2010 MERCEDES-BENZ E350 tow

If no damage on major assemblies, fuel
system, and engine mount can be
determined:
XStart the engine in the usual manner.
Parking
GWarning!
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system. These materials could be
ignited and cause a vehicle fire.
Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
RKeep right foot on the brake pedal.
REngage the parking brake.
RShift the automatic transmission into park
position P.
RSlowly release the brake pedal.
RWhen parked on an incline, always turn the
front wheels towards the road curb.
RTurn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
RTake the SmartKey with you and lock the
vehicle when leaving.
Parking brake
GWarning!
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle’s
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
XReleasing: Pull on release handle :.
When the ignition is switched on or the
engine is running, the brake warning lamp
$ (USA only) or J (Canada only) in
the instrument cluster goes out.
XEngaging: Step on parking brake
pedal ; firmly.
When the engine is running, the brake
warning lamp $ (USA only) or J
(Canada only) in the instrument cluster
comes on.
Turning off the engine
GWarning!
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
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EffectBPark position
Shift the automatic transmission
into park position P only when the
vehicle is stopped. The park
position is not intended to serve as
a brake when the vehicle is parked.
Rather, the driver should always
engage the parking brake in
addition to shifting the automatic
transmission into park position P to
secure the vehicle.
The SmartKey can only be removed
from the starter switch with the
gear selector lever in park position
P . With the SmartKey removed from
the starter switch, the gear selector
lever is locked in park position P.
If the vehicle’s electrical system is
malfunctioning, the automatic
transmission could remain locked
in park position P.XHave the vehicle’s electrical
system checked at an authorized
Mercedes-Benz Center as soon
as possible.CReverse gear
Shift the automatic transmission
into reverse gear R only when the
vehicle is stopped.EffectANeutral position
No power is transmitted from the
engine to the drive axle. When the
brakes are released, the vehicle can
be moved freely (pushed or towed).
To avoid damage to the
transmission, never shift the
automatic transmission into neutral
position N while driving.
Exception: If the ESC is switched off
or malfunctioning, shift the
automatic transmission into neutral
position N if the vehicle is in danger
of skidding.
! Coasting the vehicle, or driving
for any other reason with the
automatic transmission in
neutral position N can result in
transmission damage that is not
covered by the Mercedes-Benz
Limited Warranty.7Drive position
The automatic transmission shifts
automatically. All forward gears are
available.
Driving tips
Kickdown
Use the kickdown when you want maximum
acceleration.
XU.S. vehicles except AMG vehicles:
Fully depress the accelerator pedal.
Depending on the engine speed the
automatic transmission shifts into a lower
gear.XCanada vehicles and AMG vehicles:
Depress the accelerator pedal past the
point of resistance.
Depending on the engine speed the
automatic transmission shifts into a lower
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DownshiftingGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
XBriefly pull left gearshift control :
( Y page 122).
The automatic transmission shifts into the
next lower gear.
i When you brake or stop, the automatic
transmission shifts down into a gear from
which you can easily accelerate or take off.
Kickdown
Using the kickdown while driving in manual
program mode M is not possible.
Deactivating manual shift program
XTurn the program mode selector dial until
C or S appears in the multifunction display.
or
XRestart the engine.
The automatic transmission will go to
automatic program mode C.
Manual program mode M is not stored.
Emergency operation (limp-home
mode)
If vehicle acceleration becomes less
responsive or sluggish or the automatic
transmission no longer shifts, the automatic
transmission is most likely operating in limp-
home (emergency operation) mode. In this
mode only second gear and reverse gear R
can be selected.
XStop the vehicle in a safe location.XShift the automatic transmission into park
position P.XTurn off the engine.XWait at least 10 seconds before restarting.XRestart the engine.XShift the automatic transmission into drive
position D (for second gear) or reverse gear
R .XHave the automatic transmission checked
at an authorized Mercedes-Benz Center as
soon as possible.
Transfer case
This section applies to vehicles equipped with
all-wheel drive (4MATIC) only. Both the front
and rear axles are powered at all times when
the vehicle is being operated.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0, or
1 , or KEYLESS-GO start/stop button in
position 0, or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
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DISTRONIC PLUS deactivated
When the DISTRONIC PLUS is deactivated,
you will see the following display in the
multifunction display.
