2010 MERCEDES-BENZ E350 Ignition

Ashtrays
Center console ashtray
iA storage compartment is located under
the ashtray insert.
! The storage compartment is not heat-
proof. When smoking always make sure the
ashtray insert is present and properly
inserted.
XOpening: Open cover : (Y page 203).XRemoving ashtray insert: Grab ashtray
insert ; on the sides and pull it up and out
in the direction indicated by arrows.
XReinstalling ashtray insert: Push ashtray
insert ; back into the frame until it
engages.
XClosing: Tap front of cover :.
Rear center console ashtray
XOpening: Press at top of cover ; briefly.
Cover ; opens automatically.
XRemoving ashtray insert: Push button
= to disengage ashtray insert : and
remove it.
XReinstalling ashtray insert: Push ashtray
insert : down into the retainer until it
engages.
Cigarette lighter
GObserve Safety notes, see page 56.GWarning!
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
If the engine is off and the cigarette lighter is
being used extensively, the vehicle battery
may become discharged.
XSwitch on the ignition.XOpen cover : (Y page 206).XPush in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when hot.
XTake out cigarette lighter ;.XReinsert cigarette lighter ; in its socket
after use.
206Useful featuresControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 206

information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
208Useful featuresControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 208

iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
212Useful featuresControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 212

When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
Hand-held remote control A is not part of the
vehicle equipment.
Programming the integrated remote
control
XStep 1: Switch on the ignition.XStep 2: If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
XIf you are programming the integrated
remote control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
transmitter to the remaining two signal
transmitter buttons, do not repeat this step
and begin directly with step 3.
XStep 3: Hold the end of hand-held remote
control A of the device you wish to train
approximately 2 to 12 in (5 to 30 cm) away
from the signal transmitter button (;, =
or ?) to be programmed, while keeping
indicator lamp : in view.
XStep 4: Using both hands, simultaneously
press hand-held remote control button B
and the desired signal transmitter button
(;, = or ?). Do not release the buttons
until step 5 is completed.
Indicator lamp : will flash, first slowly and
then rapidly.
iIndicator lamp : flashes immediately
the first time the signal transmitter button
is programmed. If this button has already
been programmed, the indicator lamp will
start flashing after 20 seconds.
XStep 5: After indicator lamp : changes
from a slow to a rapidly flashing light,
release the hand-held remote control
button and the signal transmitter button.
XStep 6: Press and hold the just-trained
signal transmitter button (;, = or ?) and
observe indicator lamp :.
If indicator lamp : stays on constantly,
programming is complete and your device
should activate when the respective signal
transmitter button (;, = or ?) is pressed
and released.
iIf indicator lamp : flashes rapidly for
approximately 2 seconds and then turns to
a constant light, continue with
programming steps 8 through 12 as your
garage door opener may be equipped with
the “rolling code” feature.
XStep 7: To program the remaining two
signal transmitter buttons, repeat the steps
above starting with step 3.
Useful features213Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 213Z

Reprogramming a single signal
transmitter button
To program a device using a signal
transmitter button previously trained, follow
these steps:
XSwitch on the ignition.XPress and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.XWithout releasing the signal transmitter
button, proceed with programming starting
with step 3.
Operation of integrated remote control
XSwitch on the ignition.XSelect and press the appropriate
integrated signal transmitter button ( ;,
= or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory
i If you sell your vehicle, erase the codes of
all three channels.
XSwitch on the ignition.XSimultaneously press and hold outer signal
transmitter buttons ; and ?, for
approximately 20 seconds, until indicator
lamp : flashes rapidly. Do not hold for
longer than 30 seconds.
The codes of all three channels are erased.Programming tips
If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R Check the frequency of hand-held remote
control A (typically located on the reverse
side of the remote). The integrated remote
control is compatible with radio-frequency
devices operating between 280-390 MHz.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
( ; , = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes (1-800-367-6372),
or the HomeLink ®
Hotline (USA only) at
1-800-355-3515, or the Customer Service
(Canada only) at 1-800-387-0100.
Useful features215Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 215Z

