2010 VOLKSWAGEN JETTA Control

Table of contents
Limited New Vehicle Warranty . . 2
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 2
What is not covered . . . . . . . . . . . . . . . . . . . . . 4
Limited Powertrain Warranty . ... 7
What is covered . . . . . . . . . . . . . . . . . . . . . . . . . 7
What is not covered . . . . . . . . . . . . . . . . . . . . .
8
Limited Warranty Against
Corrosion Perforation . . . . . . . . . . . . .
10
What is covered . . . . . . . . . . . . . . . . . . . . . . • . . 10
What is not covered . . . . . . . . . . . . . . . . . . . . . 11
24 Hour Roadside Assistance 13
The Volkswagen 24 Hour Roadside
Assistance program . . . . . . . . . . . . . . . . . . . . . 13
Federal Emission s Warranties . . . 14
General .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Federal Emissions Control System Defect
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emissions Performance Warranty 16
Booklet 1.2 USA Warranty
California Emissions Warranties . 20
California law requires us to provide you
with the following Emissions Warranty
Statement: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
CALIFORNIA EMISSION CONTROL
WARRANTY STATEMENT . . . . . . . . . . . . . . . . 20
Californ ia Emission s Control System Defect
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
For 3 yea rs
I 50,0 00 miles . . . . . . . . . . .. . . . 22
Customer CARE . . . . . . . . . . . . . . . . . . . . . 28
Dealer assistance . . . . . . . . . . . . . . . . . . . . . . . . 28
When to notify the manufacturer . . . . . . . . . 28
Repairs not covered by warranty . . . . . . . . . 29
BBB AUTO LINE . . . .. . . . .. . .. . . . ... . 30
BBB AUTO LIN E dispute resolution
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service Publications . . . . . . . . . . . . . . . . 3 1
Volkswagen Techn ical Literature Ordering
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1
Tire Manufacturers . . . . . . . . . . . . . . . . . 32
List of tire manufacturers for new
Volkswagen vehicles . . . . . . . . . . . . . . . . . . . . . 32
Tabl e of contents

Booklet 1.2 USA Warranty
Federal Emissions Warranties
General
The Emissions se t out on the fol­
l ow ing page s are war ranties which th e m anuf ac­
is req uir ed b y law to furni sh to you a t the
ti me you take delivery of yo ur new vehicle.
T hese cove rages may als o be includ ed in the
Vo lkswage n 4 yea rs
I 5 0,00 0 mil es L imit ed New
Ve hicl e Warranty.
T he w arranLies re qu ired by fe deral l aws ap ply
all new Volksw age n ve hicle s import ed and di s­
tribut ed by Vo lk swage n of Am erica . In c. (Vo lk ­
swage n) for sa le in the United States, includ in g
it s te rritori es, and Canada . T he warra nties re­
quire d by the State of Calif orn ia law appl y to all
new Vo lksw agen ve hicl es imp ort ed a nd dist rib­
ut ed by Vo lkswage n for sale and reg is traLion in
t h e State of Ca liforn ia.
Th e Co mmonwea lth of Massac husetts and the
S ta tes of Ve rmont and
have adopte d wa r­
r a n ty re quir em ent s Lh at a re id enti cal to the Ca li­
forn ia warra nties.
The owner of a ve hicle certified for sa le and reg­
i s tered in Californi a, Massachusett s, Vermont
or Ma ine ma y, th erefore , have warranty rights
under both Federa l and State mandat ed emis ­
s ion s warranties. The sta te of New York has
14 Federal Emissions Warranties
adopted emi ssions warranty re quir ement s
i dentica l to Ca lifornia mandated emi ssion s
warranties O NLY for vehicles equipped to me et
Ca liforni a's Par tial Zero E mission Ve hicl e (P­
ZEV) emi ssion s requir em ent s, as iden tifi ed on
the Vehicl e Emission Control Information Lab el
l oca ted on th e hoo d.
T he ow ner of a new Volkswagen vehicle im­
p ort ed and di str ibut ed by Volkswag en for sale in
s tat es other than Californ ia, Massach usetts , Ver­
m ont , Mai ne o r New Yo rk (as set fort h in the
a b ove paragraph ) has righ ts on ly und er th e
era l E mi ssio n s Wa rranty.
Pl ea se rea d the se warra nties care fully.
