2010 VOLKSWAGEN JETTA tow

Stopping th e engine 3.1: 97
S tora ge area
Ot her stora ge a reas 3.1 : 7l
R oof 3.l : 7 1
S torage compartm ent 3 .1: 69
Fro nt ce n te r armrest 3.1: 70
R ear armrest 3.1: 70
S tor age for the vehicle literature 3.1: 69
Sto ring seat po sit ion s 3.1 :
64
Sto wing luggage in the luggage companm en t
2.1 : 10
S un visor 3.l: 52
S u nro of 3.1: 42
S un sh ade
P owe r roof3.l: 42
Switc h light in g 3.1: 3
Sw itchabl e locking feature
Act iva ting 2.1: 62
Deactivating 2.1: 63
Switc hes
Emerge ncy nasher 3. l: 48
L ig ht switches 3.1 : 46
Powe r ou tsi de m irrors 3.1: 56
Power roof3.l: 42 P owe r w indo ws 3.1: 39
Switc hing off th e e ngin e
W ith
ig n itio n ke y 3 .1: 97
T
Tachometcr3.I: 6
Tank
Fill ing the tank 3.2: 30
F uel ga uge 3. 1: 7
Op ening the fu el fi ller
3.2: 30
Technical modifications 3 .2: 28
T et her anc ho rs 2.1: 65
T et her strap 2.1: 65
Tie-down hooks 3.1 : 78
Ti e-clowns 2. 1: I I
Tire and whee ls 3.2: 5 1
Tire press ure 3.2: 56
Tir e pressure monitor in g syste m 3.1
Warn ing li ght 3.1: 30
Booklet 0 .1 Gen eral Ind ex
Tires
Service life 3.2: 59
Speed Ratin g Le tte rCode 3.2 : 62
Tire manufa cturing date 3.2 : 62
Ti re speci fica tion s 3.2: 62
Trea d depth 3.2: 59
U niform tir e qual it y grading 3.2:
W inter ti res 3.2: 65
T ir e s and wheels
Dim ensio n s 3 .2: 51
New3.2: 6 1
S now chains 3.2: 66
Wh eel b olt s 3 .2: 66
Winter tire s 3.2: 65
Tool s 3.2: 67
Torn or frayed safety belts 2 .1: 1 7
To win g 3 .2:
77
Genera l no te s 3.2: 87
When can your vehicle not be towed? 3.2:
88
To win g eye 3 .2: 86
Trailer t owing
Brak es 3.2 : 11
Dri ving tips 3.2: 13
Operating instr uctio ns 3.2: 12
Sa fety c hain s 3.2: 11, 12
Technica l requ ir eme nts 3.2: 10
Tir e press ure 3 .2: 12
Tow ing t ips 3.2: 13
Trail er lights 3.2: 11
Trailer weigh t 3.2: 12
Trail er turn sig na ls
Wa rnin g light 3.1 : 5 1
Tran sport Canad a 3.2: 90
Tran sport in g long item s 3.1: 62, 69
T read Wear Indicato r (l WI ) 3.2: 59
Tnmk 2. 1: 1
O
Trunk lid 3.1 : 37
Turn sig na l a nd high beam leve r 3.1: 50
Turn sig na ls 3 .1: 50
Wa rnin g ligh t 3 .1: 24, 5 1
u
Unde rb od y se alant 3.2: 22
Un faste ning
Safety belts 2.1 : 24
Unidir ectional tir es 3.2: 51, 73
Uniform tire qua lity g radin g 3.2: 64
Alphab etical ind ex 11

® Booklet 0.1 General Index
Unplea sant odo r 3.1: 83
Upho ls tery
Pr ess ure marks 2.1: 67
V
Veh. sta tus 3.1: 15
Veh icle
Lift ing 3.2: 89
Ve hicle battery 3.2 : 49
Ve hicle care
Exterior 3.2: 17
Ve hicle care products 3 .2: 16
Vehicle contro l module s 3.2: 6
Ve hicl e electric syste m 3.1: 24
Ve hicle phon e 3.2: 29
Ve hicle sta tu s 3.1: 15
Ve hicle tool kit 3.2: 67
Ven tilati on slots 2.1: 11
V olk swagen Service Rep air Manuals 3.2: 91
