Display messagesPossible causes/consequences and M Solutions+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XRemove the SmartKey from the starter switch.+Replace
Key
BatteryThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 317).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 86).+Remove
'Start'
Button
and
Insert KeyThe KEYLESS-GO system is malfunctioning.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.¥Check
Washer
FluidThe washer fluid in the washer fluid reservoir has fallen below
the minimum level.XAdd washer fluid ( Y page 227).294Vehicle status messages in the multifunction displayPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 294
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
XInsert mechanical key ; into the trunk lid
lock.
XTurn mechanical key ; counterclockwise
to position 1.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
XTurn mechanical key ; back and remove
it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the trunk.
XPress the central locking switch
(Y page 81).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
Unlocking/locking manually315Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 315Z
GWarning!
When pushing back the head restraint
cushion, make sure your fingers do not
become caught between the head restraint
cushion and the cover. Failing to do so may
lead to injury.
XPull the top of the head restraint cushion in
direction of arrow : as far as it will go.
XAdjust the head restraint cushion
downward in direction of arrow ; as far as
it will go.
XFirmly press the top of the head restraint
cushion towards the head restraint cover in
direction of arrow = until it engages.
XRepeat this procedure on the NECK-PRO
active front head restraint for the second
front seat.
For information on NECK-PRO active front
head restraints, see “NECK-PRO active front
head restraints” (Y page 54).
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an authorized
Mercedes-Benz Center.
GWarning!
Batteries contain poisonous and corrosive
substances. Therefore, keep the batteries out
of reach of children.
If a battery is swallowed, seek medical help
immediately.
GWarning!
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Batteries contain materials that can harm the
environment if disposed of improperly.
Recycling of batteries is the preferred method
of disposal. Many states (USA only) or
provinces (Canada only) require sellers of
batteries to accept old batteries for recycling.
When inserting the batteries, make sure they
are clean and free of lint.
When replacing batteries, always replace
both batteries.
iThe required replacement batteries are
available at any authorized Mercedes-Benz
Center.
Replacement batteries: Lithium, type
CR 2025 or equivalent.
XRemove the mechanical key from the
SmartKey (Y page 315).
Replacing SmartKey batteries317Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 317Z
XPress mechanical key ; into the SmartKey
opening until battery compartment
cover : opens. Do not keep the cover
shut.
XRemove the battery compartment cover.XPat the SmartKey against the palm of your
hand until battery = falls out.
XInsert the new battery with the positive
terminal (+) facing up. Use a lint-free cloth.
XInsert the tabs of the battery compartment
cover into the housing and press the cover
closed.
XCheck the operation of the SmartKey as
well as the KEYLESS-GO function.
Replacing bulbs
Safety notes
Safe vehicle operation depends on proper
exterior lighting and signaling to a large
degree.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals and when a
bulb has been replaced. Contact an
authorized Mercedes-Benz Center for
headlamp adjustment.
GWarning!
Bulbs and bulb sockets can be very hot. Allow
the lamp to cool down before changing a bulb.
Keep bulbs out of reach of children.
Halogen lamps contain pressurized gas. A
bulb can explode if you
Rtouch or move it when hot
Rdrop the bulb
Rscratch the bulb
Wear eye and hand protection.
Because of high voltage in Xenon lamps, it is
dangerous to replace the bulb or repair the
lamp and its components. We recommend
that you have such work done by a qualified
technician.
iSince replacing bulbs is a technically
highly demanding process, we recommend
to have them replaced at an authorized
Mercedes-Benz Center.
iIf the headlamps or front fog lamps are
fogged up on the inside as a result of high
humidity, driving the vehicle a distance with
the lights on should clear up the fogging.
318Replacing bulbsPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 318
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.GWarning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! The battery is a
Valve-Regulated Lead
Acid (VRLA) battery, also referred to as
“fleece” battery.
Such batteries do not require topping-up of
the electrolyte level. VRLA batteries
therefore do not have cell caps and the
battery cover is non-removable. Do not
attempt to open the battery as otherwise
the battery will be damaged.
VRLA batteries do not require topping-up of
the electrolyte level. They cannot be
opened to check the electrolyte level.
However, the battery condition must be
checked periodically by performing a
battery conductance test. Refer to
Maintenance Booklet for battery condition
testing intervals.
The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
Battery337Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 337Z
XConnect negative terminal ? of charged
battery B with negative terminal A with
a jumper cable. Clamp the cable to
negative terminal ? of charged battery
B first.XStart engine of the vehicle with the
discharged battery and run at idle speed.
You can now turn on the electrical
consumers. Do not switch on the
headlamps under any circumstances.XRemove the jumper cables from negative
terminals ? and A first.XRemove the jumper cables from positive
terminals ; and =.
You can now switch on the headlamps.XSlide cover : from positive terminal =
back.XHave the battery checked at the nearest
authorized Mercedes-Benz Center.
Towing the vehicle
Safety notes
GWarning!
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function or DISTRONIC
PLUS if the vehicle is to be towed.
Mercedes-Benz recommends that the vehicle
be transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. This method is preferable to other
types of towing.
! To prevent damage during transport, do
not tie down vehicle by its chassis or
suspension parts.
If circumstances do not permit the
recommended towing methods, the vehicle
may be towed with all wheels on the ground
or front axle raised (except vehicles with
4MATIC) only so far as necessary to have the
vehicle moved to a safe location where the
recommended towing methods can be
employed.
! Before towing the vehicle observe the
following instructions:
R Do not tow-start the vehicle. You could
otherwise seriously damage the
automatic transmission which is not
covered by the Mercedes-Benz Limited
Warranty.
R Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
R Towing of the vehicle should only be
done using the properly installed towing
eye bolt. Never attach a tow cable, tow
rope or tow rod to the vehicle chassis,
frame or suspension parts.GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
! Avoid pulling the vehicle abruptly or
diagonally, since it could result in damage
to the chassis alignment.
! Do not use the towing eye bolt for
recovery, as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
i If the battery is disconnected or
discharged
R the SmartKey will not turn in the starter
switch
R the automatic transmission will remain in
park position P
For more information see “Battery”
( Y page 336) or “Jump starting”
( Y page 338).
340Towing the vehiclePractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 340