If you
h ave any questio ns co n ce rning th e ap plicabili ty
of eac h wa rranty to yo ur vehicle or wan t to kn ow
w hether a parti cular repai r w ill be perform ed
free of ch arge pursuant to these wa rranti es,
pl ease writ e
or te le phone:
C ustom er

Booklet 1.2 USA Warranty
Federal Emissions Control System Defect Warranty
Fo r 2 Y ear s or 24 ,000 mi les
Volkswage n of A m erica, Inc. (Vo lkswage n), th e
a uthori zed United States import er of Vo lk­
swage n ve hicles, w arra nt s to th e o rigin al reta il
p u rc haseroro rig in al lessee a nd any sub sequ ent
pur ch aser or lessee that every model y ea r 200 6
Vo lkswage n ve hicle impor te d b y Vo lkswage n:
• was clcs ig n ecl, built an d eq uipp ed so as to
co nfo rm at the tim e of sale with
ap pli cable
r eg ulations of t he Un ited States Enviro nm ent al
P ro tect ion Age ncy (EPA). an d
• i s free fro m defe cts in ma te ria l a nd work­
m an ship which ca uses the ve hicle
fail to co n­
fo rm wit h EPA reg ula tions for 2 yea rs af te r th e
ela te of firs t u se or del ive ry of t he ve hicle to the
o rigin al r eta il purc haser or o rigin al lessee or
un til th e ve hicl e has bee n dri ven 24,000 miles,
w hicheve r occ urs first.
wa rra nte d p art is any par t in stalle d on a m otor
ve hicle or ve hicle e ngine by vehicle o r
e n gi ne man ufact urer, o r in sta lle d in warra nty
repa ir, w hic h affects an y reg ulate d emi ssio n
from a mo tor veh icle or eng ine wh ic h i s sub jec t
vehicle has been in use for m ore t han 24 or 2 4,0 00 mil es, bu t less t han 8 yea rs o r
00 ,0 0 0 mil es, which eve r occ urs firs t, yo ur Volk­
swagen deale r
w ill repa ir or re pl ace free of
c h arge the fo ll ow ing major emission co ntrol
co mp onent s onl y: •
Exhaust Sys te m : incl udin g man ifo lds, turbo­
c h arge rs, cata lytic conver te rs, dow n pip es a nd
p art ic ul ate trap s
• EGR Sys tem : incl uding v alves, pipes and
coole rs
• Fu el I njec tion Sys te m : inclu din g
m odu les , se nso rs, sw itc hes, va lves and f uel lin es
• Int ake Syste m: in cluding c am sha ft adju ste r
uni ts, se nsors, mani fold, p ipes and control
va lves
• Ig niti on Sys tem : includi ng coils
se nso rs
• OBD Sys te m : inclu ding Ma lfu ncti on In di­
cator Lamp (M IL) and Data Link Conneccor
• PCV Sys te m: includin g co ntrol va lves a nd
p ip es
• Secon dary Air Injec tio n Sys te m : incl udi ng ai r
pump an d co ntrol va lves
• Emi ssio n-re la ted hoses, gaskets, cl amps an d
och er accesso rie s use d wi th th e a bove co mpo­
n encs
T he o bligation of Vo lkswage n un de r th is wa r­
ran ty is limited, h ow ever, to the fo llow in g: If
w ithin tl1is pe riod a defec t in m ate ri al o r wo rk­
man ship causes th e ve hicle
to fail 10 co nfor m
w ith EPA reg ulatio ns an d t he ve hicle is bro ugh t
10 th e worksho p of any a uthorize d Volkswage n
d ea le r in th e Uni ted S ta tes , includin g its te rrit o­
r ies, and Canada t he dea ler w ill make repa irs as
ma y be req uir ed by these reg ulat io ns free o f
c ha rge.
• Cata ly ti c Co nve rter
• Engine Elec troni c Co ntro l Mod ule
• On Board Diagnost ic Device
Federal Emissions Warranties 15

manner to put the vehicle back a con­
forming condition, or
Booklet 1.2 USA Warranty
• use of an unc ertified part or noncom­
plian ce with the inst ru ction s for p roper mainte­
nan ce and use, w hic h is not related to the 1/M
Te st failur e
Additional Information About Your Federal Emissions Warran ties
Warranty period
Th e wa rrant y peri od beg ins on the date th e ve ­
hicl e is deli ve red the o riginal pur cha ser
or origina l less ee, and an y subsequ ent pur ­
c h ase r or lessee or, if th e ve hicl e is first placed in
Proper maintenance and use
Instru ction s for proper maintenan ce are con­
tain ed in yo ur Volk swagen Mai nte nance
bookle t. Tim e and mil eage interval s, at whic h
maim enan ce is to be per formed , may var y from
model
to mod el.
