2010 MERCEDES-BENZ G550 service

Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
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Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
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Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov .
Vehicle data recording
Information regarding electronic
recording devices
( Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.
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Automatic transmission
Gearshift pattern for automatic transmission
jPark position with gear selector lever lockkReverse geariNeutral positionhDrive position
For more information, see “Automatic
transmission” (Y page 89).
XMake sure the automatic transmission is in
park position P.
Starting
XDo not depress the accelerator pedal.XTurn the SmartKey in the starter switch to
position 3 (Y page 65) and release it.
The engine starts automatically.
Starting difficulties
! Remember that extended starting
attempts can drain the battery.
If the SmartKey is left in starter switch
position 0 for an extended period of time, it
can no longer be turned in the starter switch.
In this case, the steering is locked.
XTo unlock, remove the SmartKey from the
starter switch and reinsert.
The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
XTurn the SmartKey in the starter switch to
position 0 and repeat the starting
procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start (Y page 244).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
Driving off
GWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
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XPress lower half (“HIGH”) of the transfer
case switch.
Once the shift is complete, transfer case
position H appears in transfer case
indicator :.
If the shifting procedure does not take place,
press lower half (“HIGH”) of the transfer case
switch once more.
XShift the automatic transmission into drive
position D.
Messages in the multifunction display
If a shift was not completed and one of the
following messages appears in the
multifunction display:
R TC Shift Conditions Not Fulfilled
The shift did not take place. At least one
shift condition was not met.
XRepeat the shifting procedure.
R TC in Neutral
The shift did not take place. The transfer
case is in neutral. Transfer case position N
appears in transfer case indicator :.
XRepeat the shifting procedure.GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
R TC shift Procedure Canceled
The shift did not take place.
XRepeat the shifting procedure.
R Transfer Case Services Required
There may be a malfunction in the system.
XRepeat the shifting procedure.
If the shifting procedure still does not take
place:
XHave the vehicle checked at an
authorized Mercedes-Benz Center as
soon as possible.i If the SmartKey is in starter switch
position 0 or 1, an alarm will sound if the
transfer case is in Neutral and the driver’s
door is opened.
Switch the transfer case to gear position
HIGH or LOW .
Differential locks
Differential locks improve the vehicle’s
tractive power off-road. Switch differential
locks
R for off-road driving
R to switch the ABS off during off-road driving
R for driving through water
R when driving on deep snow and icy or
fouled surfaces
! Do not switch the front axle differential
lock when driving around tight corners. This
restricts steering ability.
! When driving off-road, apply only
moderate pressure to the accelerator pedal
if the differential locks are switched on.
When operating the vehicle on a single-axle
dynamometer – no matter how briefly – you
must
R raise the axle not being driven
or
R disconnect the drive shaft
and
R switch the transfer case differential lock.
Otherwise the transfer case can be
damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
GWarning!
Never drive on pavement with differential
locks switched.
Steering control will be strongly affected with
the differential locks activated.
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Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
During severe operating conditions, e.g. stop-
and-go traffic, the coolant temperature may
rise close to 248‡ (120†).
! Excessive coolant temperature triggers a
warning in the multifunction display.
The engine should not be operated with a
coolant temperature above 248‡ (120†),
i.e. in the red zone of the coolant
temperature gauge. Doing so may cause
serious engine damage which is not
covered by the Mercedes-Benz Limited
Warranty.
Resetting trip odometer
XMake sure you are viewing the standard
display ( Y page 102) in the multifunction
display.XPress and hold the reset button in the
instrument cluster (Y page 98) until the trip
odometer is reset.
Tachometer
The red marking on the tachometer
( Y page 26) denotes excessive engine speed.
! Avoid driving at excessive engine speeds,
as it may result in serious engine damage
that is not covered by the Mercedes-Benz
Limited Warranty.
To help protect the engine, the fuel supply is
interrupted if the engine is operated within
the red marking.
Control system
Introduction
The control system is activated as soon as the
starter switch is in position 1.
The control system enables you to call up
information about your vehicle and to change
vehicle settings.
For example, you can use the control system
to find out when your vehicle is next due for
maintenance service, to set the language for
messages in the instrument cluster display,
and much more.
GWarning!
A driver’s attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
The control system relays information to the
multifunction display.
Multifunction steering wheel
The displays in the multifunction display and
the settings in the control system are
controlled by using the buttons on the
multifunction steering wheel.
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The following functions are available:
RChecking tire inflation pressure with the
Advanced TPMS (Y page 162)
RCalling up digital speedometer or outside
temperature (Y page 103)
RCalling up maintenance service indicator
display (Y page 191)
RChecking engine oil level (Y page 154)
Calling up digital speedometer or
outside temperature
You can select whether the digital
speedometer or the outside temperature
appears in the multifunction display
(Y page 108).
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
XPress button & or * repeatedly until
the digital speedometer or the outside
temperature appears in the multifunction
display.
Digital speedometer
Outside temperature
Audio/DVD menu
The functions in the Audio/DVD menu
operate the audio or video equipment which
you have currently switched on.
The following functions are available:
RSelecting radio station (Y page 103)
ROperating audio devices/audio media
(Y page 104)
ROperating video DVD (Y page 104)
If no audio equipment is currently switched
on, the message AUDIO Off appears in the
multifunction display.
Selecting radio station
iThe SIRIUS XM Satellite Radio is treated
as a radio application.
For more information on SIRIUS XM
Satellite Radio, refer to separate COMAND
system operating instructions.
Additional optional satellite radio
equipment and a subscription to a satellite
radio service provider are required for
satellite radio operation. Contact an
authorized Mercedes-Benz Center for
details and availability for your vehicle.
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You can connect your telephone to the
COMAND system via Bluetooth®, see
separate COMAND system operating
instructions.
XSwitch on the COMAND system.
Refer to separate COMAND system
operating instructions.
XPress button U or V repeatedly until
the message TEL appears in the
multifunction display.
One of the following messages will appear
in the multifunction display:
RNo Service: No network is available.
RBluetooth Ready: The telephone has
not been connected to the COMAND
system via Bluetooth® yet.
XConnect the telephone to the
COMAND system via Bluetooth®.
RReady or name of the network provider
(if available): The telephone has found a
network and is ready for use. You can
operate it using the control system.
Answering a call
When your telephone is ready to receive calls,
you can answer a call at any time. In the
multifunction display you will then see the
following message, or if available, the caller
ID (number or name):
XPress button 6.
You have answered the call.
Ending a call or rejecting an incoming
call
XPress button ~.
Dialing a number from the phone book
When your telephone is ready to receive calls,
you may select and dial a number from the
phone book at any time.
XPress button U or V repeatedly until
the message TEL appears in the
multifunction display.
XPress button & or * repeatedly until
the desired name appears in the
multifunction display.
If you press and hold button & or
* for longer than 1 second, the system
scrolls rapidly through the list of names
until you release the button again.
The stored names are displayed in
alphabetical order.
Example illustration
:Selected name from the phone bookXPress button 6.
The control system dials the selected
phone number.
If the connection is successful and this
feature is supported by your network
provider, the name of the party (if stored in
your phone book) you are calling will
appear in the multifunction display.
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