in direction of arrow = until the tilt/sliding
sunroof is fully closed.
The tilt/sliding sunroof closes with greater
force.
If the tilt/sliding sunroof is blocked again and
opens slightly:
XImmediately after the tilt/sliding sunroof
was blocked and has opened, pull and hold
the sunroof switch in direction of arrow
= until the tilt/sliding sunroof is fully
closed.
The tilt/sliding sunroof closes without
automatic reversal function.
GWarning!
Pulling and holding the sunroof switch to
close the tilt/sliding sunroof immediately
after it had been blocked two times will cause
the tilt/sliding sunroof to close without any
reversal function for as long as you hold the
sunroof switch.
Synchronizing
The tilt/sliding sunroof must be synchronized
after a malfunction or if it does not open
smoothly.
! If the tilt/sliding sunroof cannot be closed
or synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
XSwitch on the ignition.XPress and hold the sunroof switch in
direction of arrow : (Y page 193) until the
tilt/sliding sunroof is fully raised at the
rear.
XKeep holding the sunroof switch in
direction of arrow : for approximately
1 second.
XCheck the express operation feature
(Y page 193).
If the tilt/sliding sunroof opens and closes
completely, the roof is synchronized.
Otherwise repeat the above steps.
Panorama roof with power tilt/
sliding panel
Extending and retracting the roller
sunblinds
The roller sunblinds only operate with the tilt/
sliding panel closed. The front and rear roller
sunblind cannot be operated individually.
GWarning!
When extending the roller sunblinds, make
sure no one is in danger of being injured by
the extending procedure.
The roller sunblinds are equipped with the
express operation and automatic reversal
function. If the movement of the roller
sunblinds is blocked during the extending
procedure, the roller sunblinds will stop and
retract slightly.
The extending of the roller sunblinds can be
immediately halted by releasing the roof panel
switch or, if the roof panel switch was moved
past the resistance point and released, by
moving the roof panel switch in any direction.
Roof panel switch
:Retracting;Retracting=ExtendingXSwitch on the ignition.XRetracting/Extending: Move the roof
panel switch to the resistance point in the
required direction of arrow :, ; or =
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until the roller sunblinds have reached their
desired position.
XExpress operation: Move the roof panel
switch past the resistance point in
direction of arrow :, ; or = and release.
The roller sunblinds retract/extend
completely.
XStopping during express operation:
Move the roof panel switch in any direction.
Opening and closing the panorama
roof with power tilt/sliding panel
GObserve Safety notes, see page 56.GWarning!
When opening or closing the tilt/sliding panel,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The tilt/sliding panel is equipped with the
express operation and automatic reversal
function. If the movement of the tilt/sliding
panel is blocked during the closing procedure,
the tilt/sliding panel will stop and open
slightly.
The tilt/sliding panel operates differently
when the roof panel switch is pressed and
held. See the “Closing when the tilt/sliding
panel is blocked” section in this chapter for
details.
The opening/closing procedure of the tilt/
sliding panel can be immediately halted by
releasing the roof panel switch or, if the roof
panel switch was moved past the resistance
point and released, by moving the roof panel
switch in any direction.
GWarning!
The panorama roof with tilt/sliding panel is
made out of glass. In the event of an accident,
the glass may shatter. This may result in an
opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the tilt/sliding panel.
Do not open the tilt/sliding panel if there is
snow or ice on the roof, as this could result
in malfunctions.
! Please keep in mind that weather
conditions can sometimes change rapidly.
Make sure to close the tilt/sliding panel
when leaving the vehicle. If water enters
the vehicle interior, vehicle electronics
could be damaged which is not covered by
the Mercedes-Benz Limited Warranty.
Roof panel switch
:Raising;Opening=Closing
The tilt/sliding panel only operates with the
roller sunblinds retracted.
iYou can also open or close the tilt/sliding
panel using the SmartKey, see “Summer
opening feature” (Y page 107) or see
“Convenience closing feature”
(Y page 108).
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OpeningXOpening manually: Press and hold the
roof panel switch to the resistance point in
direction of arrow ;.XRelease the roof panel switch when the
desired position is reached.XExpress operation: To open the tilt/
sliding panel completely, press the roof
panel switch past the resistance point in
direction of arrow ; and release.XStopping during express operation:
Move the roof panel switch in any direction.
i When the tilt/sliding panel is open,
resonance noises may result in addition to
the usual wind noises. They are caused by
minimal pressure changes in the passenger
compartment. To reduce or eliminate these
noises, change the position of the tilt/
sliding panel or open a window slightly.
Raising
XRaising manually: Press and hold the roof
panel switch to the resistance point in
direction of arrow :.XRelease the roof panel switch when the
desired position is reached.XExpress operation: To raise the tilt/
sliding panel completely, press the roof
panel switch past the resistance point in
direction of arrow : and release.XStopping during express operation:
Move the roof panel switch in any direction.
i Express raising is not available when the
tilt/sliding panel is open. The tilt/sliding
panel must be closed first.