w
Warning light
E lectro nic Power Co ntrol (EPC) 3. 1: 23
Warning li gh ts 3.1: 20
Emergency flasher 3.1 : 48
P ASS EN GER AIR BAG OFF 2. 1: 39
Sa fety bel ts 2.1: 14
Turn signals 3 .1: 49
Warn ing texts in the dis pl ay 3.1: 11
Warn ing triang le 3. 1: 74
War ranty cove rages 3.2: 15
Wa sh er fluid 3.2: 45
Wa shin g by hand 3.2 : 17
Was hing the vehicle 3.2: 1 7
Was hing wit h pow er cl eaners 3 .2 : 18
Waxing How often sh o uld I wax my car? 3.2: 19
Wear indicator 3.2: 59
What does it m ean w hen I fee l a sli ght vibra­
ti on on the bra ke pedal? 3.2: 3
What hap pens if yo u do not wea r your safety
belt ? 2.1: 16
W hat happen s if you wea r yo ur safety belt too
l oose? 2.1: 20
W hat happe ns to occu pants not wear ing
sa fety
2. 1: 16
12 Alphabetical inde x
What if I p urch ase poor quality f uel? 3 .2: 32
W hat impair s driv ing safety? 2.1: 3
Wha t is LATCH? 2 .1: 64
What is the correct brake fluid leve l?. 3.2 : 47
What is the right way
to brea k-in my vehicle?
3.2:7
What kind of brake fluid sho uld I use? 3.2: 48
What kind of engine oil sh ou ld I put in my ve­
hi cle? 3.2: 37
What should I do af ter ch an ging a whee l? 3.2:
57, 74
W hat s hould I do after replac ing w hee ls? 3.2 :
57
What sh ould I do if I want to add an accessory
to my ve hicl e? 3.2: 27
W hat should I do if I want to modify my vehi­
cle? 3.2: 28
What sh ould I do if I want to repair my ve hi­
cle? 3.2: 28
What sho uld I do if the brake warning light
comes on? 3.2: 47
Wha t types ofCRS a nchor s are availab le and
how are they related to child safety? 2. 1:
64
Wha t wo uld happ en if I put lead ed gaso line
in my ca r? 3.2: 32
What you m ust do after reconnec t th e batt ery
3.2: 49
What you should know when driving with
chi ld ren? 2.1: 51
Whee l b olt caps 3.2: 69
W hee l b olt s 3.2: 71
To rque 3.2: 66
W heel c hangin g 3.2: 68
Wheel s 3.2: 51
When can yo ur vehicl e not be towed? 3.2: 88
When must a safety belt be re pl ace d? 2.1: 17
When must the airbag system be in spected?
2 .1: 39
When parking on slopes 3.1 : 10 5
When sh ou ld I adju st the tire pressures? 3.2 :
57
W hen sho uld I ch eck the en gin e o il leve l? 3.2 :
38
W hen should I check the tire press ures? 3.2:
57
W hen sh ou ld I re fuel the tank of the ve hicle?
3 .1: 7

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance
program
The Vo lkswagen 24 Hour Roadside Assistance
program is you r assuranc e help will be th ere
s hould your Vo lkswa gen have a m ec hanical
breakdo wn under norma J
3l drivin g condition s.
Whether t his happ en s thousand s of mil es from
hom e (anyw her e in
U. S. or Canada), o r in
you r own dri veway, you only have ca ll one
t o ll-fr ee number and help will be on way.