Example illustration
:Preceding vehicle, if detected;Actual distance to the preceding vehicle=Preset distance threshold to the
preceding vehicle
?Your vehicleAPRE-SAFE® Brake activated
DISTRONIC PLUS lever
:Setting current or higher speed;Setting current or lower speed=Deactivating the DISTRONIC PLUS?Activating the DISTRONIC PLUS or
resuming to the last set speed
ASetting following distanceActivating DISTRONIC PLUSGWarning!
When the DISTRONIC PLUS is switched on,
the vehicle can be braked. You should
therefore switch off the DISTRONIC PLUS if
the vehicle must be towed.
You can activate the DISTRONIC PLUS when
the vehicle speed is above 20 mph
(30 km/h).
It is also possible to activate the DISTRONIC
PLUS when the vehicle speed is below
20 mph (30 km/h) and the DISTRONIC PLUS
has detected a preceding vehicle.
If the DISTRONIC PLUS is activated, one or
two segments ; (Y page 151) around set
speed = (Y page 151) in the multifunction
display are illuminated.
The maximum vehicle speed you can set is
120 mph (Canada: 200 km/h).
If the DISTRONIC PLUS is not activated after
the DISTRONIC PLUS lever is pulled in
direction of arrow ? (Y page 153), you will
see the message: DISTRONIC PLUS ---
mph in the multifunction display.
In the following cases you cannot activate the
DISTRONIC PLUS:
Rwithin 2 minutes after driving off, following
an engine start
Rif the vehicle is secured with the parking
brake
Rif the ESC is switched off or has switched
off due to a malfunction
Rwhen the automatic transmission is in park
position P, reverse gear R, or neutral
position N
Rif the hood is open
Rif the driver’s door is open and the driver
has not fastened his or her seat belt
Rif the front passenger or a rear passenger
door is open
Rif the radar sensors are switched off
(Y page 144)
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XRelease the brake pedal.XCarefully depress the accelerator pedal.
The hill-start assist system is inactive
R when starting off on a level road or downhill
grades
R with the automatic transmission in neutral
position N
R with the parking brake engaged
R if the ESC has switched off due to a
malfunction
All-wheel drive (4MATIC)
In vehicles with all-wheel drive (4MATIC),
both axles are powered at all times when the
vehicle is being operated. The 4MATIC
improves traction in conjunction with the ESC
( Y page 65) and the Electronic Traction
System (ETS/4-ETS) ( Y page 65).
GWarning!
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Do not tow with one axle raised. Doing so
could damage the transfer case, which is
not covered by the Mercedes-Benz Limited
Warranty. All wheels must be on or off the
ground. Observe instructions for towing the
vehicle with all wheels on the ground.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system and/or the transfer case which is
not covered by the Mercedes-Benz Limited
Warranty.
i In winter operation, the maximum
effectiveness of the 4MATIC is only
achieved with winter tires ( Y page 252) or
snow chains as required.
HOLD function
The HOLD function can assist you
R when driving off, especially on steep slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
Upon depressing the accelerator pedal, the
braking effect is canceled and the HOLD
function is deactivated.
Activation conditions
You can activate the HOLD function when
R the vehicle is stationary
R the engine is running
R your seat belt is fastened or the driver’s
door is closed
R the parking brake is released
R the hood is closed
R the automatic transmission is in neutral
position N, drive position D, or reverse gear
R
R the DISTRONIC PLUS is deactivated
( Y page 156)
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Activating HOLD XMake sure the activation conditions are
met.
XDepress the brake pedal.XContinue to depress the brake pedal with
increased pedal pressure until the message
HOLD appears in the multifunction display.
The HOLD function is activated. You can
now release the brake pedal.
Example illustration, HOLD function activated
iIf the HOLD function is not activated when
depressing the brake pedal, wait briefly and
repeat the above steps.
GWarning!
The vehicle’s brakes are applied when the
HOLD function is activated. Therefore,
deactivate the HOLD function, for example,
when the vehicle is pulled through an
automatic car wash or being towed.
Deactivating HOLD
The HOLD function is switched off when
Ryou depress the accelerator pedal with the
automatic transmission in drive position D
or reverse gear R
Ryou shift the automatic transmission into
park position P
Ryou depress the brake pedal fully again
until the message HOLD in the multifunction
display disappears
Ryou activate the DISTRONIC PLUS
GWarning!
The braking effect of the HOLD function is
canceled and the vehicle can start to roll if
Rthe HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal
Rthe HOLD function or the power supply is
malfunctioning, e.g. due to battery failure
Rthe electrical components in the engine
compartment or the fuses have been
manipulated
Rthe battery is disconnected
GWarning!
