
Trailer towing
204
Setting the spring mechanism to the ready position (if required)
– Insert the key ⇒page 203, fig. 155 in the lock on the knob
and turn it towards the red marking.
– Pull out the knob in direction , hold and turn in direction
until the locking pin engages and the release pin moves
out visibly ⇒.
Inserting the ball joint
– With the spring mechanism in the ready position, insert the ball joint into the mounting fixture and push it upwards ⇒page 203,
fig. 156 in the direction indicated (arrow) ⇒. It should lock
into position automatically. You should now clearly hear it click
into place.
– Lock the ball joint by turning the key to the green marking.
– Remove the key.Cont ⇒page 204, “Fitting the ball joint (step 4)”.
WARNING
•If it is not possible to set the spring mechanism to the ready position as
described above, do not use the ball joint. Please contact a qualified work-
shop.•To avoid injury, keep your hands away from the knob or cover piece
when inserting the ball joint in the mounting fixture. Otherwise, you could
be injured.
Fitting the ball joint (step 4)
A1
AA
AB
A2
A3
Fig. 157 Removable
towing bracket: Safety
checkFig. 158 Rear bumper:
Pulling down the power
socket
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Trailer towing205
Safety First
Operating Instructions
Practical Tips
Technical Specifications
Safety check
– Check that the green marking ⇒page 204, fig. 157 on the
knob is inside the black zone marked on the ball joint.
– Check that the knob is directly against the ball joint, so that there is no gap between the knob and the ball joint -arrow-.
– Check that the ball joint is locked and the key is removed so that the knob cannot be pulled out ⇒.
– Check that the ball joint fits tightly in the mounting fixture (try moving it about to check).
To w i n g s o c k e t
– To plug in the electrical connection for the trailer, pull down the socket below the bumper ⇒page 204, fig. 158 .If the safety check is not satisfactory, the ball joint must be fitted again prop-
erly.
WARNING
To avoid accidents, the ball joint must meet all the safety requirements
listed in the safety check. The towing bracket must not be used if any one
of these requirements is not met. If this is the case, you should contact a
qualified workshop.
Removing the ball joint– Insert the key in the lock ⇒fig. 159 on the knob.
– Unlock the ball joint by turning the key to the red marking.
AA
Fig. 159 Removable
towing bracket: Removing
the ball jointFig. 160 Rear bumper:
fitting the cover piece
A1
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Trailer towing
206
– Take hold of the ball joint and pull out the knob in direction .
– Keep hold of the knob and turn it as far as it will go in direction
.
– Release the knob. The spring mechanism will remain in the ready position ⇒.
– Pull the ball joint down out of the mounting fixture ⇒page 205, fig. 160. The cover piece will cover the mounting
fixture automatically .
– Put away the ball joint attachment under the floor panel in the luggage compartment.
– Move the socket back up to its original position.
WARNING
•To avoid injury, keep your hands away from the locking pin and the
release pin when releasing the locking mechanism.•Make sure that the cover piece is properly engaged on the mounting
fixture on the vehicle. Otherwise the ball joint may fail to engage securely
if dirt accumulates in the mounting fixture.
AA
AB
A1
A2
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Vehicle maintenance and cleaning211
Safety First
Operating Instructions
Practical Tips
Technical Specifications
Caution
•Never remove dirt, mud or dust if the vehicle surface is dry. Never use a
dry cloth or sponge for cleaning purposes. This could scratch the paintwork
or glass on your vehicle.•Washing the vehicle in low temperatures: when washing the vehicle with
a hose, do not direct water into the lock cylinders or the gaps around the
doors, tailgate, or sunroof. Risk of freezing.For the sake of the environment
To protect environment, the vehicle should be washed only in specially
provided wash bays. This prevents toxic, oil-laden waste water entering the
sewerage system. In some places, washing vehicles outside wash bays is
prohibited.
Note
Do not wash the vehicle in direct sunlight.Washing the vehicle with a high pressure cleaner
Be particularly careful when using a high pressure cleaner!– Always observe the instructions for the high-pressure cleaner, particularly those concerning the pressure and the spraying
distance.
– Increase the spraying distance for soft materials and painted
bumpers.
– Do not use a high pressure cleaner to remove ice or snow from windows ⇒page 212. – Never use concentrated jet nozzles (“rotating jets”)
⇒.
– After washing, avoid sudden and sharp braking. Dry the brakes by braking several times ⇒page 192.
WARNING
•Never wash tyres with a concentrated jet (“rotating nozzle”). Even at
large spraying distances and short cleaning times, visible and invisible
damage can occur to the tyres. This may cause an accident.•Water, ice and salt on the brakes can reduce braking efficiency. Risk of
accident.Caution
•Do not use water hotter than 60°C. This could damage the vehicle.•To avoid damage to the vehicle, keep a sufficient distance from sensitive
materials such as flexible hoses, plastic, soundproofing material, etc. This is
also important for bumpers painted in the colour of the bodywork. The closer
the nozzle is to the surface, the greater the wear on the material.Vehicle paint maintenance
Regular waxing protects the paintwork.You need to apply wax to your vehicle if water does not form small drops and
run off the paintwork when it is clean.
Good quality hard wax products are available at your Authorised Service
Centre.
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Vehicle maintenance and cleaning213
Safety First
Operating Instructions
Practical Tips
Technical Specifications
screen washer fluid prevents wiper blades from juddering, but wax deposits
are not removed.
Caution
•Never use warm or hot water to remove snow and ice from windows and
mirrors. This could cause the glass to crack!•The heating element for the rear window is located on the inner side of the
window. To prevent damage, do not put stickers on the heating elements
inside the window.Cleaning windscreen wiper bladesClean wiper blades are essent ial to provide clear vision.
