ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
244
2010 Mariner(mrn)
Owners Guide, 2nd Printing
USA(fus)
service points ..................288–289
starting after a collision .........246
Engine block heater .................211
Engine oil ..................................292
checking and adding ..............292
dipstick ....................................292
filter, specifications ........295, 322
recommendations ...................295
refill capacities ........................323
specifications ..........................323
Event data recording ....................7
Exhaust fumes ..........................211
F
Fail safe cooling ........................302
Fleet MyKey programming ........92
Flexible Fuel Vehicle (FFV) ....304
Fluid capacities .........................323
Fog lamps ....................................53
Four-Wheel Drive vehicles
driving off road .......................237
preparing to drive your
vehicle .....................................222
Fuel ............................................304
calculating fuel
economy ............................20, 311
cap ...........................................307
capacity ...................................323
choosing the right fuel ...........308
comparisons with EPA fuel
economy estimates .................314
detergent in fuel .....................309
filler funnel .............................310
filling your vehicle with
fuel ...........................304, 307, 311
filter, specifications ........303, 322
fuel pump shut-off switch .....246
improving fuel economy ........311octane rating ...................308, 326
quality ......................................309
running out of fuel .........264, 310
safety information relating to
automotive fuels .....................304
Fuel - flex fuel vehicle
(FFV) .................................304, 308
Fuses ..................................246–247
G
Garage door opener ....................80
Gas cap (see Fuel cap) ............307
Gas mileage (see Fuel
economy) ...................................311
Gauges .........................................16
H
Hazard flashers .........................245
Headlamps ...................................52
aiming ........................................55
bulb specifications ....................59
daytime running lights .............54
flash to pass ..............................54
high beam .................................53
replacing bulbs .........................60
turning on and off ....................52
Heating
heating and air conditioning
system .......................................48
manual heating and air
conditioning system .................45
Hood ..........................................288
I
Ignition ...............................207, 326
Illuminated visor mirror .............66
Index
336
2010 Mariner(mrn)
Owners Guide, 2nd Printing
USA(fus)
