OnStar®
OnStar®uses several innovative technologies and live
advisors to provide a wide range of safety, security,
navigation, diagnostics, and calling services.
Automatic Crash Response
In a crash, built in sensors can automatically alert an
OnStar advisor who is immediately connected to
the vehicle to see if you need help.
How OnStar Service Works
Q
:This blue button connects you to a specially
trained OnStar advisor to verify your account information
and to answer questions.
]:Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
X:Push this button for hands-free, voice-activated
calling and to give voice commands for turn-by-turn
navigation.
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside Assistance,
Turn-by-Turn Navigation and Hands-Free Calling are
available on most vehicles. Not all OnStar services are
available on all vehicles. For more information see
the OnStar Owner’s Guide or visit www.onstar.com
(U.S.) or www.onstar.ca (Canada), contact OnStar at
1-888-4-ONSTAR (1-888-466-7827) or TTY
1-877-248-2080, or press
Qto speak with an OnStar
advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner’s Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area.
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Customer Assistance and Information...............8-2
Customer Satisfaction Procedure......................8-2
Online Owner Center......................................8-5
Customer Assistance for Text Telephone
(TTY) Users...............................................8-6
Customer Assistance Offices............................8-6
GM Mobility Reimbursement Program................8-6
Roadside Assistance Program..........................8-7
Scheduling Service Appointments.....................8-9
Courtesy Transportation Program......................8-9
Collision Damage Repair................................8-11Reporting Safety Defects................................8-14
Reporting Safety Defects to the
United States Government..........................8-14
Reporting Safety Defects to the
Canadian Government................................8-14
Reporting Safety Defects to Saturn..................8-15
Service Publications Ordering Information.........8-15
Vehicle Data Recording and Privacy................8-16
Event Data Recorders...................................8-17
Navigation System........................................8-17
Radio Frequency Identification (RFID)..............8-18
Radio Frequency Statement...........................8-18
Section 8 Customer Assistance Information
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR
data with the type of personally identifying data routinely
acquired during a crash investigation.To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
Saturn will not access this data or share it with others
except: with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of Saturn’s defense of
litigation through the discovery process; or, as required
by law. Data that Saturn collects or receives may
also be used for Saturn research needs or may be made
available to others for research purposes, where a
need is shown and the data is not tied to a specific
vehicle or vehicle owner.Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
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Manual Seats................................................... 2-3
Message
DIC Warnings and Messages........................4-41
Mirrors
Manual Rearview.........................................3-35
Outside Automatic Dimming Mirror.................3-36
Outside Power Mirrors..................................3-35
MP3 .............................................................4-62
Muting a Call.................................................4-77
My GM Canada (Canada) — www.gm.ca............. 8-5
N
Navigation System, Privacy..............................8-17
Net, Convenience...........................................3-37
New Vehicle Break-In......................................3-21
O
Odometer......................................................4-23
Trip ...........................................................4-23
Off-Road
Recovery....................................................5-11
Oil
Engine.......................................................6-15
Engine Oil Life System.................................6-18
Pressure Light.............................................4-33
Older Children, Restraints................................2-30
Online Owner Center........................................ 8-5Online Owner Center (U.S.) —
www.gmownercenter.com/saturn....................... 8-5
OnStar Steering Wheel Controls........................1-29
Operation Tips................................................4-21
Other Information............................................4-80
Other Rainy Weather Tips................................5-14
Outlet Adjustment............................................4-21
Outlets
Accessory Power.........................................4-15
Outside
Automatic Dimming Mirror.............................3-36
Power Mirrors.............................................3-35
Owner Checks and Services.............................. 7-8
Owner Publications.........................................8-15
Owners, Canadian............................................... ii
P
Paint, Damage...............................................6-80
Pairing..........................................................4-70
Parade Dimming.............................................4-13
Park
Headlamps Off in Park.................................4-11
Shifting Into................................................3-30
Shifting Out of............................................3-32
Parking
Brake........................................................3-29
Over Things That Burn.................................3-32
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Parking Brake and Automatic Transmission
P (Park) Mechanism Check............................. 7-9
Passenger Airbag Status Indicator.....................4-26
Passenger Safety Belt Reminder Light...............4-24
Passenger Sensing System..............................2-66
Passing.........................................................5-12
PASS-Key
®III+ Electronic Immobilizer...............3-19
PASS-Key®III+ Electronic Immobilizer Operation . 3-19
Perchlorate Materials Requirements, California...... 6-4
Personalization Menu Modes............................4-46
Phone
Bluetooth
®..................................................4-69
Playing a CD.................................................4-58
Playing a CD-R or CD-RW MP3.......................4-63
Playing an MP3 CD-R or CD-RW Disc...............4-59
Playing the Radio...........................................4-53
Power
Door Locks.................................................. 3-9
Electrical System.........................................6-83
Lift Seat....................................................... 2-9
Lumbar Controls........................................... 2-5
Retained Accessory (RAP)............................3-22
Seat ............................................................ 2-4
Windows....................................................3-15
Power Door Locks............................................ 1-6
Power Lumbar ................................................. 1-9
Power Reclining Seatbacks................................ 2-7
Power Reclining Seatbacks (If Equipped)............. 1-8
Power Seats (If Equipped)................................. 1-8
Pregnancy, Using Safety Belts..........................2-29Privacy..........................................................8-16
Navigation System.......................................8-17
Radio Frequency Identification (RFID).............8-18
Program
Courtesy Transportation.................................. 8-9
Programmable Automatic Door Locks.................3-10
Programming the Power Windows.....................3-15
Programming Transmitters to the Vehicle............. 3-5
Proposition 65 Warning, California....................... 6-4
Propriétaires Canadiens........................................ ii
Q
Questions and Answers About Safety Belts.........2-15
R
Radio Data System (RDS)...............................4-53
Radio Frequency
Identification (RFID).....................................8-18
Statement...................................................8-18
Radio Messages.............................................4-57
Radio(s)........................................................4-53
Radios
Reception...................................................4-82
Setting the Clock.........................................4-52
Theft-Deterrent............................................4-80
Reading Lamps..............................................4-13
Rear Door Security Locks................................3-11
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