1. Use a soft cloth to remove dust and dirt from the windscreen wiper blades.
2. Use window cleaner to clean the windscreen wiper blades. Use a sponge or a cloth to remove stubborn dirt.Rubber seals maintenance
If rubber seals are well looked after, they will not freeze so
quickly.1. Use a soft cloth to remove dust and dirt from the rubber seals.
2. Apply a specialist care product to the rubber seals.
The rubber strips on the doors, windows, bonnet and tailgate will remain
pliable and last longer if they are treated with a suitable care product (for
example silicone spray).
Caring for rubber seals will also prevent premature ageing and leaks. The
doors will be easier to open. If rubber seals are well looked after, they will not
freeze so quickly in winter.Door lock cylinders
The door lock cylinders can freeze up in winter.To de-ice the lock cylinders you should only use spray with lubricating and
anti-corrosive properties.Cleaning chrome parts1. Clean chrome parts with a damp cloth.
2. Polish chrome parts with a soft, dry cloth.If this does not provide satisfying results, use a specialist chrome cleaning
product . Chrome cleaning products will remove stains from the surface.
Caution
To prevent scratching chrome surfaces:•Never use an abrasive cleaning product on chrome.•Do not clean or polish chrome parts in a sandy or dusty environment.
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Checking and refilling levels
220Checking and refilling levelsRefuellingThe tank flap is released manually. The tank holds approxi-
mately 70 litres.The flap that covers the tank cap is unlocked and locked automati-
cally by the central locking.
Unscrewing the tank cap
– Press the right side of the flap to open it.
– Unscrew the fuel tank cap anti-clockwise.
– Hook the cap onto the support fitted to the open tank flap
⇒fig. 163 . Closing the tank cap
– Screw the tank cap clockwise into the filler opening until it you
hear it click into position.
– Close the tank flap.
The tank flap is at the rear of the vehicle on the right.
If the automatic filler nozzle is operated correctly, it will switch itself off as
soon as the tank is “full”. Never attempt to fill beyond this point, as this will
fill the expansion chamber. Fuel may leak out if ambient conditions are warm.
T he co rr ec t fu el g rad e fo r you r v eh icle is giv en on a sti cker o n th e i nsid e of the
fuel tank flap. Here you will find further information on fuel.
WARNING
•Fuel is highly flammable and can cause serious burns and other inju-
ries.
−Never smoke or use an open flame when filling the fuel tank of the
vehicle, or a spare fuel canister, with fuel. This is an explosion hazard.
− Follow legal requirements for the use of spare fuel canisters.
− For safety reasons we do not recommend carrying a spare fuel
canister in the vehicle. The canister could be damaged in an accident
and leak.•If, in exceptional circumstances, you have to carry a spare fuel canister,
please observe the following points:
−Never fill the spare fuel canister inside the vehicle or on it. An elec-
trostatic charge could build up during filling, causing the fuel fumes to
ignite. This could cause an explosion. Always place the canister on the
ground to fill it.
Fig. 163 Fuel tank flap
with tank cap attached
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Checking and refilling levels223
Safety First
Operating Instructions
Practical Tips
Technical Specifications
BonnetReleasing the bonnet
The bonnet is released from inside the vehicle.– To release the bonnet, pull the lever under the dash panel
⇒fig. 164 in the direction indicated (arrow).The bonnet springs out of its lock.
Opening the bonnetBefore opening the bonnet make sure that the windscreen wiper
arms are not lifted away from the glass. Otherwise the paint may be
damaged.
– Lift the bonnet slightly ⇒.
– Press the release catch under the bonnet upwards ⇒fig. 165 .
This will release the arrester hook under the bonnet.
– Open the bonnet.The bonnet is held in position by a gas-filled strut.
Fig. 164 Detail of foot-
well area on driver side:
lever for unlocking the
bonnet.
Fig. 165 Release catch
under the bonnet
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Checking and refilling levels225
Safety First
Operating Instructions
Practical Tips
Technical Specifications
Note
On right-hand drive vehicles some of the reservoirs mentioned below are
located on the other side of the engine compartment.Closing the bonnet– To close the bonnet, push it down until it overcomes the spring
pressure.
– Let the bonnet engage in the locking part. Do not force it ⇒ .
WARNING
•For safety reasons the bonnet must always be completely closed when
the vehicle is moving. After closing it always check that it is properly
secured. The bonnet must be flush with the adjacent body panels.•Should you notice that the bonnet is not safely secured when the
vehicle is moving, stop the vehicle immediately and close the bonnet.
Failure to do so could result in an accident.
Engine oilGeneral notesThe engine comes with a special, high quality, multi grade oil that can be
used in all seasons of the year except for those regions affected by extreme
cold. As the use of good quality oil is necessary for the correct operation and long
service life of the engine, when it becomes necessary to replenish or change
the oil, always use an oil that complies to the VW standards.
The specifications (VW standards) set out in the following page should
appear on the container of the service oil; when the container displays the
specific standards for petrol and diesel
engines together, it means that the
oil can be used for both types of engines.
We recommend that the oil change, indicated in the Maintenance
Programme, be performed by an Authorised Service Centre or a qualified
workshop.
The correct oil specifications for your engine are listed in ⇒page 226, “Oil
properties”.
Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service
programmed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil change
service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it must only
be used observing the following indications:
•Avoid mixing it with oil for fixed service intervals.•Only in exceptional circumstances, if the engine oil level is too low
⇒ page 226 and LongLife oil is not available, it is permitted to top up (once)
with oil for fixed service intervals (up to a maximum of 0.5 litres).
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