2010 Mercury Milan Hybrid change time

not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle.
Reverse:(R) Reverse Gear vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
(Low voltage [underhood] battery only)in theRoadside Emergencies
chapter and also refer toLow and high voltage battery — storagein
theMaintenance and Specificationschapter.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
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Introduction
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Question Answer
Why does my engine
never shut down above
45 mph (73 km/h)?The engine is required to turn on above
this speed to protect the transmission
hardware.
Why does my engine stay
ON when it’s extremely
cold outside?In order to ensure that the climate control
system can begin heating the cabin and/or
defrosting the windshield as soon as a
driver requests it, the engine coolant
temperature has to be kept sufficiently hot.
Keeping the engine on is required to
maintain the correct minimum temperature.
Why does my engine rev
up so high sometimes
when I accelerate?Your vehicle’s engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. This may
be higher than expected during heavy
accelerations, and may fluctuate during
steady state driving. These are
characteristics of the Atkinson engine cycle
and the eCVT transmission technology that
help maximize your hybrid’s fuel economy.
What is the fan noise I
hear from the rear of my
hybrid?The fan noise comes from a fan located
inside the high voltage battery. This fan
turns on when the battery requires cooling
air. The fan speed, and associated noise
level, will change according to the amount
of cooling required to maintain good
performance. Maintaining the battery
temperature at optimal conditions also
prolongs the useful life of the battery and
helps to achieve better fuel economy.
HowfarcanIgoin
Electric Drive if I run out
of gas?Running out of gas is not recommended.
However, you may be able to go about one
mile, driving at 30 mph (48 km/h), if the
battery has a normal state of charge.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
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Introduction
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Setup menu
The setup menu can fully display on both the right and left sides of your
instrument cluster. The left side contains the menu function while the
right side contains help information that changes based on the current
menu selection. The right side is intended to be visible only when the
vehicle is stopped. The menu on the left side can be accessed at any
time by pressing the SETUP button.
The setup menu operates by use of
the INFO, SETUP, and RESET
buttons:
•SETUP: Press to enter the setup
menu. Press SETUP to scroll
through the list in the active
window. The list wraps back to
the first item when the end of the
list is reached. An arrow at the
top or bottom (or both) of the list
indicates that additional entries
are available.
•RESET: Selects the currently highlighted list item and moves the
selection to the right. The currently selected options are indicated by
a check mark. Press SETUP to scroll through the list of options and
then press RESET to select that item. A check mark will appear next
to the selected item.
•INFO: Used to move left in the menu and to exit out.
Display Settings
Press SETUP to reach Display
Settings.
While Display Settings is
highlighted, press RESET to select
it and move right to display the
following:
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Instrument Cluster
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RDS (Radio Data System) Radio
Available only in FM mode. This feature allows you to search
RDS-equipped stations for a certain category of music format: CLASSIC,
COUNTRY, JAZZ/RB, ROCK, etc.
To activate:Press MENU repeatedly until RDS (ON/OFF) appears in the
display. Use
SEEK/TRACKto toggle RDS ON/OFF. When RDS is
OFF, you will not be able to search for RDS equipped stations or view
the station name or type.
CAT/FOLD(Category/Folder):This feature allows you to select from
various music categories.
To change RDS categories:Press MENU repeatedly until RDS ON/OFF
appears in the display. Use
/to toggle RDS to ON. Press CAT.
PRESS UP OR DOWN TO CHANGE RDS CATEGORY will appear in the
display. Press
/to scroll through all possible categories. When the
desired category appears in the display, press
SEEK/TRACKto
find the next station playing that selection or press SCAN for a brief
sampling of all stations playing that category of music.
CD/MP3 Player
CD:Press to enter CD/MP3 mode. If a disc is already loaded into the
system, CD/MP3 play will begin where it ended last. If no CD is loaded,
NO DISC will appear in the display.
LOAD:
For a single CD system–This control is not operational. To load a CD,
simply insert the disc, label side up, into the CD slot.
For a CD6 system–Press LOAD. When the display reads SELECT
SLOT, choose the desired slot number using memory presets 1–6. When
the display reads LOAD CD#, load the desired disc, label side up. If you
do not choose a slot within five seconds, the system will choose for you.
Once loaded, the first track will begin to play.
To auto load up to six discs–Press and hold LOAD until the display
reads AUTOLOAD#. Load the desired disc, label side up. The system will
prompt you to load discs for the remaining available slots. Insert the
discs, one at a time, label side up, when prompted. Once loaded, the disc
in preset #1 will begin to play.
Press the number preset buttons (1–6) to choose the disc you want to
play.
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Entertainment Systems
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•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUS satellite radio service:SIRIUS Satellite Radio is a subscription
based satellite radio service that broadcasts music, sports, news and
entertainment programming. A service fee is required in order to receive
SIRIUS service. Vehicles that are equipped with a factory installed
SIRIUS Satellite Radio system include:
•Hardware and limited subscription term, which begins on the date of
sale or lease of the vehicle.
•Use of online media player providing access to all SIRIUS music
channels over the internet using any computer connected to the
internet (U.S. customers only)
For information on extended subscription terms, contact SIRIUS at
1–888–539–7474.
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
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Entertainment Systems
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HEADLAMP CONTROL
Turns the lamps off.
Turns on the parking lamps,
instrument panel lamps, license
plate lamps and tail lamps.
Turns the low beam headlamps
on.
Autolamp control (if equipped)
The autolamp system provides light
sensitive automatic on-off control of
the exterior lights normally
controlled by the headlamp control.
•To turn autolamps on, rotate the
control to
.
•To turn autolamps off, rotate the
control from the autolamp
position.
The autolamp system also keeps the lights on for a predetermined
amount of time after the ignition switch is turned to off. You can change
the amount of time the lamps stay on by using the programming
procedure that follows:
Note:If the vehicle is equipped with autolamps, it will have the
headlamps on with windshield wipers feature.If the windshield
wipers are turned on (for a fixed period of time), the exterior lamps will
turn on with the headlamp control in the Autolamp position.
Autolamps - Programmable exit delay
Programmable exit delay allows the length of the autolamp exit delay to
be changed.
To program the auto lamp exit time delay:
1. Start with the ignition in the off position and the headlamp control in
the autolamp position.
2. Turn the headlamp control to off.
3. Turn the ignition switch to on and then back to off.
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Lights
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Your vehicle may also have reading
lamps within the rear dome lamp(s).
Press the switches on either side of
the dome lamp to turn on the
lamps.
Ambient lighting
Illuminates footwells, storage bins
and cupholders with a choice of
seven colors. The ambient lighting
control switch is located on the
instrument panel. To activate, press
and release the control switch to
cycle through the seven color
choices plus the off state.
The lights come on whenever the ignition is in either the on or accessory
position.
Note:The ambient lights will stay on until after the ignition is placed in
the off position and either of the front doors are opened or the accessory
delay timer expires.
BULB REPLACEMENT
Lamp assembly condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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