! Never refuel vehicles with gasoline engine
with diesel fuel. Never refuel vehicles with
diesel engine with gasoline. Even small
amounts of incorrect fuel will damage the
fuel system and engine. Damage resulting
from the use of non-approved fuels or fuel
additives or resulting from mixing gasoline
with diesel fuel or vice versa is not covered
by the Mercedes-Benz Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! Gasoline engine:
To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
! Diesel engine:
When filling the diesel fuel tank using fuel
containers, place a filling filter, a suede
cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel
injection system.
! Diesel engine:
The engine is more susceptible to wear and
damage if you use
R marine diesel fuel
R heating oil
R additives
The exhaust aftertreatment device will be
seriously damaged if you use any other
diesel fuel than ULTRA-LOW SULFURHIGHWAY DIESEL FUEL (ULSD, 15 ppm
SULFUR MAXIMUM).
The use of such non-approved fuels and/or
special additives is not covered by the
Mercedes-Benz Limited Warranty.
i Gasoline engine:
Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline (gasoline
engine)” ( Y page 362), see “Fuel
requirements” ( Y page 363), or contact an
authorized Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
i Diesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR HIGHWAY DIESEL
FUEL (ULSD, 15 ppm SULFUR MAXIMUM).
Information on diesel quality can normally
be found on the fuel pump. Please contact
gas station personnel in case labels on the
pump cannot be found.
For more information on diesel fuels, see
“Fuel requirements” ( Y page 363), or
contact an authorized Mercedes-Benz
Center, or visit www.mbusa.com (USA
only).
i Diesel engine:
If you have driven the vehicle until the tank
is empty, the fuel system needs to be bled
( Y page 333).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” ( Y page 316).At the gas station221Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 221Z

Engine compartment
Hood
GWarning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
Opening
GWarning!
Do not open the hood when the engine is
overheated. You could be seriously injured.
Observe the coolant temperature gauge to
determine whether the engine may be
overheated. If you see flames or smoke
coming from the engine compartment, move
away from the vehicle. Wait until the engine
has cooled. If necessary, call the fire
department.
GWarning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool completely
before touching any components on the
vehicle. Comply with all relevant safety
precautions.
GWarning!
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades.
GWarning!
Vehicles with gasoline engine:
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on and the
engine is turned manually
GWarning!
Vehicles with diesel engine:
The engine is equipped with a high-voltage
electronic control unit for the injection
system. Because of the high voltage it is
dangerous to touch any components of the
injection system (injectors, electrical wires)
Rwith the engine running
Rwhile starting the engine
Rwhen the ignition is switched on
XPull hood lock release lever :.
The hood is unlocked.
! Never open the hood if the wiper arms are
folded forward away from the windshield.
Otherwise the windshield wipers or the
hood could be damaged.
Engine compartment223Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 223Z

applying the brakes and avoiding abrupt
steering maneuvers.
Restarting the tire pressure loss warning
system
The tire pressure loss warning system must
be restarted in the following situations:
R after you have changed the tire inflation
pressure
R after you have replaced the wheels or tires
R after you have installed new wheels or tiresXUsing the Tire and Loading Information
placard on the driver’s door B-pillar or, if
available, the tire inflation pressure label on
the inside of the fuel filler flap, make sure
the tire inflation pressure of all four tires is
correct.GWarning!
The tire pressure loss warning system can
only warn you in a reliable manner if you have
set the correct tire inflation pressures for
each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu ( Y page 138).XPress button 9 or : on the
multifunction steering wheel to select
Tire Pressure .XPress button a on the multifunction
steering wheel to confirm.
The following message appears in the
multifunction display:
Run Flat Indicator
Active
Press 'OK' to RestartXPress button a.
The following message will appear in the
multifunction display:
Tire PressureNow OK?
Cancel
YesXIf you wish to confirm: Press button
9 or : to select Yes.XPress button a.
The following message will appear in the
multifunction display:
Run Flat
Indicator
Restarted
After a certain “learning phase”, the tire
pressure loss warning system checks the
set pressure values for all four tires.XIf you wish to cancel: Press button 9
or : to select Cancel.XPress button a to confirm.
The previous settings remain unchanged.
Advanced Tire Pressure Monitoring
System (Advanced TPMS)
Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS). It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS is equipped with a combination low
tire pressure/TPMS malfunction telltale
(USA) or a low tire pressure telltale (Canada)
in the instrument cluster. Depending on how
the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires is significantly
underinflated. There is no malfunction in
the TPMS.
R USA only: If the telltale flashes for 60
seconds and then stays illuminated, the
TPMS system itself is not operating
properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.
Tires and wheels233Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 233Z