iDo not leave external devices in the
vehicle. Proper function of the device could
be impaired due to excessive
temperatures, for example when exposing
to direct sunlight or when the outside
temperature is extremely low. Mercedes-
Benz does not assume liability for damage
to external devices.
:3.5 mm stereo jack AUX cable (4-pin) for
connecting external devices via AUX port,
e.g. MP3 players (audio and video)
;iPod® cable=USB cable for supported USB devices
(optional)
?Example device: iPod®XConnect the audio device to the media
interface in the glove box using the
required cable :, ;, or = while the
vehicle is standing still.
COMAND activates the device29.
When you disconnect a device, the message
No device connected. appears.
iDo not operate iPods® or MP3 players via
a remote control, for example Bluetooth®
remote control, while operating the
respective device via the media interface.
This could cause unpredictable
interactions.
Connecting a completely discharged
iPod® or MP3 player can increase the
initialization time.
iError messages appear while activating a
device when
RCOMAND does not support the
connected device
Rthe power consumption of the connected
device is too high
Rthe media interface is malfunctioning
Contact an authorized Mercedes-Benz
Center if required.
Notes on operating a device via the AUX
socket
GWarning!
Due to the different volumes of the external
audio sources, system messages of the
vehicle may be much louder. You may need to
disable these system messages or adjust the
volume of these messages manually.
iThe volume of external audio sources is
extremely variable. It is possible that a
device connected as an external audio
source will sound quieter or louder in the
vehicle or that the usual maximum volume
cannot be achieved. On certain devices the
volume can be set separately. In this case,
start at a moderate volume and increase it
slowly. In this way, you can determine
whether the system is capable of playback
without distortion, even at high volume.
Switching to media interface
operation
iStarting individual function may take
several minutes, depending on the external
device and the content of the medium, for
example video podcasts.
Do not use software other than the genuine
software for uploading your iPod® or MP3
player. Otherwise some or all functions
may not be available.
29Does not apply to AUX devices.202Media InterfaceControl systems
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Locking and unlocking
Notes
GObserve Safety notes, see page 56.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the trunk must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
XCheck the batteries in the SmartKey
(Y page 277) and replace them if
necessary.
XUse the mechanical key to unlock the
driver’s door and the trunk (Y page 499).
XUse the mechanical key to lock the vehicle
(Y page 500).
XHave the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
Example illustration: SmartKey with KEYLESS-GO
: &Lock button; FUnlock button for trunk lid= %Unlock button
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
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interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button %.
Unless you open a door or the trunk within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
XGlobal locking: Press button &.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button % will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 277) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button % once.XGlobal unlocking: Press button %
twice.XGlobal locking: Press button &.
KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the trunk lid
R the fuel filler flap
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
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XPress and hold button F (Y page 274)
on the SmartKey until the trunk unlocks
and begins to open.
or
XPull on handle :.
In vehicles without KEYLESS-GO: The
vehicle must be unlocked.
If the trunk does not open, it is still locked
separately (Y page 283).
Vehicles with trunk opening/closing system:
XStopping the opening procedure: Press
button F on the SmartKey.
Opening the trunk from the inside
Example illustration: Vehicles with trunk opening/closing system
XPress remote trunk opening switch : until
the trunk begins to open.
If the trunk does not open, it is still locked
separately (Y page 283).
Vehicles with trunk opening/closing system:
X To interrupt the opening procedure:
Press remote trunk opening switch :.
Trunk opening-height restriction
Vehicles with trunk opening/closing system:
The trunk lid opening height can be limited
when transporting goods on a roof rack (e.g.
presence of an optional MB sport luggage
container). When the trunk opening-height is
switched on, the trunk opens to
approximately the height of the roof edge.
XSwitching on/off: Use the COMAND
system (Y page 210).
Closing the trunk
GWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
GWarning!
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
GObserve Safety notes, see page 56.
Do not leave the SmartKey in the open trunk.
You may lock yourself out.
