2010 NISSAN MURANO heater

Black plate (252,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
TROUBLESHOOTING GUIDEThe system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.SymptomSolution
System fails to interpret the command
correctly. 1. Ensure that the command is valid. (See “NISSAN VOICE RECOGNITION SYSTEM (models with navigation system)” later in
this section; page 4-99.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too noisy to
use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See “PHONEBOOK REGISTRATION” earlier in this
section.)
2. Replace one of the names being confused with a new name.4-84
Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (253,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
WARNING
.Use a phone after stopping your
vehicle in a safe location. If you
have to use a phone while driving,
exercise extreme caution at all
times so full attention may be given
to vehicle operation.
. If you find yourself unable to devote
full attention to vehicle operation
while talking on the phone, pull off
the road to a safe location and stop
your vehicle before doing so.
CAUTION
To avoid draining the vehicle battery,
use a phone after starting the engine.
Your NISSAN is equipped with Bluetooth
®
Hands-Free Phone System. If you are an owner
of a compatible Bluetooth
®enabled cellular
phone, you can set up the wireless connection
between your cellular phone and the in-vehicle
phone module. With Bluetooth®wireless tech-
nology, you can make or receive a telephone call
with your cellular phone in your pocket.
Once your cellular phone is paired to the in-
vehicle phone module, no phone connecting procedure is required anymore. Your phone is
automatically connected with the in-vehicle
phonemodulewhentheignitionswitchis
pushed to the ON position with the registered
cellular phone turned on and carried in the
vehicle.
You can register up to 5 different Bluetooth
®
cellular phones in the in-vehicle phone module.
However, you can talk on only one cellular phone
at a time.
The NISSAN Voice Recognition system sup-
ports the phone commands, so dialing a phone
number using your voice is possible.
Before using the Bluetooth
®Hands-Free Phone
System, refer to the following notes.
. Set up the wireless connection between a
compatible cellular phone and the in-vehicle
phone module before using the Bluetooth
®
Hands-Free Phone System.
. Some Bluetooth
®enabled cellular phones
may not be recognized by the in-vehicle
phone module. Please visit
www.nissanusa.com/bluetooth for a recom-
mended phone list.
. You will not be able to use a hands-free
phone under the following conditions:
— Your vehicle is outside of the telephone service area. — Your vehicle is in an area where it is
difficult to receive radio waves; such as in
a tunnel, in an underground parking
garage, behind a tall building or in a
mountainous area.
— Your cellular phone is locked in order not to be dialed.
. When the radio wave condition is not ideal
or ambient sound is too loud, it may be
difficult to hear the other person’s voice
during a call.
. Immediately after the ignition switch is
pushed to the ON position, it may be
impossible to receive a call for a short
period of time.
. Do not place the cellular phone in an area
surrounded by metal or far away from the in-
vehicle phone module to prevent tone quality
degradation and wireless connection dis-
ruption.
. While a cellular phone is connected through
the Bluetooth
®wireless connection, the
battery power of the cellular phone may
discharge quicker than usual.
. If the Bluetooth®Hands-Free Phone System
seems to be malfunctioning, please visit
www.nissanusa.com/bluetooth for trouble-
shooting help.
BLUETOOTH
®HANDS-FREE PHONE
SYSTEM WITHOUT NAVIGATION
SYSTEM (if so equipped)
Monitor, heater, air conditioner, audio, phone and voice recognition systems
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Black plate (254,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
.Some cellular phones or other devices may
cause interference or a buzzing noise to
come from the audio system speakers.
Storing the device in a different location
may reduce or eliminate the noise.
. Refer to the cellular phone Owner’s Manual
regarding the telephone pairing procedure
specific to your phone, battery charging,
cellular phone antenna, etc.
. The antenna display on the monitor will not
coincide with the antenna display of some
cellular phones.
. Keep the interior of the vehicle as quiet as
possible to hear the caller’s voice clearly as
well as to minimize its echoes.
. If reception between callers is unclear,
adjusting the incoming or outgoing call
volume may improve the clarity.REGULATORY INFORMATION
FCC Regulatory information— CAUTION: To maintain compliance with
FCC’s RF exposure guidelines, use only
the supplied antenna. Unauthorized antenna,
modification, or attachments could damage
the transmitter and may violate FCC regula-
tions.
— Operation is subject to the following two conditions: 1) this device may not cause interference and
2) this device must accept any interference,
including interference that may cause un-
desired operation of the device
IC Regulatory information— Operation is subject to the following twoconditions: (1) this device may not cause
interference, and (2) this device must accept
any interference, including interference that
may cause undesired operation of the
device.
