2011 Acura TSX display

212
TroubleshootingTraffic
Troubleshooting
Traffic
ProblemSolution
AcuraLink Real-Time Traffic™ information could not
be received or is not displayed properly.• Check the traffic icon is displayed and enabled on the icon bar.
• Your XM traffic subscription may have expired. Check your subscription. Call XM at
(800) 852-9696 and verify your account status . If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account status,
leave the vehicle running outside for 30 minutes to receive the refresh.
2Traffic and Weather Status P. 64
• There may be a temporary technical problem in your metropolitan area. Call Acura Client Services to see if there is an outage.
2 Acura Client Services Contact Information P. 226
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal and is not available in Alaska, Hawaii, Canada, and Puerto Rico.
The navigation system sometimes provides a detour
route when I am drivi ng a route on the freeway.If Traffic Rerouting is set to ON, the navigation system provides a detour route to
your destination only if it can find a signific antly faster route than the original one.
2Traffic Rerouting P. 52
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.The navigation system predicts which ro ute should be faster based on freeway
congestion along your route. Use your own experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?Press the INFO/PHONE button. Select Setup > Other > Routing & Guidance , and set
Traffic Rerouting to OFF .
2Traffic Rerouting P. 52
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213
TroubleshootingGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change the
route preferences used when calculating a route.
2Changing the Route Preference P. 91
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-up
messages?Press the INFO/PHONE button. Select Setup > Other > Routing & Guidance , and set
Traffic Rerouting to OFF .
2Traffic Rerouting P. 52
The street I’m on is not shown on the map screen.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2Map Coverage P. 227
The vehicle position icon is not following the road and
the “GPS icon” text in th e upper left hand corner of
the screen is white or missing.• Check that the GPS antenna (located in the dashboard) is not blocked. For best reception, remove items from the dashboard, such as radar detectors, cell phones,
or loose articles.
• Metallic tinting or other aftermarket devi ces can interfere with the GPS reception.
Please consult your dealer.
2 GPS System P. 224
The blue highlighted route and voice guidance
stopped or turned into a blue/pink dashed line before I
got to my destination.Your route has entered an unverified area.
2Unverified Area Routing P. 50
How do I stop the map from rotating as I drive along?Press the MAP/GUID E button. Select Map Information > North-up , or say d
“Display north-up” to change the map orientation.
Sometimes, I cannot select between the North-up and
Heading-up map orientations.The Heading-up map orientation can only be shown in the lower scales (1/20 - 1 mile
scales).
2Map Scale and Functions P. 111
The “time to destination” display sometimes increases
even though I am getting closer to my destination.If your speed reduces due to slower traffic, the navigation system updates the “time to
destination” based on your actual road speed to give you a better estimate of arrival
time.
Continued
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214
TroubleshootingGuidance, Routing
Troubleshooting
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections. Large
differences in vehicle position can indicate a temporary loss of the GPS signal.
2GPS System P. 224
The screen is showing white dots as I drive along.These dots are called “breadcrumbs.” These are displayed if Off-road Tracking is set
to ON and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 61
How do I remove the white dots (“breadcrumbs”)
from my screen?Press the INFO/PHONE button. Select Setup > Other > Vehicle , and set Off-road
Tracking to OFF , then return to the map.
2Off-road Tracking P. 61
A road that I selected to avoid is being used when
routing.When you “draw” your area to avoid, make sure to select sections of roads that
include at least one intersection.
2 Avoiding Streets P. 122
My elevation (shown when I display the current
position) seems to fluctuate even though my elevation
has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors.
2GPS System P. 224
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least four
satellites. Try moving the vehicle into an open area. The elevation is also not displayed
if the calculated elevation is zero or below sea level.
ProblemSolution
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215
TroubleshootingUpdate DVD, Coverage, Map Errors
Troubleshooting
Update DVD, Coverage, Map Errors
Display, Accessories
Rear Camera
ProblemSolution
My city is not part of a fully verified detailed coverage
area.The mapping database is constantly undergoing revision. You can access the most
recent information on the internet.
2 Map Coverage P. 227
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, and Puerto Rico.
The navigation system will not work in Mexico or other countries.
2Map Coverage P. 227
Can I play video DVDs in my navigation system?No. The navigation system is designed only to read music discs and the update DVD
provided with your vehicle. The navigation system cannot read other mapping
databases or video DVDs. If you experience any problems that you cannot resolve,
please contact your dealer.
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors, see
2Reporting Errors P. 226
ProblemSolution
The display appears dim when starting the car in really
cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
When I shift gears, the rear camera image display is
delayed.This is normal. When shifting into or out of Reverse, you may experience a delay while
the screen image switches between the navigation screen and the rear camera image.
The rear camera image is t oo dark or too bright. How
do I adjust the brightness?While the camera image is disp layed, rotate the Interface Dial to adjust the brightness.
This adjustment does not affect the navigation screen brightness settings.
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217
Troubleshooting
Error Messages
Navigation System
Error MessageSolution
Display temp is too high. System will shut down until
display cools down.This message appears briefly when the display temperature is too high. The navigation
system turns off until the display cools do wn. The system turns back on automatically
when the display cools down.
HDD access error. System reset.The navigation system has difficulty readi ng the HDD when the temperature is below
approximately -22°F. The navigation system starts up automatically when the display
warms up.
Route has not been completed. Please try again from a
different location.This message appears when you are on a route to or from a new area that is not in the
database. Try planning a different route to or from a different location. If the error
persists, or is shown for a wide area, see your dealer.
Destination is not in this da tabase version. Please set
from map.The destination was not found in the data base. Try another destination nearby, or
select the destination from the map using the In terface Dial. If the error persists, or is
shown for a wide area, see your dealer.
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222
Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
When you purchased the vehicle, you
should have received a card with the
navigation system security code and serial
number. Keep this card in a safe place. If
you lose the card, you must obtain the
security code from your dealer.
1.Press the VOLUME button to activate
the audio system.
2. Enter the 5-digit security code when
prompted using the radio preset
buttons.
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, th e following screen is
displayed.
If you are experiencing GPS reception
problems:
2 GPS System P. 224
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223
System InitializationStartup Confirmation Screen
Reference Information
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Press u to
select OK to continue.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehi cle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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227
Client AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Contiguous United States
Hawaii Puerto Rico
Canada
Alaska
Map coverage update information is
available from Acura Client Services or
online at www.acuranavi.com .
To find navigation system update
information:
1. Visit www.acuranavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update DVD.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining a Navigation
Update DVD
Acura is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated DVD:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 204
2. Call the Acura Navigation Disc
Fulfilment Center at (888) 549-3798, or
order online at www.acuranavi.com .
Update DVDs are not available from your
dealer. However, the d ealer may assist you
in obtaining an update DVD for you out of
courtesy. There is no program for free DVD
updates.
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