Navigation System123
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or
navigation “PC Card” voice commands do not work. What is
wrong?• After inserting the card, a delay of up to 30 seconds may be required to
read the tag information (album, artist, and track names) - this is normal.
• Ensure that the music files on the media chip are either WMA or MP3
music format. Other formats are not recognized.
• Some downloaded WMA and MP3 files are copy protected, and require
that the copyright authentication files accompany the MP3/WMA files on
the Card.
• Media types and capacities continue to grow. As a rule, stick to Compact
Flash or SD media with capacities of 2GB or less. Other types of media or
larger capacities may work, but have not been tested.
• Single-type media PC Card adaptors are recommended over multimedia-
type adaptors.
• Ensure that there are files on the card. For SD and other media with a
write-lock switch, ensure that the write protect is off when adding files to
the card.
• The system only recognizes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an
eight GB card with 2500 songs, but only 999 play. Why is
this?• The quantity of tracks is limited to 999 tracks and a file structure of up to
eight folder levels deep. Tracks beyond 999 are simply not recognized.
• Ensure that the music files on the media chip are either WMA or MP3
music format. Other formats are not recognized.
When I eject the media chip but leave the empty adaptor in
the PC card slot, the display door will not close. Why is this?To prevent damage to the display mechanism or your PC card/media chip,
the system checks for a partially inserted PC card and a partially inserted
media chip. Always remove the PC card and media chip when not in use.
The media card will not fully insert into the PC card slot.
What is wrong?• The PC card edge connector or the pins in the back of PC card slot may be
damaged.
• Never force the card into the slot - the adaptor card should glide smoothly
into the slot. See your dealer if the problem persists. Problem Solution
126
Navigation System
Troubleshooting
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system.Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 104).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (see
page 104). If the problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult your
dealer.Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise-coloured [blue/green] label).
The system cannot read other mapping databases or video DVDs. If the
problem persists, see your dealer.
Display temp is too high. System will shut down until display
cools down.This message will appear briefly when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.Outside temperature is low. System will take a while to start up. The temperature is below -30°C and the navigation system has difficulty
reading the DVD. The system will start up when the temperature warms up.
Navigation system voice recognition cannot be activated when
another unit is using the audio system.Bluetooth® HandsFreeLink® can override the navigation system. Make sure
the HFL TALK button is not on when you press the NAVI TALK button, or the
message will appear. Simply press the HFL BACK button to resume control of
the navigation voice buttons.