Vo lk swage n reco mmends yo u keep a reco rd of
scheduled mainte nance by having your Volk­
sw age n Mainte nance bookl et validated at the
approximate time or milea ge int erva ls by th e au­
thor ize d Vo lkswagen dealer or oth er se rvi ce
fa. that p erform ed mainten an ce . If yo u
p erfo rm th e maint enance yourse lf, keep all doc­
umentation a s proof you have performed the
m aint ena nce at the approximate time or
mil eage interval s reco mm ended , that you have
Use of Genuine Volkswagen Parts
Volkswage n reco mmends that Genuin e Volk­
swagen pa rts be u sed as replacement parts fo r
the ma intena nce, repair or rep laceme nt of e mis­
sion control system s. Us e of repla cement parts
w hich are no c e qui valent to Genuine Volk­
swagen pares in emi ssion p erfo rm an ce and d u­
rability m ay impair
effect ive ness of emiss ion serv
ice as a demons trator or compa ny dem on­
s trator or compan y car prior
to deli very, on the
date it is first placed in serv ice.
u se d proper parts, and you were able to pe r­
form the mainten an ce properly.
Failure to m aintain your vehicle according to the
in struction for prop er maintenan ce ma y ca use
the vehicle to exc eed ap plicable e miss ion s stan­
d ard s and could result in denial of warranty cov­
erag e. How ever, Vo lkswagen
not den y a
warranty claim solely on the bas is of yo ur failur e
to maintain the vehic le according
the instruc­
t ions or fa ilure to kee p a record of maintenance.
In struction s for prop er use of
ve hicl e are
conta ined in your Volk swage n Own er's
control syscems. h ough u se of part s otJ1 er
than Genu ine Volkswagen parts does not inval i­
dat e these warranti es, Volkswagen assum es no
liab ility und er these warra nties for fa ilure of
s uch parts
damage to o ther part s cause d by
s u ch failure.
Federal Emissions Warranties 17

Booklet 1.2 USA Warranty
EPA certified replacement parts
Maintenan ce, re pair, or repla cement of emis ­
s ion control d evices and syste m s ma y be per­
fo rm ed b y any automoti ve servic e and repa ir es- tabli
shm ent or qualified individua l u sin g E nvi­
ronmen ta l Protectio n Ag enc y (EPA) certified re­
placem ent part s.
-4
Maintenance and repairs performed by independent service shops
Without inva lid ating th ese w arranti es. you may
c hoo se 10 h ave maintenance, repa ir or rep lac e­
m ent of emission contro l compo nen ts per­
formed by any a utomoti ve service establish­
m ent or indi vidual qualified to perform such
serv ices . Ho weve r, the
of su ch se rv ice s is
n o t cove red by these wa rranties exc ept in em er ­
genci es. If th e indep end ent service estab lish- m
ent find s a wa rrant abl e defect, yo u ma y de liver
t h e ve hicl e
10 an au thorized Vo lk swa gen d ealer
and have defec t co rrec te d fr ee of charge.
Vo lkswage n will not b e liabl e for ex pen ses,
w hi ch yo u ha ve incurred the ind ependent ser­
vice es tab lishm ent , except for emergency re ­
pairs. Sec "E mergency Repair s" for furth er
d etails.
-4
Parts not scheduled for inspection or replacements
Any part, which is not schedul ed for inspection
or rep lace ment at maint enance inter vals s peci ­
fi ed in
Vo lkswagen Mai ntenanc e booklet, is covere
d by
wa rrant y fo r the full warranty
p eriod. -4
Scheduled part inspection or replacement
A part schedu led only for inspection in accor­
dance Volk swagen 's instruction s or re­
quir ed sc hedul ed maint enan ce is cover ed for
durati on of thes e warranties.
Damage to non-warranty parts
If fai lur e ofa warra nted part causes damag e to a
part no t co ver ed by warranty, the non-war­
ranted part will a lso be r eplac ed free of ch arge.
-4
18 Federal Emi ssions Warranties
A part install ed in accordance with Volk­
swag en's instru ctions or re quir ed sc hed uled
m aint enan ce is warranted until
sched­
ul ed re placement interv al or for the duration of
th es e warr ant ies .