If the vehicle was previously locked centrally
with the SmartKey or KEYLESS-GO, the trunk
lid will lock automatically when closed. All
turn signal lamps flash three times to confirm
locking.
Closing the trunk from the outside
manually
XLower trunk lid by pulling firmly on
handles :.
XClose trunk with hands placed flat on trunk
lid.
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The power closing assist automatically
ensures that the trunk lid is pulled completely
close (Y page 283).
Closing the trunk from the inside
automatically
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the trunk lid with
the door mounted switch. Monitor the closing
procedure carefully to make sure no one is in
danger of being injured.
To interrupt the closing procedure, release
the door mounted remote trunk opening/
closing switch again.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk from the
inside using the remote trunk opening/
closing switch.
If the trunk lid comes into contact with an
object while closing, the closing procedure is
stopped and the trunk lid reopens slightly.
This will happen only while the trunk is in its
upper motion sequence. Check if luggage has
been piled too high, for example.
XPress and hold remote trunk opening/
closing switch : until the trunk is closed.
XTo interrupt the closing procedure:
Release remote trunk opening/closing
switch :.
Closing the trunk from the outside
automatically
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
RPress button F on the SmartKey.
RPress the remote trunk opening/closing
switch (on the driver’s door).
RPress the trunk closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
In vehicles with trunk opening/closing
system you can close the trunk separately
from the outside using the trunk closing
switch.
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Summer opening feature
When the weather is warm, you can ventilate
the vehicle before driving off by
simultaneously
R opening the door windows
R retracting the rear door window sunshades
R opening the tilt/sliding sunroof
R opening the panorama roof with power tilt/
sliding panel and roller sunblinds
R switching on the seat ventilation for the
driver’s seat
The summer opening feature can only be
activated via the remote control of the
SmartKey. The SmartKey must be in close
proximity to the driver’s outside door handle.XAim the transmitter eye of the SmartKey at
the driver’s outside door handle.
When roller sunblinds and/or rear door
window sunshades are extended:
XPress and hold button % on the
SmartKey.
The vehicle unlocks.
The roller sunblinds and/or rear door
window sunshades begin to retract after
approximately 1 second.
i When the vehicle is equipped with rear
door window sunshades, the rear window
sunshade opens simultaneously.
XWith the roller sunblinds and/or rear door
window sunshades fully retracted, press
and hold button % on the SmartKey
again.
The door windows and the tilt/sliding
sunroof or the panorama roof with power
tilt/sliding panel open.XRelease button % on the SmartKey to
interrupt the opening procedure.When roller sunblinds and/or rear door
window sunshades are retracted
or
when the vehicle is equipped with tilt/
sliding sunroof only:XPress and hold button % on the
SmartKey.
The vehicle unlocks.
The door windows and the tilt/sliding
sunroof or the panorama roof with power
tilt/sliding panel open after approximately
1 second.XRelease button % on the SmartKey to
interrupt the opening procedure.
Convenience closing feature
When locking the vehicle, you can
simultaneously close
R the door windows
R the tilt/sliding sunroof
R the panorama roof with power tilt/sliding
panel
Afterward, you can extend the roller
sunblinds of the panorama roof with power
tilt/sliding panel and the rear door window
sunshades.
GWarning!
When closing the door windows and the tilt/
sliding sunroof or panorama roof with power
tilt/sliding panel, make sure there is no
danger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R Release button & to stop the closing
procedure. To open, press and hold button
% . To continue the closing procedure
after making sure that there is no danger of
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Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 87).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:RThe indicator lamp in the SOS button does
not come on during the system self-test.
RThe indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
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directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website functions differently and is subject
to change.XGo to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.XDepending on which website you are using,
click on the appropriate button to send the
destination address to your Tele Aid
account email address.XEnter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.XClick “Send”.
Retrieve Destination Address
XPress the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
XSelect Yes when the message appears
asking if you would like to start navigation.
This will open the start navigation screen.XSelect Start.
or
XSelect No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use.
i Destination addresses will download in
the same order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
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