion.
• Never charge or use a battery that has been frozen. The battery
case may have be weakened .
• Use of batteries of different voltage or substantially different
capacity (Ah) rating may cause an explosion and injury . The
capacity (Ah) of the booster battery should not be lower than that
of the discharged battery. .,_

Emergency situations --------------=---:.--___.VPII
Emergency towing with
commercial tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by commercial tow truck
operators who know how to operate their equipment safely.
• Never tow your Audi, towing will cause damage to the engine
and transmission.
• Never wrap the safety chains or winch cables around the brake
lines.
• To prevent unnecessary damage, your Audi must be transported
with a flat bed truck.
• To load the vehicle on to the flat bed, use the towing loop found
in the vehicle tools and attach to the front or rear anchorage
=> page 335 and=> page 336 .
& WARNING
A vehicle being towed is not safe for passengers. Never allow
anyone to ride in a vehicle being towed, for any reason. •
Vehicle OP-eration
Front towing loop
Do not install the front towing loop until it is needed.
Fig. 239 Front
bumper: removing the
cover cap
Fig. 240 Front
bumper: screwing in
the towing loop
The towing loop fits into the threaded hole located on the
right side of the front bumper and covered by a small cover
when not in use.
- Remove the towing loop from the vehicle toolkit
=> page 318.
- Press the cover in by applying short sharp pressure to the
bottom part to release it from the bumper=> fig. 239.
- Screw the towing loop tightly into the threaded hole as far
as it will
go => fig. 240. ~
Vehicle care Do-it-yourself service iTechnical data

lffll.,___E_ m_ e_r -=g :.. e_ n_c -=y '-- s_i_t _u _a _ t_ i_ o _ n_ s ____________________________________________ _
When it is no longer needed, unscrew the towing loop and put it back
into the vehicle toolkit. Be sure to have the towing loop stored in the
vehicle at all times.
& WARNING
If the towing loop is not screwed in as far as it will go, the thread
can pull out when the vehicle is towed· potential risk of an
accident. •
Rear towing loop
Do not install the rear towing loop until it is needed.
Fig. 241 Rear
bumper: screwing in
the towing loop
On the right side under the rear bumper there is a threaded
hole for the towing loop. The threaded hole is protected by a
cover.
- Remove the towing loop from the vehicle toolkit
=> page 318.
-Pull the protective cover out of the threaded hole
=> fig. 241 .
-Screw the towing loop tightly into the threaded hole as far
as it will go.
When it is no longer needed, unscrew the towing loop and put it back
into the vehicle toolkit. Be sure to have the towing loop stored in the
vehicle at all times.
& WARNING
If the towing loop is not screwed in as far as it will go, the thread
can pull out when the vehicle is towed · potential risk of an
accident. •
Loading the vehicle onto a flat bed truck
Front hook up
Fig. 242 Vehicle on
flat bed truck
- Align the vehicle with the centerline of the car carrier
ramp.
- Attach the winch hook to the front towline eye previously
installed .
Rear hook up
-Align the vehicle with the centerline of the car carrier
ramp.

_____________________________________________ E_ m __ e_r-=g =- e_ n_c -==y "- s_i_ t _u _a _ t_ i_ o _ n_ s _ __.lfll
- Attach the winch hook to the rear tow line eye previously
installed .
[I] Tips
Check carefu lly to make sure the hook -up is secure befo re moving the
car up the flatbed truck ramp. •
Lifting vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be lifted at the lifting points illus­
tr ated.
i
\= === === ===== .:, ti!
Fig . 2 4 3 Front lifting
p oin t
Vehicle OP-eration
Fig . 2 44 R ea r li ft ing
po int
- Rea d an d heed WAR NIN G :::> & .
- Loca te lifting poi nts :::> fig. 2 43 :::> fig . 244 .
- Adjust lifti ng arms of wor kshop ho ist or floor jac k to
match vehic le liftin g po ints.
- Inse rt a rubber pad between the floor jac k/wo rksh op hoist
an d the lif ting points.
If you must lift your vehicle with a floo r jack to wo rk underneath ,
be sure the vehicle is safely supported on stand s intended for thi s
purpose.
Front lifting po int
Th e lifting point is located o n the floor pan re inforcement about at
the same level as the jack mounting point=:> fig. 243 .
Do not lift the
vehicle at the vertical sill reinfo rcement.
Rear lifting po int
Th e lifting point is located on the ve rtical reinforcement of the lower
sill for the onboard jack=:> fig . 244 .
Lifting with vehicle jack
Refer to =:> page 323.
Vehicle care Do-it-yourself service iTechnical data