— This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Bluetooth trademark:
BLUETOOTH
®is a trademark
owned by Bluetooth SIG, Inc.,
U.S.A.
INITIALIZATIONWhen the ignition switch is pushed to the ON
position, NISSAN Voice Recognition is initia-
lized, which takes a few seconds. If thebutton is pushed before the initialization com-
pletes, the system will announce “Hands-free
phone system not ready” and will not react to
voice commands.
OPERATING TIPSTo get the best performance out of the NISSAN
Voice Recognition system, observe the follow-
ing:
. Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
. Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
. Start speaking a command within 5 seconds
after the tone sounds.
. Speak in a natural voice without pausing
between words.GIVING VOICE COMMANDSTo operate NISSAN Voice Recognition, push
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
Thecommandgivenispickedupbythe
microphone, and voice feedback is given when
the command is accepted.
. If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
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Monitor, heater, air conditioner, audio, phone and voice recognition systems

Black plate (255,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
.If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Repeat the command in
a clear voice.
. If you want to go back to the previous
command, you can say “Go back” or
“Correction” any time the system is waiting
for a response.
. You can cancel a command when the
system is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the voice recognition
(VR) session. You can also push the
button on the steering wheel at any time.
Whenever the VR session is canceled, a
double beep is played to indicate you have
exited the system.
. If you want to adjust the volume of the voice
feedback, push the volume control switches
(+ or ) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
NOTE:
The voice command “Help” is available at
any time. Please say “Help” to obtain the
information about how to use the NISSAN
Voice Recognition system.
How to say numbersNISSAN Voice Recognition requires a certain
way to speak numbers in voice commands.
Refer to the rules and examples below.
. Either “zero” or “oh” can be used for “0”.
Example: 1-800-662-6200
—“One eight oh oh six six two six two oh
oh”, or
—“One eight zero zero six six two six two oh oh”
. Words can be used for the first 4 digits
places only.
Example: 1-800-662-6200
—“One eight hundred six six two six two oh
oh”,
—NOT “One eight hundred six six two sixty two hundred, and
—NOT “One eight oh oh six six two sixty two hundred.
. Numbers can be spoken in small groups.
The system will prompt you to continuing
entering digits, if desired.
Example: 1-800-662-6200
—“One eight zero zero” The system repeats the numbers and
prompts you to enter more.
—“six six two”
The system repeats the numbers and
prompts you to enter more.
—“six two zero zero”
. You can say “Star” for * and “Pound” for # at
anytime in any position of the phone number.
(Available only when using the “Call Inter-
national” command.)
Example: 1-555-1212 *123
—“One five five five one two one two star
one two three”
NOTE:
For best results, say phone numbers as
single digits.
Monitor, heater, air conditioner, audio, phone and voice recognition systems
4-87

Black plate (256,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
SAA1858
CONTROL BUTTONSThe control buttons for the Bluetooth
®Hands-
Free Phone System are located on the steering
wheel.
TALK/PHONE SEND
Push the
button to initiate a VR session
or answer an incoming call.
You can also use the
button to skip
through system feedback and to enter
commands during a call. (See “LIST OF
VOICE COMMANDS” later in this section
and “DURING A CALL” earlier in this section
for more information.)
PHONE END
Push the
button to cancel a VR session
or end a call.
GETTING STARTEDThe following procedures will help you get
started using the Bluetooth
®Hands-Free Phone
System with NISSAN Voice Recognition. For
additional command options, see “LIST OF
VOICE COMMANDS” later in this section.
CHOOSING A LANGUAGEYou can interact with the Bluetooth
®Hands-Free
Phone System using English, Spanish or French.
See “HOW TO USE SETTING BUTTON” earlier
in this section to change the language.
PAIRING PROCEDURE
1. Push the
button on the steering wheel.
The system announces the available com-
mands.
2. Say: “Setup”*A
. The system acknowl-
edges the command and announces the
next set of available commands.
3. Say: “Pair phone”*B. The system acknowl-
edges the command and announces the
next set of available commands.
4. Say: “New phone”*C. The system ac-
knowledges the command and asks you to
initiate pairing from the phone handset
*D
.
When you are asked to enter a Pass Key for
pairing your Bluetooth
®cellular phone,
operate it to enter the code “1234”.
The code is always “1234” regardless of the
number of phones paired.
The pairing procedure of the cellular phone
varies according to each cellular phone. See
the cellular phone Owner’s Manual for
details. You can also visit
www.nissanusa.com/bluetooth for instruc-
tions on pairing NISSAN recommended
cellular phones.
5. The system asks you to say a name for the phone
*E.
If the name is too long or too short, the
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Black plate (257,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
system tells you, then prompts you for a
name again.
