2011 Acura TSX Page 65

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TroubleshootingMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward by
one hour.The clock setting is automatically updated based on your GPS location. If you live and
work on the boundary between two time zones, you can turn off this feature.
2Clock Adjustment P. 58
The clock changes even when I am not driving near a
time zone boundary.The time zone boundaries are only approximated in the navigation system. Depending
on the geography of the time zone boundary, the switch to a different zone can be
erratic.
2Clock Adjustment P. 58
My state does not observe daylight saving time. How
do I turn off this feature?Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to OFF .
2Clock Adjustment P. 58
Daylight saving time has started, but the navigation
system did not change time even though Auto
Daylight is set to ON.The automatic daylight saving time feat ure does not work in regions where the
daylight saving time system has not been adopted.
The navigation system automatic daylight time feature
is not switching the navigation system clock on the
correct dates.Press the INFO/PHONE button. Select Setup > Other > Clock Adjustment , and set
Auto Daylight to ON. Note that the automatic daylight saving time feature does not
work in regions where the daylight saving time system has not been adopted.
2 Clock Adjustment P. 58
The navigation system clock switched by one hour for
no apparent reason.You may be driving near a time zone boundary.
2Clock Adjustment P. 58
My battery was disconnected or went dead, and the
navigation system is asking for a code.Your vehicle comes with a card that included the 5-digit security code and serial
number. You should keep this card in a safe place outside your vehicle. If you cannot
find it, see your dealer.
How do I change the interface language?Press the INFO/PHONE button. Select Setup > Other > Language , and set the
language to English, Français , or Español .
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Troubleshooting
Error Messages
Navigation System
Error MessageSolution
Display temp is too high. System will shut down until
display cools down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
HDD access error. System reset.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da tabase version. Please set
from map.The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the In terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
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218
Error MessagesDisc Player
Troubleshooting
Disc Player
Error MessageCauseSolution
BAD DISC
PLEASE CHECK OWNERS
MANUALServo error• Press the E (Eject) button and remove the disc, and check that the
error message is cleared.
• Check that the disc is not damaged or deformed, and insert the disc again.
2 Recommended Discs P. 148
• If the error message reappears, press the E button, and pull out
the disc.
• Insert a different disc. If the new disc plays, there is a problem with the first disc.
• If the error message repeats, or th e disc cannot be removed, contact
your dealer. Do not try to forc e the disc out of the player.BAD DISC
PLEASE CHECK OWNERS
MANUAL
PUSH EJECTMechanical error
MECH ERRORMechanical error
CHECK DISCFocus error
Disc violates copyright
Disc not supported
CHECK DISC LOADLoad error
UNSUPPORTEDTrack format not supported• Current track will be skipped. The next supported track plays
automatically.
HEAT ERRORHigh temperature• Turn the audio system off and allow the player to cool down until the error message is cleared.
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Error MessagesiPod®
Troubleshooting
iPod®
Error MessageCauseSolution
UNSUPPORTEDAppears when an unsupported
iPod® is connected.Update the iPod® software to the latest version.
CONNECT RETRYAppears when the iPod® cannot
be authenticated.Reconnect the iPod®.
NO SONGAppears when there are no tracks
in the iPod®.Store tracks in the iPod®.
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Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Error MessageCauseSolution
FILE ERRORThe system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
UNSUPPORTEDAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
UNPLAYABLE FILEAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about 3 seconds, then plays the next
song.
NO SONGAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.
BAD USB DEVICE
PLEASE CHECK OWNER'S
MANUALAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
ERRORAppears when the Internal USB
ROM error occurs.Try a different USB flash drive.
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Reference Information
System Initialization..............................222
Entering the Security Code ....................222
Acquiring GPS Information ....................222
Startup Confirmation Screen .................223
Map Matching ......................................223
System Limitations ................................224
GPS System...........................................224
Address Calculation ..............................224
Database ..............................................224
Client Assistance ....................................226
Resolving Problems ...............................226
Reporting Errors ....................................226
Acura Client Services Contact Information... 226 Visiting Your Dealer ............................. 226
Map Coverage ..................................... 227
Obtaining a Navigation Update DVD .... 227
Traffic Information ............................... 228
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 228
Shipping a Vehicle to the U.S. Mainland 228
Legal Information ................................. 229
Copyrights ........................................... 229
User Agreements ................................. 229
As required by the FCC ........................ 234
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
When you purchased the vehicle, you
should have received a card with the
navigation system security code and serial
number. Keep this card in a safe place. If
you lose the card, you must obtain the
security code from your dealer.
1.Press the VOLUME button to activate
the audio system.
2. Enter the 5-digit security code when
prompted using the radio preset
buttons.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, th e following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 224
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System InitializationStartup Confirmation Screen
Reference Information
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehi cle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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