Closing
XClosing manually: Pull and hold the roof
panel switch to the resistance point in
direction of arrow =.XRelease the roof panel switch when the
desired position is reached.XExpress operation: To close the tilt/
sliding panel completely, pull the roof panel
switch past the resistance point in
direction of arrow = and release.XStopping during express operation:
Move the roof panel switch in any direction.
Closing when the tilt/sliding panel is
blocked
GWarning!
Make sure that nobody can become trapped
and be seriously or even fatally injured when
closing the tilt/sliding panel without
automatic reversal function.
If the movement of the tilt/sliding panel is
blocked during the closing procedure (e.g. by
ice or pollution), the tilt/sliding panel will stop
and open slightly.
XImmediately after the tilt/sliding panel has
stopped and opened because it was
blocked, pull and hold the roof panel switch
in direction of arrow = until the tilt/sliding
panel is fully closed.
If the tilt/sliding panel is blocked again and
opens slightly:
XImmediately after the tilt/sliding panel was
blocked and has opened, pull and hold the
roof panel switch in direction of arrow =
until the tilt/sliding panel is fully closed.
The tilt sliding panel closes without
automatic reversal function.GWarning!
Pulling and holding the roof panel switch to
close the tilt/sliding panel immediately after
it had been blocked two times will cause the
tilt/sliding panel to close without any reversal
function for as long as you hold the roof panel
switch.
Synchronizing
The tilt/sliding panel and roller sunblinds
must be synchronized after a malfunction or
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if the tilt/sliding panel does not open
smoothly.
! Do not attempt to open the tilt/sliding
panel before the tilt/sliding panel is
properly synchronized. The tilt/sliding
panel could otherwise lock-up in the open
position.
If the tilt/sliding panel cannot be closed or
synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
XSwitch on the ignition.XPull the roof panel switch repeatedly in
direction of arrow = to the resistance
point until the tilt/sliding panel is closed
completely.
XPull and hold the roof panel switch in
direction of arrow = for 1 more second.
XPull the roof panel switch repeatedly in
direction of arrow = to the resistance
point until the roller sunblinds are closed
completely.
XPull and hold the roof panel switch in
direction of arrow = for 1 more second.
XCheck whether the tilt/sliding panel and
the roller sunblinds can be opened
completely (Y page 195).
Loading and storing
Loading instructions
GWarning!
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
Load distribution
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the total load limit indicated on the
corresponding Tire and Loading Information
placard located on the driver’s door B-pillar
(Y page 238).
The handling characteristics of a fully loaded
vehicle depend greatly on the load
distribution. It is therefore recommended to
load the vehicle according to the illustration
shown. The heaviest items are to be placed
towards the front of the vehicle.
Please pay attention to and comply with the
following instructions when loading the
vehicle and transporting cargo:
RAlways place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
RThe heaviest portion of the cargo should
always be kept as low as possible against
front or rear seat backrests.
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The two sections can be folded down
separately.
GWarning!
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie-down rings.
Folding seat backrest forward
XOpen the trunk.XPull on left and/or right release handle :.
The driver’s and/or front passenger seat
moves forward automatically.
XFold seat backrests ; forward.XAdjust front seats to desired position
(Y page 88).
Setting up seat backrest
XFold seat backrest : rearward until it
engages.
! Make sure that the seat belt is not
pinched.
XCheck for secure locking by pushing and
pulling on the seat backrest.
XAdjust head restraints, if necessary
(Y page 90).
XAdjust front seats to desired position
(Y page 88).
GWarning!
Always lock the seat backrest in its upright
position when the rear seat bench is
occupied, or the extended cargo volume is not
in use.
Check for secure locking by pushing and
pulling on the seat backrest.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo.
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iTo prevent unauthorized persons from
access to the trunk, always lock the seat
backrests in its upright position.
Front storage compartments
GWarning!
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
Rbraking
Rvehicle maneuvers
Ran accident
Glove box
Depending on vehicle equipment, an AUX
socket or a media interface is located in the
glove box. For information on Audio AUX
mode or on media interface, see separate
COMAND system operating instructions.
The glove box can be ventilated
(Y page 188).
XOpening: Pull glove box lid release :.XClosing: Push glove box lid ; upwards
until it engages.
You can lock the glove box, e.g. when the
vehicle is in the shop for service.
The glove box can only be locked or unlocked
with the mechanical key.
1Glove box unlocked2Glove box locked
Storage compartment in front center
console
iA storage compartment is located under
the cup holder in the front center console.
XOpen cover : (Y page 203).XRemove cup holder in the front center
console (Y page 203).
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Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
Power outlet in glove box
XOpen the glove box (Y page 201).
Power outlet in rear passenger
compartment
XBriefly press top of cover :.
Cover : opens automatically.
Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
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When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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