Never get out of the vehicle while the HOLD
function is activated!
The HOLD function must never be operated
or deactivated by passengers or from outside
the vehicle.
The HOLD function does not replace the
parking brake. It must not be used to secure
the vehicle when parking.
Deactivate the HOLD function when leaving
or parking the vehicle. Use the parking brake
to secure the vehicle.
When the HOLD function is activated, the
automatic transmission shifts into park
position P automatically when
Ropening the driver’s door and releasing the
seat belt
Rturning off the engine
Ropening the hood
Ra system malfunction occurs
Rthe on-board voltage is insufficient
The HOLD function is deactivated.
AIRMATIC (E 550 and E 550 4MATIC)
Introduction
The AIRMATIC lets you select the chassis and
suspension setup. The chassis and
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speed of up to 22 mph (35 km/h). It scans
automatically for and measures potential
parking spaces on both sides of the vehicle.
Example illustration
:Detected parking space on the left;Parking space symbol=Detected parking space on the right
At a vehicle speed of below 19 mph
(30 km/h), you see parking space
symbol ; as a system display in the
multifunction display.
When a parking space has been detected, an
additional arrow to the right = or to the
left : appears.
In order to be detected by the Parking
Guidance, a parking space must be
Rparallel to the direction of travel
Rat least 5 ft (1.5 m) wide
Rat least 4.3 ft (1.3 m) longer than your
vehicle is
A parking space is shown in the multifunction
display when driving by until you have
reached a distance of 50 ft (15 m) from the
space. The Parking Guidance only shows
parking spaces on the passenger side of the
vehicle unless you activate the driver’s side
(left) turn signal. If you would like to park on
the driver’s side, the left turn signal must
remain on until the reverse gear is engaged.
Parking
GWarning!
The Parking Guidance is only an aid and may
not detect all obstacles. The Parking
Guidance does not relieve you of the
responsibility to pay attention. You are always
responsible for safety and must continue to
pay attention to your immediate surroundings
when parking and maneuvering. Otherwise,
you could endanger yourself and others.
XBring the vehicle to a standstill as long as
the desired parking space is displayed by
the parking space symbol in the
multifunction display.
XShift the automatic transmission into
reverse gear R.
The message Check Vehicle
Surroundings Press ’OK’ to Confirm
appears in the multifunction display.
XPress a on the multifunction steering
wheel to confirm.
The display in the multifunction display
changes to the Parking Guidance.
The message Please Drive Backward
appears in the multifunction display,
depending on the distance to the parking
space.
Example illustration
XIf applicable, drive straight backward a
little.
An arrow pointing toward you indicates the
backward direction.
XDrive straight backward until an acoustic
signal sounds. Stop the vehicle. You have
reached the stop position. The arrow is
completely white.
The message Please Steer Wheel to
the Right or Please Steer Wheel to
the Left appears in the multifunction
display.
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if the tilt/sliding panel does not open
smoothly.
! Do not attempt to open the tilt/sliding
panel before the tilt/sliding panel is
properly synchronized. The tilt/sliding
panel could otherwise lock-up in the open
position.
If the tilt/sliding panel cannot be closed or
synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
XSwitch on the ignition.XPull the roof panel switch repeatedly in
direction of arrow = to the resistance
point until the tilt/sliding panel is closed
completely.
XPull and hold the roof panel switch in
direction of arrow = for 1 more second.
XPull the roof panel switch repeatedly in
direction of arrow = to the resistance
point until the roller sunblinds are closed
completely.
XPull and hold the roof panel switch in
direction of arrow = for 1 more second.
XCheck whether the tilt/sliding panel and
the roller sunblinds can be opened
completely (Y page 195).
Loading and storing
Loading instructions
GWarning!
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
Load distribution
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the total load limit indicated on the
corresponding Tire and Loading Information
placard located on the driver’s door B-pillar
(Y page 238).
The handling characteristics of a fully loaded
vehicle depend greatly on the load
distribution. It is therefore recommended to
load the vehicle according to the illustration
shown. The heaviest items are to be placed
towards the front of the vehicle.
Please pay attention to and comply with the
following instructions when loading the
vehicle and transporting cargo:
RAlways place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
RThe heaviest portion of the cargo should
always be kept as low as possible against
front or rear seat backrests.
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