2010 Mercury Milan Hybrid transmission

Locks and Security 102
Keys 102
Locks 104
Anti-theft system 117
Seating and Safety Restraints 123
Seating 123
Safety restraints 134
Airbags 148
Child restraints 164
Tires, Wheels and Loading 183
Tire information 183
Tire inflation 185
Tire Pressure Monitoring System (TPMS) 198
Vehicle loading 202
Trailer towing 208
Recreational towing 208
Driving 209
Starting 209
Brakes 213
AdvanceTrac216
Transmission operation 223
Reverse sensing system 225
Rear-view camera system 227
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher control 237
Fuses and relays 238
Changing tires 246
Wheel lug nut torque 252
Jump starting 253
Wrecker towing 258
Table of Contents
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2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)

HYBRID OPERATION
This hybrid vehicle combines electric and gasoline propulsion without
compromise, to provide breakthrough performance and efficiency. It
requires no special fuels and never has to be plugged in. Familiarizing
yourself with these unique characteristics will help ensure optimal
performance from your new vehicle.
Normal vehicle operation
Starting:Turn the ignition key to the start position while your vehicle is
in P (Park). A green vehicle symbol (called the Ready Indicator Light)
will appear in the instrument cluster to indicate the vehicle is on. This
indicator will remain on while the vehicle is on, whether the engine is
running or not to indicate the vehicle is capable of movement (using its
electric motor, engine, or both). The vehicle’s computer will determine if
an engine start is required. Typically, the engine will not start unless the
vehicle is cold, a climate control change is requested, or the accelerator
is depressed.
Note:You may notice higher engine speeds upon start-up. This
temporary condition is normal and necessary to heat up the cabin and
minimize emissions.
Driving:The gas engine automatically starts and stops to provide power
when it’s needed and to save fuel when it’s not. While coasting at low
speeds, coming to a stop, or standing, the gas engine normally shuts
down and the vehicle operates in electric-only mode. Conditions that
may cause the engine to start up or remain running include:
•Considerable vehicle acceleration
•Vehicle speed above 45 mph (73 kmh)
•Ascending a hill
•Charge level of high voltage battery is low
•Very high or low outside temperature (to provide system
cooling/heating)
•Engine not warm enough to provide passenger requested cabin
temperature
Stopping:The gas engine may shut off to conserve fuel as you come to
a stop. Restarting the vehicle is not required. Simply step on the
accelerator when you are ready to drive.
Transmission Operation:Due to the technologically advanced,
electronically controlled Continuously Variable Transaxle (eCVT) you will
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
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not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
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Engine:The engine speed in your hybrid is not directly tied to your
vehicle speed. Your vehicle’s engine and transmission are designed to
deliver the power you need at the most efficient engine speed. During
heavy accelerations, your hybrid may reach high engine speeds (up to
6000 RPM). This is characteristic of the Atkinson cycle engine
technology helping to maximize your hybrid’s fuel economy.
In prolonged mountainous driving, you may see the engine tachometer
changing without your input. This is intentional and maintains the
battery charge level. You may also notice during extended downhill
driving that your engine continues to run instead of shutting off.
During this “engine braking”, the engine stays on, but it’s not using any
fuel. You may also hear a slight whine or whistle when operating your
vehicle. This is the normal operation of the electric generator in the
hybrid system.
During certain events (such as vehicle servicing) your low voltage
(underhood) battery may become disconnected or disabled. When this
occurs, and after reconnecting the low voltage (underhood) battery and
driving the vehicle, the engine may continue to operate for 3-5 seconds
after the key is turned to the off position. This is a normal condition, as
the vehicle’s computers are relearning the operating characteristics of
your particular engine in order to operate it at maximum efficiency.
Braking:Your hybrid is equipped with standard hydraulic braking and
regenerative braking. Regenerative braking is performed by your
transmission and it captures brake energy and stores it in your high
voltage battery.
Driving to optimize fuel economy
Your fuel economy should improve throughout your hybrid’s break-in
period. As with any vehicle, fuel economy can be significantly impacted
by your driving habits and accessory usage. For best results, keep in
mind these tips:
Tire Inflation:Keep tires properly inflated and only use recommended
size.
Drive Habits:Aggressive driving increases the amount of energy
required to move your vehicle. In general, better fuel economy is
achieved with mild to moderate acceleration and deceleration. Moderate
braking is particularly important since it allows you to maximize the
energy captured by the regenerative braking system.
NOTE:Having your engine running is not always an indication of
inefficiency – in some cases it is actually more efficient than driving in
electric mode.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
8