I (80 0) 411-6688
To identif y yourse lf as a memb er, simpl y quot e
y our Veh icle ldemifi ca rion Numb er (VIN ). Thi s
numb er can be found on your 24 I-lour Road sid e
Ass ista nce member ship card , or you can find it
on the dri ver's s ide of
dashb oard visibl e
th rough th e windshie ld. 24 Hour Roa dside Ass is- ta
nce is available
10 yo u for first four years of
your new vehicle owner ship.
Th e Vo lksw agen 24 I-lour Roadside Ass is tance
Pro gram includ es
following emer gen cy
road sid e serv ices: emerge ncy tow ing, ball ery
jump sta n, flat tire c hang e, em ergency fuel se r­
v ice, loc k-o ut se rvice a nd ex tricat ion /winch ser­
v ic e.
Oth er se rvice s and benefit s include: trip routing
ser vices and trip in te rrupt io n ben efit s
t h roug hout the U. S. and Canad a.
Pleas e refe r to yo ur 24 Hour Roadside Assis­
tance Owner's Guide for
details on the
services prov ided.
Coverage do es not inclu de se rvice an y ve hicle wi llfully driven n on -reg ularl y trav elled are as su ch as
unu sed roa ds, ope n fields. con stru ctio n sit es. beache s, mud -lili ed driv cways/ lan eways/ concessio n
ro ad s,
lot s, o r an y o ther area that is ina ccess ible or haza rdous fo r th e Serv ice Op erato r's ve hicle to
re ach .
24 Hour Roadside Assistance 13

Booklet 1.2 USA Warranty
Scheduled part inspection or replacement
A sche duled o nly fo r inspection in accor­
dance with Volkswagen's instru ctions or re­
q ui red schedu led maint enan ce is covered for
the duration of these warranties.
Damage to non -warranty parts
If fa ilur e of a wa rranted causes damage to a
part not covered by warranty, th e no n-war­
ranted part w ill also be replaced free of c harge .
-4
Emergency repairs
Em ergency repai rs performed by non-Volk­
swage n service facility w ill be reim bursed if the
repa ir wo rk was needed and correctly per­
fo rm ed, and
was impossib le or unrea sonable
under the circ umstances to tow or drive your
Vo lkswage n
to the nea res t a uth orized Vo lk­
swagen dealer. The maxim um reim bursement
allowable is an amo unt equal to the cost if yo ur
aut hor ized Volkswagen dea ler had comp le te d
the repai r(s). Reimburs em ent wi ll be cons idered A
install
ed in accordance wi th Vo lk­
swagen's instru ction s or requi red sc heduled
mainte nan ce is warranted until the next sched­
ul ed replacement interval for the durat io n of
the se wa rrant ies.
-4
when you submi t the fo llowing ite m s 10 yo ur au­
thorized Volkswagen deale r:
• A sta tement explainin g the circumstances
that prevented you from getting
an autho­
ri zed Volkswage n dea le r,
• Paid recei pt(s),
• Repa ir order(s). and
•
removed from your Volkswage n. -4
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warra nties do n ot cover any dama ge to
the vehicle ca use d by tamper ing wit h emiss ion
contro ls, use of fue l containing lead, or fuel n ot
meeting the specifica tion s set forth in th e
Implied warranties
Any implied warran ty, includin g any warrant y
o f m erchantabi lity or war ranty o f fitne ss for a
26 California Emis sions Warranti es
Owner's Manual, and abuse, neglect or im ­
p rope r ma inte nance of the vehicle. Diagnos is
a n d re pair of suc h damag e are at t he ex pense of
t h e ow ner.
-4
p ar ticular purpo se, is limit ed in duration to th e
state d period of these wr itten warra nti es. -4

Free-of-charge repair
under thi s warranty are free of charg e.
Your author ize d Volkswagen dea ler w ill repair
Emergency repairs
If an em erge ncy re pair was performed by a no n­
Vo lkswag en serv ice facility , keep a ll rece ipts, re­
pair orde rs, a nd parts removed from your Vo lk­
swagen .