___ C_ o_n_ s _ u_m_ e_ r_ I_ n_ f_o _r_ m_ a_ t_io _ n _____________________________________________ _
Consumer Information
Warranty coverages
Your Audi is cov ered by the following warrantie s:
• Limited New Vehicle Warranty
• Limited Warranty Against Corrosion Perforation
• Emissions Control System Warranty
• Emissions Performance Warranty
• California Emissions Control Warranty (USA vehicles only)
• California Emissions Performance Warranty (USA vehicles only)
Detailed informa tion regarding your warran ties can be fo und in your
Warranty & Maintenance boo klet .•
Operating your vehicle outside the
U.S.A. or Canada
Government regulat ions in the United States and Canada req uire t hat
au tomobiles meet spe cific emi ss ion regula tions and safe ty s tan­
dards . There fore, ve hicles bui lt for the U.S.A . and Canada differ from
vehicles so ld in othe r countries.
If you plan to take your vehicle ou tside the continental lim its of the
United States or Canada, the re is the possibility that
• unle aded fue ls for vehicle s w ith c ataly tic converte r may n ot be
available;
• fue l may have a conside rably lower octa ne rat ing . Imp roper f ue l
may cause engine damage;
• serv ice may be inadequate due to lack of proper serv ice fac ilities,
too ls or testing eq uipment;
• replacement parts may not be read ily avai lab le . • N
avigation syst ems for veh icles built fo r th e U.S.A. and Canada
w ill not necessar ily work in Europe, and may not wo rk in other coun­
tries outside of North Ame ric a.
0 Note
Audi canno t be responsib le for mech anical dam age th at could res ult
from inadeq uate fue l, se rvice o r parts ava ilability. •
Audi Service Repair Manuals and
Literature
Audi Off ic ia l Factory Service Manuals and Lite rature are published as
so on as p ossible a fter mode l int rodu ct ion. Service manu als and liter­
ature are avai lab le to order from t he Aud i Tec hnical Lite rature
O rder ing Cente r at:
www.audi .techliterature .com •
Maintenance
General
Your vehicle has been des igned t o help keep m ainten ance re quire­
ments to a min imum. However, a certain amount of regular ma inte­
n an ce i s still ne cessary to assure your ve hicle's sa fe ty, ec onomy and
re liability . For deta iled veh icle maintena nce consult your Warranty
&
Maint enance bookle t.
Under difficult operating conditions, for example at extreme ly low
outs ide temperatures, in very dusty regions , when towing a trai ler
very frequent ly, etc., some se rv ic e w ork s hou ld be perfo rmed
between t he intervals specif ied. This app lies part icularly to: .,_

___ A_l_,_ p _ h_ a _ b_e _ t_ i_c __ a _l _i_n :...::d __ e::..: x:...::...,_ _________________________________________ _
A Temporarily turning off .......... . 124
warning/indicator lights .... ...... . 127
Danger of fitting a child safety seat on the
front passenge r seat ............
199
Accessories ..... ................... 348 Adaptive Light ......... ....... .. .. .. 61 Disposal .................. .. .... 211
Adapter for cupholder ................ 89 defective ........................ 32 Front airbags ......... ... .... 201, 202
Adaptive Air Suspension ............. 168
Automatic mode .. .. ... .... ...... 169
Comfort mode ................... 169
Description ..................... 168
Dynamic mode ... .. ... ...... .... 169
Jacking mode when changing a flat tire ...
170
Lift mode ....................... 169
Setting the driving modes ......... 169
Trailer towing mode .............. 170
Warning/indicator lights .... ....... 16
Adaptive Cruise Control ......... ... .. 119
Changing speed ....... ........... 123
Driver information .............. .
Driver intervention prompt ...... . . Adding
Engine coolant ........... ...... .
287
Engine oil ............ ...... ..... 284
Windshield washer fluid ........... 294
Additional accessories ............... 348
Additives
Engine oil ............ .. .........
284
Adjusting
Instrument cluster illum ination .....
11
Steering column electrically ........ 107
Steering column manually .. .. .. .. . 106
Adjus ting front seats ................. 75
Air conditioning
See Climate controls ...............
96
Air distribution How do the front airbags work?
.....
206
How many airbags does my vehicle have? .
204
How the Advanced Airbag System compo-
nents work together ............
205
Important things to know ... .. .. .. 197
Indicator light ................... 208
Monitoring ... .................. 208
PASSENGER AIR BAG OFF light ..... 209
Repairs ............ .. .. .. ...... 211
Safety instructions ............... 210
Side airbags .... .... ............. 213
Side curtain airbags .............. 216
Weight-sensing mat ..............
220
When must the system be inspected? 208
All Wheel Drive ... ... ............... 248 Dr iv ing in traffic ................ .
Driving program .. ...... ........ .
127
130
120
131
Climate controls 100 Alloy wheels ................. .... .. 265
Error messages . .. .. .... ........ .
Open road ... .. .. .. .. ....... ... . 129 Air pollutants filter
120 Climate controls .................. 96
All-wheel drive
Winter tire s .....................
311
Override ...................... .. 120 Airbag
Alternator
Request for driver to assume control
120 Warning/indicator lights ..... ...... 14 Malfunction ........ .............. 26
Save speed . ...... .. .. ........... 122 Airbag system .................. 197,214 Ambience lighting
Setting distance .. ...... ...... .. .
125 Advanced Airbag System .......... 201 Lighting profiles .. .. .............. 64
Setting time interval .............. 125 Advanced Airbag System components 204 Anti-freeze
Settings ...................... ..
131 Care ... .. .......... ....... .. .. . 211 See Engine coolant system ......... 286
Special driving situations .......... 131
Status messages ................. 129
Switching on and off .............. 122
System limits ................... 131
Child restraints .................. 221
Children ........................ 220
Components (front airbags) ... ..... 204
Anti-glare inside day-night mirror .... 69, 70
Anti-lock brake system
How the ABS system works ...... ..
246
Warning/indicator lights ........... 17

