The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:XIf you are starting the engine with the
SmartKey: Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.XIf you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow for better detection of the SmartKey.
or
XRemove the KEYLESS-GO start/stop
button from the starter switch.XStart the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start ( Y page 338).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.Driving offGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
E 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
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The automatic central locking function can
be switched off ( Y page 144).
Automatic transmissionGWarning!
It is dangerous to shift the automatic
transmission out of park position P or neutral
position N if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
! Only shift the automatic transmission into
reverse gear R or park position P when the
vehicle is stopped. Otherwise the
automatic transmission could be damaged.
XDepress the brake pedal.
The gear selector lever can now be used.XShift the automatic transmission into drive
position D or reverse gear R.
i
Shifting the automatic transmission out of
park position P is only possible with the
brake pedal depressed.
Without the brake pedal depressed, the
gear selector lever can be moved up or
down. However, the parking pawl remains
engaged, not allowing shifting to occur.
XWait for the gear selection process to
complete before setting the vehicle in
motion.XIf engaged, release the parking brake.XRelease the brake pedal.XCarefully depress the accelerator pedal.
After a cold start, the automatic transmission
shifts at a higher engine speed. This allows
the catalytic converter (gasoline engine) or
the oxidation catalyst (diesel engine) to reach
its operating temperature earlier.
For more information on driving, see “Driving
instructions” ( Y page 254).
Problems while driving
The engine runs erratically and misfires
R Gasoline engine: An ignition cable may be
damaged.
R The engine electronics may not be
operating properly.
R Gasoline engine: Unburned gasoline may
have entered the catalytic converter and
damaged it.
XGive very little gas.XHave the problem checked at an authorized
Mercedes-Benz Center as soon as possible.
The coolant temperature is above
248‡ (120†)
The coolant is too hot and is no longer cooling
the engine.
XStop the vehicle in a safe location as soon
as possible.XTurn off the engine immediately.XAllow the engine and coolant to cool off.XCheck the coolant level and add coolant if
necessary ( Y page 226).
In case of accident
If the vehicle is leaking fuel:
XDo not start the engine under any
circumstances.XExit the vehicle at a safe distance from the
roadway.XNotify local fire and/or police authorities.
If the extent of the damage cannot be
determined:
XContact an authorized Mercedes-Benz
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XPress button : or 9 to select the
Factory Setting function.
XPress button a.
The function Reset All Settings?
appears in the multifunction display.
XPress button : or 9 to select Yes or
No. Select Yes if you want to reset to
factory settings.
XPress button a to confirm.
The confirmation message appears in the
multifunction display.
Submenus in the Settings menu
XPress button = or ; to select the
Sett. menu.
XPress button : or 9 to select a
submenu.
Scroll down with button :, scroll up with
button 9.
With the selection marker on the desired
submenu, use the button a to access the
individual functions within that submenu.
Once within the submenu, you can use button
9 to move to the next function or
button : to move to the previous function
within that submenu.
The following lists show what settings can be
changed within the various menus. Detailed
instructions on making individual settings can
be found on the following pages.
Instrument cluster submenu
RSelecting speedometer display mode
(Y page 141)
RPermanent display (speed display or
outside temperature) (Y page 141)
Lights submenu
RSwitching daytime running lamp mode on
or off (USA only) (Y page 141)
RSwitching Adaptive Highbeam Assist on or
off (Y page 142)
RSwitching locator lighting on or off
(Y page 142)
RSetting ambient lighting (Y page 143)
RSwitching interior lighting delayed shut-off
on or off (Y page 143)
Vehicle submenu
RSwitching automatic central locking on or
off (Y page 144)
RSwitching the radar sensors on or off
(Y page 144)
Convenience submenu
RActivating easy-entry/exit feature
(Y page 145)
RActivating/deactivating seat belt
adjustment function (Y page 145)
Instrument cluster submenu
Access the Instr. Cluster submenu via
the Sett. menu. Use the Instr. Cluster
submenu to change the instrument cluster
display settings.
The following functions are available:
RSelecting speedometer display mode
(Y page 141)
RPermanent display (speed display or
outside temperature) (Y page 141)
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XPress button a to change the current
status.
Depending on the previous status, the
interior lighting delayed shut-off feature
will be Enabled or Disabled.
Vehicle submenu
Access the Vehicle submenu via the Sett.
menu. Use the Vehicle submenu to switch
the automatic central locking or the radar
sensors on or off.
Switching automatic central locking on or
off
Use this function to switch the automatic
central locking on or off. With the automatic
central locking activated, the vehicle is
locked centrally at a vehicle speed of
approximately 9 mph (15 km/h).
XPress button = or ; to select the
Sett. menu.
XPress button : or 9 to select the
Vehicle submenu.
XPress button a.XPress button : or 9 to select the
Automatic Door Lock: function.
The current setting Enabled or Disabled
is shown.
