Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico
and U.S. Virgin Islands)—Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your
vehicle, such as hand controls or a wheelchair/
scooter lift. The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle's eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
General Motors of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details. TTY users
call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles, call
1‐800‐ROADSIDE
(762‐3743); (Text telephone (TTY): 1‐888‐889‐2438).
For Canadian purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.Your name, home address, and home telephone
number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate number of the
vehicle
8-6
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
.Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
.If there has been an injury, call emergency
services for help. Do not leave the scene of a
crash until all matters have been taken care of.
Move your vehicle only if its position puts you in
danger or you are instructed to move it by a police
officer.
.Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
.If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Programon
page 8‑6for more information.
.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before it
is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
.Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver's license number, vehicle license
plate, vehicle make, model and model year,
Vehicle Identification Number (VIN), insurance
company and policy number, and a general
description of the damage to the other vehicle.
.If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states/
provinces with “no fault”insurance laws, a report
may not be necessary. This is especially true if
there are no injuries and both vehicles are
driveable.
8-12
Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Clutch, Hydraulic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
Engine Temperature Gage . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . .8-9
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Information
Service Publications Ordering Information . . . . . . . . 8-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-11
Daytime Running Lamps Indicator Light . . . . . . . . . . . 4-33
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-4
Dome Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Ajar Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Central Door Unlocking System . . . . . . . . . . . . . . . . . . . 3-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Driver
Seat Height Adjuster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Driving At Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
i - 4
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . . 6-93
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Steering Wheel Controls, Audio . . . . . . . . . . . . . . . . . . . 4-51
Steering Wheel, Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Storage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Stuck in Sand, Mud, Ice, or Snow . . . . . . . . . . . . . . . . . 5-13
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Taillamps Turn Signal, Sidemarker, Stoplamps, andBack-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-47
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50
Aluminum Wheels, Cleaning . . . . . . . . . . . . . . . . . . . . . . 6-84
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-84
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-69
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-61
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-59
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-73
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-71
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-51
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-78
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-65
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-67
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-67
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-63
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