ffl Alphabetical index ------',.__ ___________________________________ _
Driv ing messages ...... ...... .. .. .. .. 24
Dr iv ing safely ..... .. .. .. .. ...... ... 176
Dr iving through water ... ... ... .. .. .. 252
Dr iv ing time .. ............ .......... 34
Duplica te key . .... .... .. .. .. ........ 3 7
Dust fi lter
Climate controls .. .. .. .... .. .. . ...
96
DVD player for navigation system . .. . .. . 86
Dynam ic shift program ............ .. 1 56
E
Easy entry feature . .. .. .. .. .... ..... 1 08
Electric seat adjustment
See Power seat ................... 76
Electromechanical parking brake
Emergency braking . ... .. .. .... .. .
11 5
Ma lf u nct ion . . . . . . . . . . . . . . . . . . . . . 115
Operation . . . . . . . . . . . . . . . . . . . . . . 113
Park ing .................... .. .. 114
Releasing and app ly ing ... .. ... .. .. 113
Starting off w ith a t railer ......... . 115
Warning/ind icator lights . .......... 17
Electronic differential lock (EDL)
How the system works ... .........
243
Warning/ind icator lights . .......... 17
Electroni c immobili ze r ... .... .. .. .. .. . 4 0
Electronic powe r control
(EPC) war ning/ indicato r light .. .. ... .
14
Electronic speed limiter ........ .... .. . 23
Ele ctro nic s tabiliza tion p rogram ( ESP)
How t he system wor ks ... .........
2 4 2
W arning/ind icator lights . .......... 14
Emergency braking ..... .. .. .. .. .. .. 115
Emergency closing
Power su nroof ... ... .. .. . ... ...
55, 56
Eme rgency flasher ................ ... 61
Wa rning/ind icator l ights . .. .. .. .. .. 15
Emergency locking of doors . .. .. .. .. .. 45
E mergency sta rt ing .... ..... ... .. .. . 332
Emergency towing .................. 335
Energy management ................ 249
Battery power .. .. .. .. .. .... ..... 250
Dr iver not ification ............... . 250
Engine
Compartment . ... .. .. .. .. .. .. ...
280
Coolant .. ... .. .. .. .. .... .. .. .. . 286
Hood . ... .. .. .. .... ... .. .. .. .. . 278
Starting ....... .. .. ........ . 108, 109
Starting with jumpe r cab les . .. .... . 332
Stopping ...... .............. ...
110
Engine compa rtment
Sa fety instructions . .... ... .. .. .. .
2 79
Working the eng ine compartment .. 2 79
En gine coolant system ........ .. .. .. . 286
Add ing coolant ................. . 287
Checking coo la nt level . ..... .. .. .. 286
Checking the engine coo lant level . .. 286
Ma lfu nction ... .. ..... ..... .... .. . 27
Radiator fan ....... .. ... . .. .. ... 288
E ngine coo lant tempe rature
T emperat ure gauge ............. .. . 8
Engine data ....... ...... .... .. .....
343
Engine hood
Closing .... ..... ..... .... .. .. .. .
2 79
How to re lease the hood ..... .. ... . 278
Engine oil .. ... .... ... .. . ... ... .. .. 281
Add ing .............. .... ... .. .. 284
Add itives .................. .... . 284
Changing .. ..... .......... .. .. .. 285
Checking the engine oil leve l ..... .. 2 83
Indi cat io ns and conditions requiring extr a
check ing . .. .. .. .. .............
283
Oil consumption .... ............. 282
Oil grades . .. .. .... ..... ....... . 281
Recommended oil check intervals ... 283
Specification and viscosity ..... .. .. 28 1
Engine oil leve l .... .. .. ............. . 31
Engine oil p ress ure
Mal fu nct ion .. .. .. .. .... ..........
28
Engine oil sensor defect ive . ...... ... .. 31
Engine speed limitation ....... ... .. .. . 32
Environmen t
Bre ak-in per iod ...... ...... .. .. ..
2 51
Ca taly tic converte r .. .... ......... 2 52
Disposing o f you r vehi cle bat tery .... 29 4
Driving at hig h speeds ..... ... . ... 254
Driving to minimize poll ution and noise . .
253
Fuel .. .. .... ....... ...... .... .. 27 5
Fue l economy .. .. .. ....... .. .. .. 2 53
Leaks unde r yo ur vehicle ... .. .. .. . 2 79
Lett ing the vehicle stand and warm up .. .
254
Proper disposa l of dra ined brake fluid 289
Prope r disposal of dra ined engine coo la nt
287
Proper disposal of drained engine oil 284,
285
Recy cling used e ng ine o il .......... 2 8 4