Also, if more than one phone is paired and
the name sounds too much like a name
already used, the system tells you, then
prompts you for a name again.
6. The system asks you to assign a priority level*F. The priority level determines which
phone is active when more than one paired
Bluetooth
®phone is in the vehicle. Follow
the instructions provided by the system or
see “SETUP” later in this section for more
information on changing priorities.
7. The system will ask if you would like to select a custom ringtone
*G
. Follow the
instructions provided by the system or see
“SETUP” later in this section for more
information on selecting ringtones.
MAKING A CALL BY ENTERING A
PHONE NUMBER1. Push the
button on steering wheel. A
tone will sound. 2. Say: “Call”
*A
. The system acknowledges
the command and announces the next set of
available commands.
Say: “Call International”
*B
to dial more
than 10 digits using any special characters.
3. Say the number you wish to call, starting with the area code in the single digit format
*C. For better recognition results, it is
recommended to say the numbers in small
groups like, the 3-digits area code, the next
3 digits, then the last 4 digits. For example,
555-121-3354 can be said as “five five five”
(1st group) , “one two one” (2nd group) and
“three three five four” (3rd group) . (See
“How to say numbers” earlier in this section
for more information.)
4. When you have finished speaking the phone number, the system repeats it back and
announces the available commands.
5. Say: “Dial”
*D
. The system acknowledges
the command and makes the call.
For additional command options, see “LIST OF
VOICE COMMANDS” later in this section.
RECEIVING A CALLWhen you hear the ringtone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ringtone, press the
button on
the steering wheel to reject the call.
For additional command options, see “LIST OF
VOICE COMMANDS” later in this section.
Monitor, heater, air conditioner, audio, phone and voice recognition systems
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Black plate (258,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
SAA1926
LIST OF VOICE COMMANDSWhen you push and release the
button on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the
commands in each sub-menu.
Remember to wait for the tone before
speaking.
You can say “Help” to hear the list of commands
currently available any time the system is waiting
for a response.
If you want to end an action without completing
it, you can say “Cancel” or “Quit” at any time
while the system is waiting for a response. The system will end the VR session. Whenever the
VR session is canceled, a double beep is played
to indicate you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” anytime
the system is waiting for a response.
When you get used to the menus in the system,
you can talk ahead by saying more than one
command at a time. For example, say, “Call five
five five one two one two” or “Memo pad
record.”
Also, when you get used to the system
responses, you can skip ahead to the tone by
pressing the
button on the steering wheel.
However, if you press the
button when the
system is waiting for a response from you it will
end the VR session.
SAA1927
CALL (speak name)
If you have stored entries in the Phone Book, you
can dial a number associated with a name and
location.
See “PHONE BOOK” later in this section to
learn how to store entries.
When prompted by the system, say the name of
the phone book entry (voicetag) you wish to call.
The system acknowledges the name.
If there are multiple locations associated with
the name, the system asks you to choose the
location.
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Black plate (259,1)
Model "Z51-D" EDITED: 2009/ 8/ 3
Onceyouhaveconfirmedthenameand
location, the system begins the call.
(speak digits)
When prompted by the system, say the number
you wish to call. (See “How to say numbers”
earlier in this section and “MAKING A CALL BY
ENTERING A PHONE NUMBER” earlier in this
section for more details.)
“Redial”
Use the Redial command to call the last number
that was dialed within the vehicle.
NOTE:
The system will not redial the last number
dialed by the handset keypad.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the VR session.
“Callback”
Use the Call Back command to dial the number
of the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing. If a call
back number does not exist, the system
announces, “There is no number to call back”and ends the VR session.
International
For dialing more than 10 digits or any special
characters, please say “Call International”.
When the system acknowledges the command,
the system will prompt you to speak the number.
During a call
During a call there are several command options
available. Press the
button on the steering
wheel to mute the receiving voice and enter
commands.
. “Help” — The system announces the avail-
able commands.
. “Go back/Correction” — The system an-
nounces “Go back,” ends the VR session
and returns to the call.
. “Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
. “Send/Enter/Call/Dial” — Use the Send
command to enter numbers during a call.
For example, if you were directed to dial an
extension by an automated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the numbers. The system then ends the VR
session and returns to the call.
. “Transfer Call” — Use the Transfer Call
command to transfer the call from the
Bluetooth
®Hands-Free Phone System to
the cellular phone when privacy is desired.
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
You can also issue the Transfer Call
command again to return to a hands-free
call through the vehicle.
. “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If the other party ends the call or the
cellular phone network connection is lost
while the Mute feature is on, the Mute
feature may need to be reset to “off.”
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