Do not confuse the maintenance service
indicator with the engine oil level indicator
4 .
Resetting the maintenance service
indicator
In the event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in
engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
Vehicle care
Cleaning and care of the vehicle
Notes
Regular and proper care will help to maintain
the value of your vehicle.
GWarning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.260Vehicle careOperation
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 260
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.Power washer
! Follow the instructions provided by the
power washer manufacturer on
maintaining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains
Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
! Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your vehicle is parked in the sun or if the hood
is still hot.
XUse the appropriate MB-Touch-Up Stick for
quick and provisional repairs of minor paintVehicle care261Operation164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 261Z
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
chamois thoroughly.Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic car wash from the start. Brushless
car washes are preferable.
XTo protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
XWhen taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N. Observe
instructions, see “Remaining in neutral
position N” ( Y page 111).
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings
XFor regular cleaning and care of ornamental
moldings, use a damp cloth.262Vehicle careOperation
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 262
Vehicle equipment ............................268
Where will I find ...? ..........................268
Vehicle status messages in the
multifunction display .......................272
What to do if … ..................................297
Unlocking/locking manually ...........306
Resetting activated NECK-PRO
active front head restraints .............309
Replacing SmartKey batteries .........309
Replacing bulbs .................................311
Replacing wiper blades ....................318
Flat tire ..............................................319
Bleeding the fuel system (diesel
engine only) .......................................331
AdBlue® (diesel engine only) ...........331
Battery ...............................................334
Jump starting ....................................336
Towing the vehicle ............................338
Fuses ..................................................342
267Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 267
Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find ...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located on the driver’s side
in the cargo compartment behind the cover.
XTurn lock : by 90° in direction of the
arrow.
XFold down cover ;.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is located in the space
underneath the cargo compartment floor.
The vehicle tool kit includes:
RAlignment bolt 23
RCollapsible wheel chock 23
RElectric air pump24
RFuse chart
RJack23
RReversible ratchet for jack23
RTIREFIT kit25
RTowing eye bolt
RWheel wrench23
RSpare wheel bolts26
XRemoving: Open the tailgate (Y page 75).XPush in floor handle ; as indicated by
arrow.
XLift cargo compartment floor : using floor
handle ;.23Vehicles with spare wheel only.24ML 350 BlueTEC 4MATIC (Canada vehicles) factory equipped with 20" wheels and vehicles with spare wheelwith collapsible tire only.25ML 350 BlueTEC 4MATIC (Canada vehicles) factory equipped with 20" wheels only.26Vehicles with Minispare wheel only.
268Where will I find ...?Practical hints
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 268
Storage position
XTake the reversible ratchet from the vehicle
tool kit (Y page 268).
Operational position
XAttach reversible ratchet ; to jack : in
such a way that the word UP can be seen.
Before placing the jack and the reversible
ratchet back into the vehicle tool kit:
XFully collapse the jack (storage position).XRemove the reversible ratchet.
Spare wheel
GObserve Safety notes, see page 319.
iUSA only:
The ML 350 BlueTEC 4MATIC does not have
a spare wheel.
iCanada only:
The ML 350 BlueTEC 4MATIC does not have
a spare wheel. ML 350 BlueTEC 4MATIC
vehicles that are factory equipped with 20''
wheels come with TIREFIT.
The spare wheel is located in the space
underneath the cargo compartment floor.
XRemoving: Open the tailgate (Y page 75).XLift the cargo compartment floor and
secure it on the upper cargo compartment
lip (Y page 268).
! To prevent damage, always disengage the
securing hook from upper cargo
compartment lip and lower the cargo
compartment floor before closing the
tailgate.
XRemove the storage well casing (if so
equipped) (Y page 270).
Example illustration
XRemove retaining screw : by turning it
counterclockwise.
XRemove spare wheel ;.
For information on mounting the spare wheel,
see “Flat tire” (Y page 319).
Storing the spare wheel after use
XPlace spare wheel ; into the spare wheel
well (Y page 271).
XSecure spare wheel ; by turning retaining
screw : clockwise (Y page 271).
XPlace the storage well casing (if so
equipped) into the spare wheel
(Y page 270).
Where will I find ...?271Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 271Z
Text messages
Safety systemsDisplay messagesPossible causes/consequences and M SolutionsABSABS, ESP
Inoperativ
e
See
Operator’s
ManualThe brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the ESP ®
, and the PRE-
SAFE ®
system are unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
ABSABS, ESP
Unavailabl
e
See
Operator’s
ManualThe self-diagnosis may not be completed yet.
The display will clear after driving a short distance at a vehicle
speed of above 12 mph (20 km/h).ABSABS, ESP
Unavailabl
e See
Operator’s
ManualThe brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the ESP ®
, and
the PRE-SAFE ®
system are unavailable.
When the voltage is above the required value again, the ABS,
the BAS, the ESP ®
, and the PRE-SAFE ®
system are
operational again and the message should disappear.XIf the message does not disappear: Have the system
checked at an authorized Mercedes-Benz Center as soon
as possible.ESPInoperativ
e See
Operator’s
ManualIn addition, the yellow ESP ®
warning lamp d comes on.
The brake system is still functioning normally but due to a
malfunction the BAS, the ESP ®
, and the PRE-SAFE ®
system
are unavailable.
The ABS may not be operational.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
Vehicle status messages in the multifunction display273Practical hints164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 273Z
Display messagesPossible causes/consequences and M SolutionsESPUnavailabl
e See
Operator’s
ManualThe brake system still functions normally but due to
insufficient power supply the ESP ®
, the BAS, and the
PRE-SAFE ®
system are unavailable.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
When the voltage is above the required value again, the
ESP ®
, the BAS, and the PRE-SAFE ®
system are operational
again and the message in the multifunction display should
disappear.
If the message in the multifunction display does not
disappear:
XHave the alternator and the battery checked.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.ESPUnavailabl
e See
Operator’s
ManualIf the yellow ESP ®
warning lamp d flashes while driving
and this message appears, the Electronic Traction System
(ETS/4-ETS) has switched off to prevent overheating of the
drive wheel brakes.
As soon as the brakes have cooled off, the Electronic Traction
System (ETS/4-ETS) switches on again.
The message in the multifunction display disappears and the
ESP ®
warning lamp d goes out.ESPUnavailabl
e See
Operator’s
ManualThe self-diagnosis may not be completed yet.
The display will clear after driving a short distance at a vehicle
speed of above 12 mph (20 km/h).PRE-SAFEInoperativ
e See
Operator’s
ManualThe PRE-SAFE ®
system has failed. All other occupant safety
systems, such as the air bags, are still available.XContact an authorized Mercedes-Benz Center as soon as
possible.274Vehicle status messages in the multifunction displayPractical hints
164_AKB; 7; 31, en-USd2ureepe,Version: 2.11.8.12009-09-11T12:07:36+02:00 - Seite 274