You will be reimbursed if th e repair wo rk was
ne eded and correctly perform ed an d it was im­
possib le or unr easo nable under th e circum-
Bookl et 1.2 USA Warranty
th e defec tive part or re place it with a new or re­genu ine Volkswagen
stan ces 10 tow or drive your Volkswage n the
n ea rest a utho rize d Vo lkswagen dealer.
A
of the ci rcumstances that pr eve nted
you from getting to an au thori zed Volkswagen
deal er, tog ether with th e paid rece ipts, re pa ir or­
ders, and re p laced parts must b e subm itted to
yo ur authori zed Vo lkswagen dea le r in or der to
be consid ere d for re imbursement. •
BBB AUTO LINE dispute resolution
If yo u are not satisfi ed w ith the warrant y service
yo u rec eive, you may wish to fo llow ste p s se t
fo rth => page 30 .
Vo lkswage n of America, Inc., prov id es a media­
ti on and arbitra tion servi ce for the re so lution of
warra nty and ot her product re lat ed disput es.
Thi s service is c alled BBB AUTO LINE
is co n­
du cte d th rough l ocal offi ces of the Bett er Bus i­
n ess Bureau . If yo u wish
to use th is se rvice, yo u
ma y ca ll th e follow ing toll-free numb er:
I (800) 955-5100
We e nco ura ge you 10 u se BBB AUTO LINE b efore
you dec ide seek remedi es in a co urt of law.
In some s tates yo u may be re quir ed to use
BBB AUTO LINE befor e you ca n assert your right s in
a court of law.
The BBB AUTO LINE se rv ice is free of char ge and
p ermit s yo u to pr esent your case w ithout
at­
torn ey. A dditi onal informat ion on AU TO
LI NE can be found => page 30. •
Limit ed New Vehicl e Warranty 3

Booklet 1.2 USA Warranty
24 Hour Roadside Assistance
The Volkswagen 24 Hour Roadside Assistance program
T he Vo lk sw age n 24 Hour Road sid e Assistance
p rogram is you r assurance that help will be ther e
s hould your Volk swagen have a m echani cal
breakdown under
dri vin g condit ions.
Whe ther thi s happens thousand s of mil es fro m
hom e (anyw here in th e U.S . or
or in
yo ur ow n dr iveway , yo u onl y have to call one
toll-fr ee numb er and help will be on the w ay.
l (8 00 ) 411-6688
To identify you rse lf as a m emb er, simp ly quo te
y our V ehi cle Identific atio n Number (VIN ). T his
number can be fo und on your 24 Hour R oadsid e
Ass is tan ce mem ber ship card , o r you ca n find it
on t he driver's sid e of th e dashboard vis ibl e
t h rough the wind shi eld. 24 Hour Roa dside Ass is- tan
ce is availabl e
to you for the first four years of
your new ve hicle ow ners hip.
T he Volkswage n 24 Hou r Ro ad sid e Ass is tan ce
Program includ es th e fo llow ing em ergency
roa dside services: emergency towing, battery
jump start, flat tire chan ge, emergency fuel ser­
vice, loc k-o ut ser vice and extr ica tion/ winch ser­
v ice.
Other services and b en efit s includ e: trip routing
an d trip interruption b enefits
th roughout the U.S . a nd Canada.
Please refer to you r 24 Hour Roads ide A ss is­
tanc e Owner's Guide for
details on the
serv ices provided.
Coverage does not incl ude service 10 an y ve hicle willfully dr ive n no n-regularly travelled areas suc h as
unu sed roads, open field s, construct ion sit es, beac hes , mud -filled dr ivcw ays/lan cways/co nces sion
road s, vacan t lo ts, or any other
1h a1 is inacces sible o r hazardo us fo r th e Se rv ice Operator's vehicl e 10 reach .
