2010 PONTIAC G5 ESP

As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system (TPMS)
that illuminates a low tire pressure telltale when one
or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires as
soon as possible, and inflate them to the proper
pressure. Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has
not reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction
exists.When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur for
a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning properly.
Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly.
See
Tire Pressure Monitor Operation on page 6-58
for additional information.
Federal Communications Commission
(FCC) and Industry and Science
Canada
See Radio Frequency Statement on page 8-18 for
information regarding Part 15 of the Federal
Communications Commission (FCC) Rules and
RSS-210/211 of Industry and Science Canada.
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Uniform Tire Quality Grading
Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA
Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use spare
tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the
norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and concrete.
A tire marked C may have poor traction
performance.
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Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to the
generation of heat and its ability to dissipate heat
when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law. It should be noted that
the temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned and
balanced carefully at the factory to give you the longest
tire life and best overall performance. Adjustments to
wheel alignment and tire balancing will not be necessary
on a regular basis. However, if you notice unusual tire
wear or your vehicle pulling to one side or the other, the
alignment might need to be checked. If you notice your
vehicle vibrating when driving on a smooth road, the tires
and wheels might need to be rebalanced. See your
dealer/retailer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts, and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer/retailer if any of these conditions exist.
Your dealer/retailer will know the kind of wheel
you need.
6-68

Tire Chains
{WARNING:
If your vehicle has P205/55R16 or P205/50R17
size tires, do not use tire chains. They can
damage your vehicle because there is not enough
clearance.
Tire chains used on a vehicle without the proper
amount of clearance can cause damage to the
brakes, suspension, or other vehicle parts. The
area damaged by the tire chains could cause you
to lose control of your vehicle and you or others
may be injured in a crash.
Use another type of traction device only if its
manufacturer recommends it for use on your
vehicle and tire size combination and road
conditions. Follow that manufacturer’s instructions.
To help avoid damage to your vehicle, drive
slowly, readjust, or remove the device if it is
contacting your vehicle, and do not spin your
vehicle’s wheels.
If you do find traction devices that will fit, install
them on the front tires.Notice:
If your vehicle has a tire size other than
P205/55R16 or P205/50R17, use tire chains only
where legal and only when you must. Use only SAE
Class S-type chains that are the proper size for
your tires. Install them on the front tires and tighten
them as tightly as possible with the ends securely
fastened. Drive slowly and follow the chain
manufacturer’s instructions. If you can hear the
chains contacting your vehicle, stop and retighten
them. If the contact continues, slow down until
it stops. Driving too fast or spinning the wheels with
chains on will damage your vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain the tires properly. See
Tires on page 6-48 . If air goes out of a tire, It is much
more likely to leak out slowly. But if you should ever
have a blowout, here are a few tips about what to expect
and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
6-70

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO:
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Pontiac Customer Assistance Center
at 1-800-762-2737. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting Pontiac, remember that your concern
will likely be resolved at a dealer’s facility. That is
why we suggest you follow Step One first.
8-2

Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Pontiac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notification.
Pontiac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service: Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
•Emergency Tow From a Public Road or Highway:
Tow to the nearest Pontiac dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in sand, mud, or snow.
•Flat Tire Change: Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•Battery Jump Start: Service is provided to jump
start a dead battery.
•Trip Interruption Benets and Assistance: If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
8-8

Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not provided
through this service.
•Lock-Out Service: Vehicle registration is required.
•Trip Routing Service: Detailed maps of North
America are provided when requested either with the
most direct route or the most scenic route. There is a
limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
•Trip Interruption Benets and Assistance: Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
8-9

In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reflect actual costs and
be supported by original receipts. See your dealer for
information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also be
responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
8-11