Page 312 of 476
312 4-3. Do-it-yourself maintenance
Set the jack attachment on the
floor jack with the “FOR-
WARD” facing towards the
front of the vehicle, and place
the jack.
Before raising the vehicle,
make sure that the floor jack is
positioned so that the jack
point fits securely inside the
groove on the jack attach-
ment. STEP 2
Front of vehicle
STEP 3
Page 371 of 476
When trouble arises5
371
5-1. Essential informationEmergency flashers ......... 372
If your vehicle needs to be towed ........................ 373
If you think something is wrong ......................... 378
Fuel pump shut off system ........................... 379
Event data recorder ......... 380 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 382
If you have a flat tire......... 393
If the engine will not start ................................ 404
If the shift lever cannot be shifted from P
(automatic
transmission) ................. 406
If you lose your keys ........ 407
If the electronic key does not operate properly
(vehicles with smart
key system).................... 408
If the battery is discharged ..................... 410
If your vehicle overheats ....................... 416
If the vehicle becomes stuck .............................. 419
Page 373 of 476
5
When trouble arises
373
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehic le's rear wheels and axles must be
in good condition. (P. 376)
If they are damaged, use a towing dolly or flat bed truck.
Page 374 of 476
374 5-1. Essential information
Emergency towingIf a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet. This should only be attempted on hard surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
1.8 L 4-cylinder (2ZR-FE) engine Towing eyelet
2.4 L 4-cylinder (2AZ-FE) engine Towing eyelet
Page 375 of 476
5
When trouble arises
375
5-1. Essential information
■
Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Turn the “ENGINE START STOP” switch or the engine switch to
ACC (engine off) or ON (engine running).
CAUTION
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP 1
STEP 2
STEP 3
Page 376 of 476
376 5-1. Essential information
Towing with a sling-type truck
Towing with a wheel-lift type truck from the frontRelease the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 377 of 476
5
When trouble arises
377
5-1. Essential information
Towing with a wheel-lift type truck from the rear
Automatic transmission: Use a
towing dolly under the front
wheels.
Manual transmission: We recom-
mend to use a towing dolly under
the front wheels.
When not using a towing dolly,
turn the engine switch to the
“ACC” position and shift the shift
lever to N.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious dama ge to the transmission
(automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle (manual transmission)
Do not tow the vehicle when the engine switch is in “LOCK” position or key
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
Page 400 of 476

400 5-2. Steps to take in an emergency
Firmly tighten each nut two or
three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
Stow the flat tire, tire jack and all tools.
STEP 4
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily only in an emergency.
●Make sure to check the tire pressure of the compact spare tire.
( P. 431)
■If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on the rear of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front tires.
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
■After completing the tire change (vehicles with the tire pressure
warning system)
The tire pressure warnin g system must be reset. ( P. 331)
■When using the compact spare tire
As the compact spare tire is not equipped with the tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
warned. Also, if you replace the compac t spare tire after the tire pressure
warning light comes on, the light remains on.
STEP 5
STEP 1
STEP 2
STEP 3