2010 PONTIAC G3 ESP

includes the Tire Identification Number (TIN), an
alphanumeric designator which can also identify
the tire manufacturer, production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight Rating. See
Loading the Vehicle
on page 5‑14.
GAWR FRT
:Gross Axle Weight Rating for the
front axle. See Loading the Vehicle
on page 5‑14.
GAWR RR
:Gross Axle Weight Rating for the
rear axle. See Loading the Vehicle
on page 5‑14.
Intended Outboard Sidewall
:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric unit for air
pressure.
Light Truck (LT‐Metric) Tire
:A tire used on light
duty trucks and some multipurpose passenger
vehicles.
Load Index
:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire. Maximum Inflation Pressure
:The maximum air
pressure to which a cold tire can be inflated. The
maximum air pressure is molded onto the
sidewall.
Maximum Load Rating
:The load rating for a
tire at the maximum permissible inflation pressure
for that tire.
Maximum Loaded Vehicle Weight
:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
Normal Occupant Weight
:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). See Loading the Vehicle
on
page 5‑14
.
Occupant Distribution
:Designated seating
positions.
Outward Facing Sidewall
:The side of an
asymmetrical tire that has a particular side that
faces outward when mounted on a vehicle. The
side of the tire that contains a whitewall, bears
white lettering, or bears manufacturer, brand, and/
or model name molding that is higher or deeper
than the same moldings on the other sidewall of
the tire.
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Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver's responsibility to
maintain correct tire pressure, even if under‐inflation
has not reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start‐ups as long as the malfunction
exists.
When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur
for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning properly.
Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly.
SeeTire Pressure Monitor Operation
on page 6‑59for
additional information.
Federal Communications Commission
(FCC) and Industry and Science Canada
See Radio Frequency Statementon page 8‑17for
information regarding Part 15 of the Federal
Communications Commission (FCC) Rules and
RSS-210/211 of Industry and Science Canada.
Tire Pressure Monitor Operation
This vehicle may have a Tire Pressure Monitor System
(TPMS). The TPMS is designed to warn the driver when
a low tire pressure condition exists. If your vehicle has
this feature, the TPMS sensors are mounted onto each
tire and wheel assembly, excluding the spare tire and
wheel assembly. The TPMS sensors monitor the air
pressure in your vehicle's tires and transmit tire
pressure readings to a receiver located in the vehicle.
When a low tire pressure
condition is detected, the
TPMS illuminates the low
tire pressure warning light
on the instrument panel
cluster.
The low tire pressure warning light comes on at each
ignition cycle until the tires are inflated to the correct
inflation pressure.
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Different Size Tires and Wheels
If you add wheels or tires that are a different size than
your original equipment wheels and tires, this may
affect the way your vehicle performs, including its
braking, ride and handling characteristics, stability, and
resistance to rollover . Additionally, if your vehicle has
electronic systems such as, antilock brakes, traction
control, and electronic stability control, the performance
of these systems can be affected.
{WARNING:
If you add different sized wheels, your vehicle
may not provide an acceptable level of
performance and safety if tires not recommended
for those wheels are selected. You may increase
the chance that you will crash and suffer serious
injury. Only use GM specific wheel and tire
systems developed for your vehicle, and have
them properly installed by a GM certified
technician.
See Buying New Tires
on page 6‑63andAccessories
and Modificationson page 6‑3for additional
information.
Uniform Tire Quality Grading
Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum selection width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the Unites States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use spare
tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements.
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Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
government test course. For example, a tire
graded 150 would wear one and a half (1½) times
as well on the government course as a tire graded
100. The relative performance of tires depends
upon the actual conditions of their use, however,
and may depart significantly from the norm due to
variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction—AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire's
ability to stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and concrete.
A tire marked C may have poor traction
performance.
Temperature —A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate heat
when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained
high temperature can cause the material of the
tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test
wheel than the minimum required by law. It should
be noted that the temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and possible
tire failure.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle's tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.{WARNING:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without the
appropriate safety equipment and training. If a
jack is provided with the vehicle, it is designed
only for changing a flat tire. If it is used for
anything else, you or others could be badly
injured or killed if the vehicle slips off the jack. If a
jack is provided with the vehicle, only use it for
changing a flat tire.
If a tire goes flat, the next part shows how to use the
jacking equipment to change a flat tire safely.
6-69

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE :Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, in the U.S., call the Pontiac Customer Assistance
Center at 1-800-762-2737. In Canada, call General
Motors of Canada Customer Communication Centre at
1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Pontiac, remember that your concern
will likely be resolved at a dealer's facility. That is why
we suggest you follow Step One first.
STEP THREE —U.S. Owners : Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to
this informal dispute resolution program prior to filing
a court action, use of the program is free of charge
and your case will generally be heard within 40 days.
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.Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Pontiac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at any
time without notification.
Pontiac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest Pontiac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in sand, mud, or snow.
.Flat Tire Change: Service is provided to change
a flat tire with the spare tire. The spare tire,
if equipped, must be in good condition and
properly inflated. It is the owner's responsibility for
the repair or replacement of the tire if it is not
covered by the warranty.
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.Battery Jump Start:Service is provided to jump
start a dead battery.
.Trip Interruption Benefits and Assistance: If
your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
There is a limit of six requests per year. Additional
travel information is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and Assistance: Must
be over 250 km from where your trip was started to
qualify. General Motors of Canada Limited requires
pre-authorization, original detailed receipts, and a
copy of the repair orders. Once authorization has
been received, the Roadside Assistance advisor
will help you make arrangements and explain how
to receive payment.
.Alternative Service: If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
8-8