-4

Booklet 1.2 USA Warranty
California Emissions Warranties
California law requires us to provide you with the
following Emissions Warranty Statement :
CALIFORNIA EMISSION CONTROL WARRANTY
STATEMENT
Your warranty righ ts and obligations
T he Ca lifornia Air Resources Boar d is pleased exp lain the emi ssion control syste m wa rranty on
yo ur mode l year 2006 vehicle. In Califo rnia, n ew
motor vehicles
be de signed, and
eq uipp ed m ee t th e State 's string enr smo g sta ndards. Volkswagen must warran t the
e mi ssion control sys tem on your vehicle for th e
periods of time listed below prov ided th ere ha s
been no abuse, neglect or improp er m aint e­
nan ce of you r v eh icl e.
Your emi ssio n co ntr ol system may includ e part s
s u ch as t he carburet or or fuel-in jection system,
th e ignition syste m , catalytic converter, and en­
g in e compute r. Also includ ed ma y be hoses,
co nn ector s and Olher emission-re lated as­
se mbli es.
Where a warrantabl e condition
Volk­
swage n will r epair yo ur vehicl e at no cost to yo u
includin g di ag nosi s, p arts and labor.
Manufacturer's warranty coverage:
For 3 years or 50, 000 mile s, whichev er occ urs
first .
If your ve hicle fails an Inspec tion and Ma inte­
n ance Tes t, all ne cessary rep air s and adju st­
m ents w ill be mad e by Vo lkswage n to ensure
that your ve hicl e passe s th e in spection. This is
yo ur Emiss ion Comrol Syste m PERFORMA NCE
WARRAN TY.
I f any em ission-re lated part on yo ur vehicl e is
defective, the part wi ll be repair ed or rep lace d by
Vo lkswagen. This is yo ur short- term Emission
Co ntro l Sys te m DEFECTS WAHRANTY.
20 Californ ia Emi ssions Warranties
For 7 yea rs or 70, 000 mil es, wh ic h ever occurs
first
If an em iss ion-r ela te d part liste d in this war­
ranty booklet sp ec ially noted wi th coverage for 7
years or 70,000 mil es is d efec tive, the part will b e
repaired or re pla ced by Volkswagen. This is yo ur
l ong -term Emiss io n
Sys te m DE FECTS
WA RRANTY .
15 years or 150 ,000 mil es, whichever occurs
Some Volkswagen models ma y be speci ally
eq uipped m ee t Ca liforni a Partia l Zero E mis­
s io n Veh icle (P -ZEV J re qui rements, as id entifi ed
o n th e Ve hicle Emissio n
Inform ation
L abe l loc ated on the hood . For these ve hicles, if
your Volkswage n fail s an Inspec tion and Ma in­
t e nance T est,
if any emission-related pan is
found to be defect ive, the part will be re p aire d or
repla ced b y Vo lkswage n for 15 y ears or 150,000
mi les, whi ch eve r occ urs
from th e time of
d eliver y of the veh icle the or ig ina l re tail pur­
c ha ser o r or igin al le ssee. This re prese ms yo ur
Emi ssion Contro l Sys te m PERFORMA NCE WAR­
and WARRANTY .
Own er's w arrant y respons ibilities:
As the veh icl e owner, you are resp onsible fo r th e
per form anc e of the requi re d ma int enan ce liste d
in your owner's Maintenanc e boo klet. Volk­
swage n re commend s th at you re ta in all rece ipts
co verin g maintenanc e on your vehicle, but Volk­
swage n can not deny warranty solely fo r the l ack
of rece ipt s or for your failur e to ensur e th e per -
formanc e of all sc hedul ed

Booklet 1.2 USA War ranty
California Emissions Control System Defect
Warranties
For 3 years
I 50,000 miles
General
Vo lkswagen of America, Inc. (Vo lk sw agen ), wa r­
r a nt s to the o rig in al re ta il pur ch aser o r o rig in al
l essee
a n y su bsequent p urc hase r or lessee
th at every mod el year 200 6 Vo lkswage n ve hicle
imp ort ed by Vo lkswagen a nd cert ifie d for sale
a n d regi stered i n Cal iforn ia:
• was desig ned, bu ilt and equip ped so as to
confo rm with a ll app licable require me nts of th e
California Air Resources Boa rd (CA RB) an d
• is free from defe cts in mate ria l a nd work­
man ship whic h cause the veh icle to fail to con­
for m wit h
requi reme nts, in clud ing any
defect which would cause the vehicle's on­
board ma lfunct ion i ndicator to illum inat e, for 3
yea rs or 50,000 miles. wh ic h eve r occ urs firs t.
warranted is any part installed on a motor
ve hicl e or moto r ve hicl e eng ine by the ve hicle or engine
manufactur er, or in sta lled in a warranty
re pair, whi ch
any regu la ted emi ssio n
from a mo to r ve hicle or eng ine w hi ch is s ubjec t
to Ca liforn ia e missio n sta nda rd s.