Question Answer
Why does my engine
never shut down above
45 mph (73 km/h)?The engine is required to turn on above
this speed to protect the transmission
hardware.
Why does my engine stay
ON when it’s extremely
cold outside?In order to ensure that the climate control
system can begin heating the cabin and/or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to
maintain the correct minimum temperature.
Why does my engine rev
up so high sometimes
when I accelerate?Your vehicle’s engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. This may
be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are
characteristics of the Atkinson engine cycle
and the eCVT transmission technology that
help maximize your hybrid’s fuel economy.
What is the fan noise I
hear from the rear of my
hybrid?The fan noise comes from a fan located
inside the high voltage battery. This fan
turns on when the battery requires cooling
air. The fan speed, and associated noise
level, will change according to the amount
of cooling required to maintain good
performance. Maintaining the battery
temperature at optimal conditions also
prolongs the useful life of the battery and
helps to achieve better fuel economy.
HowfarcanIgoin
Electric Drive if I run out
of gas?Running out of gas is not recommended.
However, you may be able to go about one
mile, driving at 30 mph (48 km/h), if the
battery has a normal state of charge.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
10

WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system light explanation later in this section for additional
information.
Note:Some warning lights are reconfigurable telltale (RTT) indicators;
they will display in the message center and function the same as the
warning light, but they will not display on startup as regular warning
lights do.
Service engine soon: The service
engine soon light illuminates when
the ignition is turned to the on
position to check the bulb.
• Illuminates with key on, vehicle off: If the light illuminates, the
service engine soon light is working properly.
• Illuminates with key on, vehicle off, then starts to blink: The
light illuminates when the ignition is turned to the on position to
check the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. If after 15 seconds the Service
engine soon light blinks eight times, it means that the vehicle is not
ready for Inspection/Maintenance (I/M) testing. This can occur if the
vehicle’s engine or transmission has just been serviced, or the battery
has recently run down or been disconnected. If the vehicle does not
need I/M testing, do nothing. The vehicle is designed to check the
2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)
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emission control system during normal driving. If the vehicle needs
I/M testing, refer to theReadiness for Inspection/Maintenance (I/M)
testingsection in theMaintenance and Specifications.
•Illuminates with engine running:The light stays on after the
engine is started. It indicates that the On Board Diagnostics System
has detected a problem with the engine, transmission or an
emission-related component or system. Contact your authorized dealer
as soon as possible. The vehicle will usually be drivable and will not
require towing. Refer to On Board Diagnostics (OBD-II) in the owner
guide for information on temporary malfunctions that may not require
vehicle service.
•Blinks with engine running:The light stays on after the engine is
started and sometimes blinks. It indicates that the On Board
Diagnostics System has detected an engine misfire problem with the
engine. While the light is blinking, engine misfire is occurring which
could damage your catalytic converter. Drive in a moderate fashion
(avoid heavy acceleration and deceleration) and contact your
authorized dealer as soon as possible.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning:To confirm
the brake system warning light is
functional, it will momentarily
illuminate when the ignition is
turned to the on position (when the
engine is not running), or in a position between on and start, or by
applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, contact your authorized dealer as soon as possible. Illumination
after releasing the parking brake indicates low brake fluid level. Contact
your authorized dealer as soon as possible.
P!
BRAKE
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
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Accessory power gauge
(Empower instrument cluster
level only):This gauge indicates
electrical power demands from your
vehicle’s accessory systems.
Accessories such as air conditioning,
headlights, and radio use power but
do not contribute to propelling the
vehicle. The higher the level
indication on this gauge, the more
accessory power is being used. You
can see the level of this gauge change by turning accessories on and off.
Vehicle power gauge (Empower
instrument cluster only): When
the transmission is in drive gear
only, this gauge shows you vehicle
power demand and gasoline engine
on/off threshold. It is designed to
show you how close you are to the
gasoline engine on/off threshold and
how much power you are requesting
by how much you press on the
accelerator pedal.
The red level indicator shows vehicle power demand. The more you
press on the accelerator pedal, the more power you demand of the
vehicle. The green box shows the gasoline engine on/off threshold. If
vehicle power demand is reduced, the gasoline engine will turn off when
the red level indicator moves below the green box. In this case, the
hybrid system is operating in electric vehicle mode and EVis displayed
at the bottom of the gauge. When the red level indicator exceeds the
threshold, the system commands the gasoline engine on (and the EV
disappears).
When the gasoline engine is on for reasons outside of your control (such
as warming up the system or charging a low battery), the gasoline engine
on/off threshold (green box) disappears. When the on/off threshold box
is not displayed the gasoline engine will not turn off regardless of how
little power you demand (even lifting your foot off the accelerator).
2010 Milan Hybrid (hmv)
Owners Guide, 1st Printing
USA (fus)
Instrument Cluster
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