24 Hour Roadside Assistance 13

Emergency repairs
Emergen cy repair s performed by a non-Volk­
swagen serv ice fa ci lit y wi ll be reimbur sed if th e
r e pair work was nee ded a nd co rre ctly pe r­
formed, and it was impossib le or unreaso nable
u nder the cir cumsta nces to tow or drive your
Vo lkswagen to th e near est author ize d Vo lk­
swage n deale r. The maxi mum reimbur sement
a llowab le is an
equ al to the co st if your
authoriz ed Volkswagen dealer had complete d
the re pair (s). R eimbur sement will be co nsidered
Bookl et 1.2 USA Warranty
when you submit th e fo llowin g item s to your au­
thorized Volk swagen dealer:
• A sta te m ent explainin g th e cir cum stances
th at prev ented you fr om gettin g to an auth o­
Volkswagen dealer,
•
r ece ipt(s),
• Repair ord er(s), and
• Part(s ) re mov ed from your
Damage caused by tampering, use of improper fuel, abuse, neglect
and improper maintenance
These warranti es do not cove r any damage lo
the veh icle cause d by tampering with emi ssion
co ntrols, u se of fuel containi ng lead , or fuel not
m eet ing the spec ifications set fort h in th e
Implied warranties
Any impli ed warranty, including any warranty
of mer ch ant ability or warranty of fitn ess for a Own
er's Manual , and abuse, neglec t or i m­
p rope r maint enance of the vehicle. Diagn osis
a nd repai r o f suc h damage are a t th e ex pen se of
th e particular purpose , is limited in duration to the
stated period of these
Incide ntal and consequentia l damages
T hese warranties do not cover any incident al or
co nse quential damage s, including loss of resale
va lue, lost profit s or earni ngs, and out-of ­
po cke t exp en ses for sub stitute tran sport ati on
or lodging.
So me s ta tes do not a llow the exclus io n or limita­
ti o n of in ciden tal or consequential damages , so
thi s lim itatio n or excl usion may not apply to
yo u.
Tips
In the event you ha ve not r eceived the services
promised in th ese warra nties, please follo w the procedure
s desc ribed in this booklet under th e
titl e "Custo mer CARE ".
• You may obtain further information re­
ga rdin g th e Emi ssion s Performance Wa rran ty or
r epo rt vio la tion of the ter ms of the Em iss io ns
Pe rforman ce Warra nty by contac tin g: Manager,
Cer tifica tion and Compl ia n ce Divis ion (6405)) ,
W arranty C laims, En viro nmental P rotec tion
Age ncy, Arie l Ri os Buildin g, 12 00 Penn sylva nia
Ave nue, N .W., Washin gton, D C 20460
Federal Emissions Warrant ies 19

Table of contents
driving . . . . . . . . . . . . . . . . . . . . . . . . . 2
General notes . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Pr oper occupant seating positions . . . . . . . 4
P eda l area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
S tow ing luggag e . . . . . . . . . . . . . . . . . . . . . . . . 10
R eporti ng safety defects . . . . . . . . . . . . . . . . . 12
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . . . 13
General no te s . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Why safe ty belts? . . . . . . . . . . . . . . . . • . . . . . . 15
Safety bel ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
ofe ty belt prelensioners . . . . . . . . . . • . . . . . . 25
Airbag system . . . . . . . . . . . . . . . . . . . . . . . 27
I m port ant thing s to know . . . . . . . . . . . . . . . . 27
Fr ont airbag system - the basics . . . . . . . . . 31
Booklet 2.1 Safety first
Monitoring th e Advanced Airbag Sys te m . 39
Side airbag s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Side Cur tain Prot ect ion™ airbags . . . . . . . . 48
Child safety . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Chi ld Se als . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
I ns talling child res tra int with a safety belt 60
A dd itional I nfo rmati on . . . . . . . . . . . . . . . . . . . 64
L ow er anchorages (Canada veh icl es: lower
universa l anchorage bars} . . . . . . . . . . . . . . . 6 7
In stalling a CRS using th e "LATCH " system 69
Where con I g el additional informa tion
about chi ld restraints and their use? 70
Alphabetical index . . . . . . . . . . . . . . . . . 71
Table of contents