Customer Assistance 260
Reporting safety defects (U.S. only) 266
Reporting safety defects (Canada only) 266
Cleaning 267
Maintenance and Specifications 274
Engine compartment 276
Engine oil 278
Battery 280
Engine Coolant and Motor/Electronics Coolant 283
Fuel information 288
Air filter(s) 300
Part numbers 300
Maintenance product specifications and capacities 301
Engine data 303
Accessories 306
Scheduled Maintenance Guide 308
Normal scheduled maintenance and log 312
Special operating conditions and log 318
Ford Extended Service Plan 321
Index 324
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including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2008 Ford Motor Company
Table of Contents
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Question Answer
What is the engine oil
change service interval?The engine oil should be changed every
10,000 miles (16,000 km) under normal
operating conditions. See theScheduled
Maintenance Guidechapter.
Can I put E10 or E85 in
my vehicle, and how will
it affect my fuel
economy?Your hybrid vehicle can use E10 (10%
ethanol, 90% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
How long will my high
voltage battery last? Does
it need maintenance?The high voltage battery system is designed
to last the life of the vehicle and requires
no maintenance.
Can you charge the
battery with a plug into
an A/C outlet?There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle.
Can I tow the hybrid
behind my motor home
with all four wheels
down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
Towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
yourOwner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
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Introduction
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PRESSURE when the engine oil level is low. Check the oil level and add
oil if needed. If the warning light or message stays on, even though the
oil level is correct, do not start the engine and contact your authorized
dealer as soon as possible. This indicates a problem with the engine or a
related component. Refer toEngine oilin theMaintenance and
Specificationschapter.
High engine or high motor
electronic coolant temperature
(RTT):Illuminates when the engine
coolant or motor electronics coolant temperature is high. The message
center displays HIGH ENGINE TEMPERATURE / HIGH MOTOR
TEMPERATURE when the engine coolant or motor electronics are
overheating. Stop the vehicle as soon as safely possible, turn off the
engine, and let it cool. Check the coolant and coolant level. If the light
and message stays on or continues to turn on after the vehicle warms
up, contact your authorized dealer as soon as possible. Continuing to
drive with an overheated engine can cause serious engine damage. This
indicates a problem with the engine or a related component. Refer to
Engine coolant and motor/electronics coolantin theMaintenance
and Specificationschapter.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
AdvanceTrac/Traction
Control™:Illuminates when the
AdvanceTrac/Traction Control™ is
active. If the light remains on,
contact your authorized dealer as
soon as possible. Refer to theDrivingchapter for more information.
AdvanceTrac/Traction
Control™ off:Illuminates when
the AdvanceTrac/Traction
Control™ has been disabled by the
driver. Refer to theDrivingchapter
for more information.
OFF
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Instrument Cluster
20
The importance of shoulder belts
Using a booster without a shoulder belt increases the risk of a child’s
head hitting a hard surface in a collision. For this reason, you should
never use a booster seat with a lap belt only. It is generally best to use a
booster seat with lap/shoulder belts in the back seat.
Move a child to a different seating location if the shoulder belt does not
stay positioned on the shoulder during use.
Follow all instructions provided by the manufacturer of the booster seat.
WARNING:Never place, or allow a child to place, the shoulder
belt under a child’s arm or behind the back because it reduces
the protection for the upper part of the body and may increase the risk
of injury or death in a collision.
Child restraint and safety belt maintenance
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback (if equipped), child safety
seat LATCH and tether anchors, and attaching hardware, should be
inspected after a collision. Refer to the child restraint manufacturer’s
instructions for additional inspection and maintenance information
specific to the child restraint. Ford Motor Company recommends that all
safety belt assemblies in use in vehicles involved in a collision be
replaced. However, if the collision was minor and an authorized dealer
finds that the belts do not show damage and continue to operate
properly, they do not need to be replaced. Safety belt assemblies not in
use during a collision should also be inspected and replaced if either
damage or improper operation is noted.
For proper care of soiled safety belts, refer toInteriorin theCleaning
chapter.
WARNING:Failure to inspect and if necessary replace the
safety belt assembly or child restraint system under the above
conditions could result in severe personal injuries in the event of a
collision.
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Seating and Safety Restraints
182
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
44 G8VA relay Motor electronics coolant pump
45 15A** Injectors
46 15A** Coil on plugs
47 10A** Powertrain control module (general):
Heater pump, Motor electronics
coolant pump relay coils, DC/DC
converter, Back-up lamps, Brake
controller
48 20A** HEV high voltage battery module,
Fuel pump relay
4915A** Powertrain control module (emissions
related)
* Cartridge Fuses ** Mini Fuses
Auxiliary relay box
The auxiliary relay box is located in front of the radiator in the engine
compartment.
The components are coded as follows:
Relay Location Relay Type Function
1 High Current
MicroLeft headlamp
2 High Current
MicroRight headlamp
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Roadside Emergencies
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INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean and damp white cotton cloth, then with a clean and dry white
cotton cloth.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white, cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
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Cleaning
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•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use
Motorcraft Multi-Purpose Cleaner (CXC-101).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use Motorcraft Vinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available cleaning product designed for automotive leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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Cleaning
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
1. Engine coolant reservoir
2. Engine oil filler cap
3. Engine oil dipstick
4. Motor/Electronics (M/E) coolant reservoir
5. Brake fluid reservoir
6. Power distribution box
7. Air cleaner assembly (out of view)
8. Low voltage (underhood) battery
9. Windshield washer fluid reservoir
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Maintenance and Specifications
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