Page 491 of 592
When trouble arises5
491
5-1. Essential informationEmergency flashers ......... 492
If your vehicle needs to be towed ........................ 493
If you think something is wrong ......................... 499
Event data recorder ......... 500 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 502
If a warning message is displayed........................ 511
If you have a flat tire......... 512
If the hybrid system will not start .......................... 524
If the shift lever cannot be shifted from P................. 526
If you lose your keys ........ 527
If the electronic key does not operate properly
........ 528
If the 12-volt battery is discharged ..................... 530
If your vehicle overheats ....................... 534
If the vehicle becomes stuck .............................. 538
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514 5-2. Steps to take in an emergency
Taking out the spare tireOpen the center deck board and
remove the cover.
Remove the cover.
If it is difficult to remove the
cover, you can use the key.
Attach the adapter socket (for
removing a spare tire) on the
spare tire clamp bolt.
STEP1
STEP2
STEP3
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524
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( P. 182)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( P. 528)
● There may be a malfunction in the immobilizer system.
( P. 126)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( P. 525)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
●The 12-volt battery may be discharged. ( P. 530)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
Page 527 of 592
5
When trouble arises
527
5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer. Bring the key
and the key number stamped on the key number plate.
Page 528 of 592

528
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (P. 42)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “POWER” switch modes and starting the hybrid system
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (P. 49) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
hybrid system can be started by following the procedure below.
STEP1
STEP2
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5
When trouble arises
529
5-2. Steps to take in an emergency
To change “POWER” switch modes: Within 5 seconds of the
buzzer sounding, release the
brake pedal and press the
“POWER” switch. Modes can be changed each time the
switch is pressed. ( P. 183)
To start the hybrid system: Pr ess the “POWER” switch within
5 seconds after the buzzer sounds, keeping the brake pedal
depressed.
In the event that the hybrid system still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(P. 465)
STEP3
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569
6
Vehicle specifications
6-2. Customization
Customizable features
ItemFunctionDefault settingCustomizedsetting
Door lock
(
P. 7 4 ) Speed-detecting auto-
matic door lock function
OFF ON
Opening driver's door
unlocks all doors OFF ON
Shifting gears to P
unlocks all doors ON OFF
Shifting gears to posi-
tion other than P locks
all doors ON OFF
Unlocking using a key Driver's door
unlocked in one step, all doors
unlocked in two steps All doors
unlocked in one step
Smart key
system
(
P. 4 4 ) Smart key system ON OFF
Operation signal
(Emergency flashers)
ON OFF
Your vehicle includes a variety of
electronic features that can be
personalized to your preferen ces. Programming these preferences
requires specialized equipment and may be performed by your
Toyota dealer.
Some function settings are changed simultaneously with other functions
being customized. Contact your Toyota dealer.
Page 579 of 592

579
Alphabetical index
Alphabetical index
A/C .................... 256, 262, 271, 274
ABS........................................... 222
Air conditioning filter .............. 462
Air conditioning systemAir conditioning filter ............. 462
Front automatic air conditioning system ........... 262
Front manual air conditioning system ........... 256
Rear automatic air
conditioning system ........... 274
Rear manual air conditioning system ........... 271
Airbags Airbag operating conditions ........................... 139
Airbag precautions for your child.................................... 143
Airbag warning light .............. 503
Curtain shield airbag
operating conditions ........... 139
Curtain shield airbag
precautions ........................ 143
Front passenger occupant classification system .......... 148
General airbag precautions ........................ 143
Locations of airbags ............. 136
Modification and disposal
of airbags ........................... 147
Proper driving
posture ....................... 134, 143
Side airbag operating conditions ........................... 139
Side airbag precautions........ 143
SRS airbags ......................... 136
Alarm ........................................ 130
Antenna .................................... 287
Anti-lock brake system ........... 222
Armrest .................................... 395
Audio input .............................. 307 Audio system
Antenna .................................287
Audio input ............................307
Audio visual input ..................331
AUX adapter..........................307
A/V input adapter ..................331
CD player/changer ................290
DVD player ............................318
MP3/WMA disc......................297
Optimal use ...........................304
Portable music player............307
Radio .....................................284
Rear seat entertainment system ................................311
Steering wheel audio switch ..................................309
Type ......................................281
Audio visual input ....................331
Automatic light control system ....................................207
AUX adapter .............................307
Auxiliary box ........................... 383
A/V input adapter .....................331
Back-up lights Replacing light bulbs .............479
Wattage .................................553
Back door Back door ................................78
Wireless remote control ..........65
Smart key system... .................44
Battery Checking ...............................444
Hybrid battery (traction battery)....................33
If the vehicle has a discharged 12-volt
battery .................................530
Preparing and checking before winter .......................238
Bluetooth
®................................344
Bottle holder .............................382
A
B