contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safetyGWarning!
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
GWarning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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Indicator and warning lampsFunctionPage:ESC OFF warning lamp308;Preglow indicator lamp,
diesel engine only110
=Front foglamp indicator
lamp99
?Rear foglamp indicator
lamp99
ALeft turn signal indicator
lamp 100
BESC warning lamp 308CDistance warning lamp1309DRight turn signal indicator
lamp100
ESeat belt telltale 307FSupplemental Restraint
System (SRS) indicator
lamp 308
FunctionPageGEngine malfunction
indicator lamp310
HBrake warning lamp,
Canada only306
ICombination low tire
pressure/TPMS
malfunction telltale, USA
only
233,
312
Low tire pressure telltale,
Canada only
233,
312
JCoolant temperature
warning lamp311
KBrake warning lamp, USA
only306
LAntilock Brake System
(ABS) indicator lamp 305
MHigh-beam headlamp
indicator lamp 1001Vehicles without DISTRONIC PLUS: Warning lamp without function. It illuminates when the ignition is on. Itshould go out when the engine is running.
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Occupant safety
Introduction
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraints
R
Lower Anchors and Tethers for CHildren
(LATCH) also known as ISOFIX
Additional protection potential is provided by:
R
Supplemental Restraint System (SRS) with
- Air bags
- Air bag control unit (with crash sensors)
-
Emergency Tensioning Device (ETD) for
seat belts
- Seat belt force limiter
R NECK-PRO active front head restraints
R
Preventive occupant safety (PRE-SAFE ®
)
R Air bag system components with
- Front passenger front air bag off
indicator lamp
- USA only: Front passenger seat with
Occupant Classification System (OCS)
- Canada only: Front passenger seat with
BabySmart™ air bag deactivation system
Although the systems are independent, their
protective functions work in conjunction with
each other.
GWarning!
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See “Children in the vehicle”
( Y page 56) for information on
R infants and children traveling with you in
the vehicle
R restraint systems for infants and children
SRS indicator lamp
The SRS system conducts a self-test when
the ignition is switched on and in regular
intervals while the engine is running. This
facilitates detection of system malfunctions.
The SRS indicator lamp 6 in the
instrument cluster comes on when the
ignition is switched on. It goes out no later
than a few seconds after the engine has been
started.
The SRS components are in operational
readiness when the SRS indicator lamp
6 is not lit while the engine is running.
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GWarning!
The SRS self-check has detected a
malfunction when the SRS indicator lamp
6
R does not come on at all
R fails to go out after approximately
4 seconds after the engine was started
R comes on after the engine was started or
while driving
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury. The SRS
might also deploy unexpectedly and
unnecessarily which could also result in injury
as well.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center.
USA only: Call our Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Air bags
GWarning!
Air bags are designed to reduce the potential
of injury and fatality in certain
R frontal impacts (front air bags and driver’s
side knee bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
R rollovers (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
Deployment of the air bags temporarily
releases a small amount of dust from the air
bags. This dust, however, is neither harmful
to your health, nor does it indicate a fire in the
vehicle. The dust might cause some
temporary breathing difficulty for people with
asthma or other breathing trouble. To avoid
this, you may wish to get out of the vehicle as
soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door.GWarning!
To reduce the risk of injury when the front air
bags inflate, it is very important for the driver
and front passenger to always be in a properly
seated position and to wear their respective
seat belt.
For maximum protection in the event of a
collision always be in normal seated position
with your back against the seat backrest.
Fasten your seat belt and make sure it is
properly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver’s seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver’s chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
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Occupant Classification System
The Occupant Classification System (OCS) is
standard equipment in USA.
The OCS activates or deactivates the front
passenger front air bag automatically. The
respective status is based on the classified
occupant weight category determined by
weight sensor readings from the front
passenger seat.
The system does not deactivate
R the front passenger side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices (ETDs)
To be classified correctly, the front passenger
must sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the front passenger
should always use the 45 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.GWarning!