XPress button a to change the current
status.
Depending on the previous status, the
Automatic Door Lock: feature will be
Enabled or Disabled.
Switching the radar sensors on or off
If your vehicle is equipped with DISTRONIC
PLUS it is equipped with a radar sensor
system which you can switch on or off.
When traveling in Canada in a vehicle not
registered in Canada, you must switch off the
radar sensor system. Canadian law does not
permit the use of the radar sensor system for
vehicles from outside of Canada. When you
switch off the radar sensor system, the
following functions are deactivated:
RBAS PLUS (Y page 63)
RPRE-SAFE® Brake (Y page 69)
RDISTRONIC PLUS (Y page 149)
RBlind Spot Assist (Y page 175)
iUSA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
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! Never refuel vehicles with gasoline engine
with diesel fuel. Never refuel vehicles with
diesel engine with gasoline. Even small
amounts of incorrect fuel will damage the
fuel system and engine. Damage resulting
from the use of non-approved fuels or fuel
additives or resulting from mixing gasoline
with diesel fuel or vice versa is not covered
by the Mercedes-Benz Limited Warranty.
! If you have accidentally filled the tank
with incorrect or non-approved fuel, do not
switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! Gasoline engine:
To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
! Diesel engine:
When filling the diesel fuel tank using fuel
containers, place a filling filter, a suede
cloth or a clean flannel cloth as a filter.
Otherwise, particles from the fuel container
could clog the fuel lines and/or the diesel
injection system.
! Diesel engine:
The engine is more susceptible to wear and
damage if you use
R marine diesel fuel
R heating oil
R additives
The exhaust aftertreatment device will be
seriously damaged if you use any other
diesel fuel than ULTRA-LOW SULFURHIGHWAY DIESEL FUEL (ULSD, 15 ppm
SULFUR MAXIMUM).
The use of such non-approved fuels and/or
special additives is not covered by the
Mercedes-Benz Limited Warranty.
i Gasoline engine:
Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline (gasoline
engine)” ( Y page 362), see “Fuel
requirements” ( Y page 363), or contact an
authorized Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
i Diesel engine:
Only use commercially available vehicular
ULTRA-LOW SULFUR HIGHWAY DIESEL
FUEL (ULSD, 15 ppm SULFUR MAXIMUM).
Information on diesel quality can normally
be found on the fuel pump. Please contact
gas station personnel in case labels on the
pump cannot be found.
For more information on diesel fuels, see
“Fuel requirements” ( Y page 363), or
contact an authorized Mercedes-Benz
Center, or visit www.mbusa.com (USA
only).
i Diesel engine:
If you have driven the vehicle until the tank
is empty, the fuel system needs to be bled
( Y page 333).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
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The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
XInsert mechanical key ; into the trunk lid
lock.
XTurn mechanical key ; counterclockwise
to position 1.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
XTurn mechanical key ; back and remove
it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the trunk.
XPress the central locking switch
(Y page 81).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
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the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 315).
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
XCheck whether the doors and the trunk are
locked.
XIf necessary, lock the trunk with the
mechanical key (Y page 85).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Fuel filler flap
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
In case the central locking system does not
release the fuel filler flap, you can open it
manually.
The fuel filler flap release is located on the
passenger side in the trunk behind the cover.
XOpen the trunk (Y page 81).XPush the parcel net down.XOpen the cover (Y page 268).XRemove fuel filler flap release ; from
holder :.
XPull fuel filler flap release ; in direction of
the arrow.
XOpen the fuel filler flap (Y page 220).XClose the cover.XClose the trunk.
Resetting activated NECK-PRO active
front head restraints
If the NECK-PRO active front head restraints
have been triggered in a rear-end collision,
they must be reset.
You can tell that the NECK-PRO active front
head restraints have been triggered when
they have been moved forward and cannot be
adjusted.
GWarning!
For safety reasons, have the NECK-PRO active
front head restraints checked at an
authorized Mercedes-Benz Center after a
rear-end collision.
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Removing towing eye boltXLoosen towing eye bolt ; by turning it
counterclockwise.XUnscrew towing eye bolt ;.XReinstalling cover: Fit cover :
( Y page 341) and snap it into place.XStore the towing eye bolt ; and wheel
wrench back into the vehicle tool kit.
Towing with one axle raised
! The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
! Vehicles with 4MATIC: Do not tow with
one axle raised. Doing so could damage the
transfer case, which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the vehicle
with all wheels on the ground.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the automatic central locking
( Y page 144).XSwitch off the ignition and leave the
SmartKey in the starter switch.XSwitch on the hazard warning flasher
( Y page 101).
!
Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the vehicle is being
towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
Towing with all wheels on the groundGWarning!
If circumstances require towing the vehicle
with all wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or in the vehicle’s electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
If the SmartKey is left in the starter switch
position 0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch on the hazard warning flasher
( Y page 101).
!
The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
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