Th e ob liga tio n of Vo lkswage n unde r thi s
is limited , how ever, to the follow ing: If
w ith in t his per iod d efec t in ma ter ia l o r wo rk­
ma nship causes the vehicle to fai l to co nform
w ith California regu lations and the ve hicle is
bro ught to the worksho p of any au thorize d Volk­
swage n deal er in the Un it e d State s. in clud ing its
te rr ito rie s, and Canada th e dealer will make re­
pair s
may b e required b y these regula tions
free of charge.
Th ese coverage's may a lso he included in the
V olk swage n
years I 50 .000 mile s Limited New
Ve hicl e
For 7 years I 70 ,000 Miles Covering Certain Emission System Part s
The fo llow ing emi ssio ns co ntrol system m arked wit h "yes" are covered for 7 years or
7 0 ,000 m iles, which eve r oc cur s first:
J e tt a, Passa t
2. 0T FSI
Ca msh aft ad juste r u n it
no
C am sh aft adju ste r co n-
no
tr ol h o usin g
F u el tank
yes
Turb ocharge r
yes
Int ake man ifo ld
11 0
Engin e co ntrol yes
Exhau st manifo ld
yes G
olf, J e tt a, New
Be etle 2 .5L
no
11 0
yes
n o
110
yes
110
22 California Emi ssion s Warranties
To uareg VR 6
Toua reg 4 .2 L
yes yes
110 yes
yes yes
n o
11 0
yes
yes
yes yes
yes no

Booklet 1.2 USA Warranty
Jetta, Passal Go
lf, Je tta , New
TouaregVR 6
Touareg 4.2L
2. 0T FS I Beetl
e2.5L
Ca ta ly ti c
yes yes
yes yes
Tran smiss ion control
yes Uetta only)
modu le no
110 no
Ma lfun ction indic ator
l amp (MIL) (cove red
only when equipped
yes yes yes yes
with Driv er Informa ·
tion Displa yJ•l
Passenger com part -
no no yes yes
m ent
h eate r
T hrott le va lve c ontro l
unit no
110 n
o yes
Also cove red by the Federa l Em iss ion s Wa rranty for
Cal ifo rn ia In spe ctio n an d Maintena nce Pro ­
gra m wit hin 3 ye ars or 50, 000 m iles, whic h ev er
occ urs first, a ny au thori zed Vo lksw agen dealer
in the Unit ed States, incl uding its ter ritories, and
Ca nada w ill per form fr ee of charg e any re pair s
n ecessary for the vehicle to pass th e smo g tes t.
Afte r th e 3 year
I 50,000 mil es perfo rm an ce wa r­ha s exp ir e d , an 1/M 1es t fa ilur e du e to a de ­
fect in a pa rt whi ch is warra nted for 7 yea rs I 7 0 ,000 miles , w hich eve r occurs fir st, is cove re d.
T hese repa irs include dia gn os is, rep lace ment ,
r e pa ir, an d adju stm ent s. For
15 year s or 15 0 ,000 m iles , w hic h eve r occ urs
fir st
So me Volkswagen mode ls m ay be sp ecia lly
e quipp ed
to mee t Californi a Partial Zero E mis­
s ion Vehicle (P -ZEV) require men ts, as ide ntifi ed
on the Vehicl e Em iss io n Co ntrol Informati on
Labe l locat ed on the hood . Fo r th ese ve hicle s, if
yo ur Volk swa gen fails an 1/M test, OR if an y
emissio n-re la te d part i s found
to be d efe cti ve,
t h e part will be rep aired or re p laced by Vol k­
s wage n for 15 yea rs or 150,000 miles, which ever
occu rs fir st, fr om the tim e of delivery o f the ve ­
hi cle to th e origi nal retail purc h aser or ori gin al
l essee. Thi s repr esents yo ur Em iss io n Co ntrol
Sys te m PE RF OHMANCE
and DE­WA RRANTY .
California Em iss ions Warra nties 23