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighting
as much as or less than a typical 12-month-
old child in a standard child restraint or if the
front passenger seat is classified as being
empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical
12-month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the seat, remain
illuminated or go out. With the 45
indicator lamp illuminated, the front
passenger front air bag is deactivated. With
the 45 indicator lamp out, the front
passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately 6 seconds when
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iIn winter operation, the maximum
effectiveness of most of the driving
systems described in this section is only
achieved with winter tires, or snow chains
as required.
Safety notesGWarning!
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user’s safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
ABSGObserve Safety notes, see page 62.GWarning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
The Antilock Brake System (ABS) regulates
the brake pressure so that the wheels do not
lock during braking. This allows you to
maintain the ability to steer your vehicle.
The ABS is functional above a speed of
approximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will
respond even to light brake pressure.
The ABS indicator lamp ! in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
Braking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal. The pulsation indicates that the
ABS is in the regulating mode.
XKeep firm and steady pressure on the brake
pedal while you feel the pulsation.
Continuous, steady brake pedal pressure
yields the advantages provided by the ABS,
namely braking power and the ability to steer
the vehicle.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
Emergency brake maneuver
XKeep continuous full pressure on the brake
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ESCGObserve Safety notes, see page 62.
The Electronic Stability Control (ESC) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESC recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESC works to stabilize the vehicle. The ESC is
especially useful while driving off and on wet
or slippery road surfaces. The ESC also
stabilizes the vehicle during braking and
steering maneuvers.
The ESC warning lamp ä in the instrument
cluster comes on when you switch on the
ignition. It goes out when the engine is
running.
GWarning!
Never switch off the ESC when you see the
ESC warning lamp ä flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESC cannot
prevent accidents resulting from excessive
speed.
! Vehicles with 4MATIC: Because the ESC
operates automatically, the engine and
ignition must be shut off (SmartKey in
starter switch position 0 or 1 or KEYLESS-
GO start/stop button in position 0 or 1)
when the parking brake is being tested on
a brake test dynamometer.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC: Because the
ESC operates automatically, the engine
and ignition must be shut off (SmartKey in
starter switch position 0 or 1 or KEYLESS-
GO start/stop button in position 0 or 1)
when the parking brake is being tested on
a brake test dynamometer or when the
vehicle is being towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESC will only function properly if you
use wheels of the recommended tire size
as specified in the “Technical data” section
of this Operator’s Manual.
i The DISTRONIC PLUS and cruise control
switch off automatically when the ESC
engages.
Electronic Traction System
(ETS/4-ETS) GObserve Safety notes, see page 62.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESC. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESC, the
ETS/4-ETS is still enabled.
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Switching the ESC off or on
(except E 63 AMG)
GWarning!
The ESC should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESC when a spare wheel
is mounted.
To improve the vehicle’s traction, switch off
the ESC. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
GWarning!
Switch on the ESC immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESC will not stabilize
the vehicle when it is starting to skid or a
wheel is spinning.
When you switch off the ESC,
Rthe ESC does not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS/4-ETS will still apply the brakes to
a spinning wheel
Rthe ESC continues to operate when you are
braking
Rthe cruise control or the DISTRONIC PLUS
cannot be activated
Rthe cruise control or the DISTRONIC PLUS
switch off if activated
iWhen the ESC is switched off and one or
more drive wheels are spinning, the ESC
warning lamp ä in the instrument
cluster flashes. However, the ESC will then
not stabilize the vehicle.
XSwitching off: With the engine running,
press ESC switch : until the ESC OFF
warning lamp å in the instrument
cluster comes on.
The ESC is switched off.
GWarning!
When the ESC OFF warning lamp å is on,
the ESC is switched off.
When the ESC warning lamp ä and the
ESC OFF warning lamp å are on
continuously, the ESC is not operational due
to a malfunction.
When the ESC is switched off or not
operational, vehicle stability in standard
driving maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESC.
! Avoid spinning of a drive wheel for an
extended period with the ESC switched off.
This may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
XSwitching on: Press ESC switch : until
the ESC OFF warning lamp å in the
instrument cluster goes out.
You are now again in normal driving mode
with the ESC switched on.
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