2010 MERCEDES-BENZ GLK350 4MATIC service indicator

If you press and hold button : or
9 the system scrolls rapidly through the
list of names (quick search). After holding
button : or 9 for a short while the
scrolling speed increases. Release the
button to stop the quick search. The search
stops automatically at the end of the list.
Example illustration
:Selected name from the phone bookXIf the Symbol G appears on the right-hand
side of the name several entries are
present for the same name: Press button
6 or a and select the desired entry.
XPress button 6 or a.
The control system dials the selected
phone number.
If the connection is successful and this
feature is supported by your network
provider, the name of the party (if stored in
your phone book) you are calling will
appear in the multifunction display.
The control system stores the dialed
number in the redial memory.
or
XPress button ~ or % if you do not
want to make the call.
Redialing
The control system stores the most recently
dialed phone numbers. This eliminates the
need to search through your entire phone
book.
XPress button = or ; to select the
Tel menu.
XPress button 6.XPress button : or 9 to select the
desired number or name.
XPress button 6 or a.
The control system dials the selected
phone number.
Service menu
In the Service menu the following functions
are available:
RVehicle status message memory
(Y page 118)
RRestarting the tire pressure loss warning
system (Canada only) (Y page 223)
RChecking tire inflation pressure
electronically with the Advanced TPMS
(USA only) (Y page 224)
RCalling up the maintenance service
indicator display (Y page 251)
Vehicle status message memory
Use the vehicle status message memory
function to scan malfunction and warning
messages that may be stored in the system.
Such messages appear in the multifunction
display and are based on conditions or
system status the vehicle’s system has
recorded.
GWarning!
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
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Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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Roadside Assistance button XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
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multifunction display and the COMAND
system is muted.
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
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XSwitch on the ignition.XPress and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.XWithout releasing the signal transmitter
button, proceed with programming starting
with step 3.
Operation of integrated remote control
XSwitch on the ignition.XSelect and press the appropriate
integrated signal transmitter button ( ;,
= or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory
i If you sell your vehicle, erase the codes of
all three channels.
XSwitch on the ignition.XSimultaneously press and hold outer signal
transmitter buttons ; and ?, for
approximately 20 seconds, until indicator
lamp : flashes rapidly. Do not hold for
longer than 30 seconds.
The codes of all three channels are erased.
Programming tips
If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R Check the frequency of hand-held remote
control A (typically located on the reverse
side of the remote). The integrated remote
control is compatible with radio-frequency
devices operating between 280-390 MHz.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
( ; , = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes (1-800-367-6372),
or the HomeLink ®
Hotline (USA only) at
1-800-355-3515, or the Customer Service
(Canada only) at 1-800-387-0100.208Useful featuresControls in detail
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iThe recommended tire inflation pressures
for your vehicle can be found on
R the Tire and Loading Information placard
located on the driver’s door B-pillar
( Y page 227)
R the tire inflation pressure label on the
inside of the fuel filler flap
The tire inflation pressures are not listed in
the Operator’s Manual.GWarning!
The tire pressure loss warning system does
not provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver’s
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
Restarting the tire pressure loss warning
system
The tire pressure loss warning system must
be restarted in the following situations:
R after you have changed the tire inflation
pressure
R after you have replaced the wheels or tires
R after you have installed new wheels or tires
XUsing the Tire and Loading Information
placard on the driver’s door B-pillar or, if
available, the tire inflation pressure label on
the inside of the fuel filler flap, make sure
the tire inflation pressure of all four tires is
correct.GWarning!
The tire pressure loss warning system can
only warn you in a reliable manner if you have
set the correct tire inflation pressures for
each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Service menu (Y page 118).XPress button 9 or : on the
multifunction steering wheel to select
Tire Pressure .XPress button a on the multifunction
steering wheel to confirm.
The following message appears in the
multifunction display:
Run Flat Indicator
Active
Press 'OK' to RestartXPress button a.
The following message will appear in the
multifunction display:
Tire Pressure
Now OK?
Cancel
YesXIf you wish to confirm: Press button
9 or : to select Yes.XPress button a.
The following message will appear in the
multifunction display:
Run Flat
Indicator
Restarted
After a certain “learning phase”, the tire
pressure loss warning system checks the
set pressure values for all four tires.XIf you wish to cancel: Press button 9
or : to select Cancel.XPress button a to confirm.
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Tire care and maintenanceGWarning!
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
Check the tire inflation pressure at least once
a month. For more information on checking
tire inflation pressure, see “Recommended
tire inflation pressure” (Y page 219).
Tire inspection
Every time you check the tire inflation
pressure, you should also inspect your tires
for the following:
Rexcessive treadwear (Y page 232)
Rcord or fabric showing through the tire’s
rubber
Rbumps, bulges, cuts, cracks or splits in the
tread or side of the tire
Replace the tire if you find any of the above
conditions.
Make sure you also inspect the spare tire
periodically for condition and inflation. Spare
tires will age and become worn over time even
if never used, and thus should be inspected
and replaced when necessary.
Life of tire
GWarning!
Tires and spare tire should be replaced after
6 years, regardless of the remaining tread.
The service life of a tire is dependent upon
varying factors including but not limited to:
RDriving style
RTire inflation pressure
RDistance driven
Tread depth GWarning!
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the treadwear indicators (TWI) become visible
at approximately 1/16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1/8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Do not allow your tires to wear down too far.
Adhesion properties on wet roads are sharply
reduced at tread depths of less than 1/8 in
(3 mm).
Treadwear indicators (TWI) are required by
law. These indicators are located in six places
on the tread circumference and become
visible at a tread depth of approximately1/16 in (1.6 mm), at which point the tire is
considered worn and should be replaced.
The recommended minimum tire tread depth
for summer tires is 1/8 in (3 mm). The
recommended minimum tire tread depth for
winter tires is 1/6 in (4 mm).
Treadwear indicator : appears as a solid
band across the tread.
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Maintenance
Notes
The Maintenance System in your vehicle
tracks the distance driven and the time
elapsed since the last maintenance service.
It calculates other maintenance service work
required, and calls for the next maintenance
service accordingly.
We strongly recommend that you have your
vehicle serviced at an authorized Mercedes-
Benz Center. Have it serviced in accordance
with the Maintenance Booklet at the times
called for by the maintenance service
indicator.
iFailure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times/mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.
Maintenance service indicator
message
Information on maintenance work and
maintenance intervals are specified in the
Maintenance Booklet. Contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only) for additional
information.
The maintenance service indicator message
will notify you when the next maintenance
service is required.
Starting approximately 1 month before the
next maintenance service is required, one of
the following messages will appear in the
multifunction display. The messages will
appear while you are driving or when you
switch on the ignition (example service A):
Next Service A in XXXX miles (km)
Next Service A in XX days
Service A Due
An additional number or a further letter in
combination with the maintenance type can
be indicated. This indicates that further
auxiliary maintenance work is required.
Contact an authorized Mercedes-Benz Center
for more information.
Clearing the maintenance service
indicator message
The maintenance service indicator message
is cleared automatically
Rafter approximately 10 seconds when you
switch on the ignition
Rafter approximately 10 seconds when
reaching the service threshold while driving
Rafter approximately 30 seconds, once the
suggested maintenance service term has
passed
XClearing the maintenance service
indicator message manually: Press
button % or button a on the
multifunction steering wheel.
The standard display appears in the
multifunction display.
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A Exceeded by XXXXX miles
(km)
Service A Exceeded by XXX days
In addition, a signal sounds when the
message appears.
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