___________________________________________ A_ l::.. p _h _a_ b_ e_t _ic _a_ l_ in_ d _ e_x __ _
Lifting vehicle . ....... ... .. .. .. .. .. . 33 7
Light
Exterior lighting in the mirror housing .
61
leaving home ..................... 61
See also Ambience lighting .......... 64
Light senso r defective ............. .. ..
30
Lighting
See Ambience lighting . ............. 64
Lighting in the mirror housing ..........
61
Lights .................... ...... .. .. 58
Coming home ............. .. .. .. .. 59
Daytime running lights ......... .. .. 59
Emergency flashers ............ .. ..
61
Exterior lights .................... 59
Front fog lights . ........... .......
60
Headlights ..................... .. 58
High beam . . . . . . . . . . . . . . . . . . . 58, 62
High beam warning/indicator light ...
16
Leaving home ....... ...... .. .. .. .. 59
Rear fog lights ..... .. ............ .
60
Side marker lights ........... .. .. .. 58
Turn signals ............. ... .. .. .. 62
Xenon headlights ....... ..... .. .. .. 58
Loading the luggage compartment .. .. . 183
Loading the roof rack . ................ 88
Lockable backrest ..... ... ............ 83
Locking
Power locking switch .... ........... 44
Rear lid/trunk lid .... .. .. .. .. .... .. 46
Remote control key ........ .. .... ..
42
Using the key ....... ..... ... .. .. .. 43
Lower universal anchorage bars (Canada)
232
Controls and equip­
ment Safety first
Lower universal anchorages (Canada)
... 232
Luggage
Stowing ........................
183
Luggage compartment ............ ... . 83
Cargo net .. .. .. ............... ... 85
DVD player for navigation system ... . 86
Expanding . .. .. ........ ....... ... 83
Fastening eyelets .................. 84
Side Compartment ................ 86
Ski sack . ..................... ... . 86
See also Loading the luggage
compartment ..................
183
Lumbar support ............ .. .. .. .. . 78
M
Maintenance ...... .... .. .. .... ..... 346
Malfunction Indicator Lamp (MIL) . . .
15, 23
Master key .. .......... ........ ... .. . 38
Battery replacement .............. . 39
Check light . .. .. .................. 39
Mileage Average ................ .. .. .. .. . 34
I nstantaneous ................ ... . 34
Mirrors Activating the digital compass .......
73
Adjusting the anti-glare ... .. .. . 69, 70
Automatic dimming for the outside
mirrors ................ .. .... .. .
72
Automatically dimming inside mirror . 70
Inside day-night mirror ............. 69
Interior mirror . . . . . . . . . . . . . . . . 69,
70
Outside mirrors ................... 71
Recalling position of outside mirrors .. 79
Storing position of outside mirrors ... 79
Monitoring the Advanced Airbag System
208
multitronic® ... .. ... ............. .. 152
Automatic Shift Lock (ASL) .. .. .. .. . 155
Driving the multitronic® ........... 153
Dynamic shift program .. .......... 156
Fail-safe mode ...... .... .. .. .. ... 158
Kick-down ...... .. .............. 156
Manual shift program ............. 157
Selector lever ............ .. .. . .. . 154
Steering wheel with tiptronic ® ...... 158
tiptronic ... .... .. .. .. .. .. .. . ... . 157
N
Natural leather ... .. .. .... .......... 268
New tires and wheels . ............... 307
NHTSA
Contacting .. .. ................ ..
185
Number of seats ......... .... .... .. . 187
0
Occupant seating positions .......... . 178
Octane rating .................... .. 273
Odometer ................. ... ... ... 10
Oil
See Engine oil ............ .... ... 281
On-Board Diagnostic System (OBD)
Data Link Connector (DLC) ..........
23
Electronic speed limiter ............ 23
Malfunction Indicator Lamp (MIL) .. .. 23
Vehicle operation Vehicle care Do-it-yourself service Technical data