The engine does not start. You can hear
the starter.
There could be a malfunction in the engine
electronics or in the fuel supply system.
Carry out the following steps:XIf you are starting the engine with the
SmartKey: Turn the SmartKey in the starter
switch to position 0 and repeat the starting
procedure.XIf you are starting the engine with KEYLESS-
GO: Close any doors that may be open to
allow for better detection of the SmartKey.
or
XRemove the KEYLESS-GO start/stop
button from the starter switch.XStart the engine with the SmartKey as radio
signals from another source may be
interfering with the KEYLESS-GO function.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The engine does not start. You cannot
hear the starter.
The battery may not be charged sufficiently.
XGet a jump start ( Y page 338).
If the engine will not start despite a jump
start:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.
The starter has been exposed to excessive
temperatures.
XLet the starter cool for about 2 minutes.XRepeat the starting procedure.
If the engine does not start after several
starting attempts:
XContact an authorized Mercedes-Benz
Center or call Roadside Assistance.Driving offGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
E 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! If an acoustic warning sounds and the
message Release Parking Brake
appears in the multifunction display when
driving off, you have forgotten to release
the parking brake.
Release the parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
i Once the vehicle is in motion, the
automatic central locking function engages
and the locking knobs in the doors move
down.
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will no longer brake your vehicle. You are
always responsible for maintaining a distance
from other vehicles, observing road speeds
and braking well in advance.
StoppingGWarning!
The braking effect of the DISTRONIC PLUS is
canceled and the vehicle can start to roll if
R the DISTRONIC PLUS is switched off using
the DISTRONIC PLUS lever
R you accelerate
R the DISTRONIC PLUS system or the power
supply is malfunctioning, e.g. due to battery
failure
R the electrical components in the engine
compartment or the fuses have been
manipulated
R the battery is disconnected
GWarning!
Never get out of the vehicle while the
DISTRONIC PLUS is switched on!
The DISTRONIC PLUS must never be operated
or switched off by passengers or from outside
the vehicle.
The DISTRONIC PLUS is not a substitute for
the parking brake. It must not be used to
secure the vehicle when parking.
When you get out of the vehicle or switch off
the engine, deactivate the DISTRONIC PLUS
and secure the vehicle from rolling away by
engaging the parking brake.
When the DISTRONIC PLUS detects that the
preceding vehicle is stopping, the vehicle
brakes until it also stops. Once the vehicle is
at a standstill, it remains stationary, without
depressing the brake pedal.
Depending on the following distance set
using the distance setting switch on the
DISTRONIC PLUS lever ( Y page 157), the
vehicle will stop adequate away from the
preceding vehicle.
When the DISTRONIC PLUS is activated and
the vehicle is at a standstill, the automatic
transmission shifts into park position P
automatically when
R opening the driver’s door and releasing the
seat belt
R turning off the engine
R opening the hood
R a system malfunction occurs
R the on-board voltage is insufficient
The DISTRONIC PLUS is deactivated.
Setting the current speedXAccelerate or decelerate to the desired
speed.XBriefly lift the DISTRONIC PLUS lever in
direction of arrow : or depress in
direction of arrow ; (Y page 153).
The current speed is set.XRemove your foot from the accelerator
pedal.
i If you do not take your foot off of the
accelerator pedal and continue to
accelerate past the set speed, the following
message will appear in the multifunction
display:
DISTRONIC PLUS Override
The distance to a slower moving vehicle in
front of you will not be set. Your vehicle
speed will then be determined only by the
accelerator pedal position.
Changing the set speed
GWarning!
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
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Activating HOLD XMake sure the activation conditions are
met.
XDepress the brake pedal.XContinue to depress the brake pedal with
increased pedal pressure until the message
HOLD appears in the multifunction display.
The HOLD function is activated. You can
now release the brake pedal.
Example illustration, HOLD function activated
iIf the HOLD function is not activated when
depressing the brake pedal, wait briefly and
repeat the above steps.
GWarning!
The vehicle’s brakes are applied when the
HOLD function is activated. Therefore,
deactivate the HOLD function, for example,
when the vehicle is pulled through an
automatic car wash or being towed.
Deactivating HOLD
The HOLD function is switched off when
Ryou depress the accelerator pedal with the
automatic transmission in drive position D
or reverse gear R
Ryou shift the automatic transmission into
park position P
Ryou depress the brake pedal fully again
until the message HOLD in the multifunction
display disappears
Ryou activate the DISTRONIC PLUS
GWarning!
The braking effect of the HOLD function is
canceled and the vehicle can start to roll if
Rthe HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal
Rthe HOLD function or the power supply is
malfunctioning, e.g. due to battery failure
Rthe electrical components in the engine
compartment or the fuses have been
manipulated
Rthe battery is disconnected
GWarning!
Never get out of the vehicle while the HOLD
function is activated!
The HOLD function must never be operated
or deactivated by passengers or from outside
the vehicle.
The HOLD function does not replace the
parking brake. It must not be used to secure
the vehicle when parking.
Deactivate the HOLD function when leaving
or parking the vehicle. Use the parking brake
to secure the vehicle.
When the HOLD function is activated, the
automatic transmission shifts into park
position P automatically when
Ropening the driver’s door and releasing the
seat belt
Rturning off the engine
Ropening the hood
Ra system malfunction occurs
Rthe on-board voltage is insufficient
The HOLD function is deactivated.
AIRMATIC (E 550 and E 550 4MATIC)
Introduction
The AIRMATIC lets you select the chassis and
suspension setup. The chassis and
162Driving systemsControls in detail
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Maximum permissible tire inflation
pressure
This number is the greatest amount of air
pressure that should ever be put in the tire.
Normal occupant weight
The number of occupants the vehicle is
designed to seat, multiplied by 68 kilograms
(150 lb).
Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Production options weight
The combined weight of those installed
regular production options weighing over
5 lbs (2.3 kilograms) in excess of those
standard items which they replace, not
previously considered in curb weight or
accessory weight, including heavy duty
brakes, ride levelers, roof rack, heavy duty
battery, and special trim.
PSI (Pounds per square inch)
A standard unit of measure for air pressure.
Recommended tire inflation pressure
The recommended tire inflation pressure for
normal driving conditions is listed on the Tire
and Loading Information placard located on
the driver’s door B-pillar. It provides best
handling, tread life and riding comfort.
Supplemental information pertaining to
special driving situations can be found on the
tire inflation pressure label on the inside of
the fuel filler flap.
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated.
Sidewall
The portion of a tire between the tread and
the bead.
TIN (Tire Identification Number)
Unique identifier which facilitates efforts by
tire manufacturers to notify purchasers in
recall situations or other safety matters
concerning tires and gives purchasers the
means to easily identify such tires. The TIN is
comprised of “Manufacturer’s identification
mark”, “Tire size”, “Tire type code” and “Date
of manufacture”.
Tire ply composition and material used
This indicates the number of plies or the
number of layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and sidewall, which
include steel, nylon, polyester, and others.
Tire speed rating
Part of tire designation (speed symbol);
indicates the speed range for which a tire is
approved.
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lb) times the vehicle’s
designated seating capacity.
Traction
The adhesive friction of a tire on a surface on
which it moves. The amount of grip provided.
Tread
The portion of a tire that comes into contact
with the road.
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Display messagesPossible causes/consequences and M SolutionsService
RequiredDo Not
Shift
Gears
Visit
DealerIn addition an acoustic warning sounds.
The automatic transmission cannot be shifted out of the
current transmission position because of a malfunction.
If the automatic transmission is in drive position D:XWithout shifting the automatic transmission out of drive
position D, drive to an authorized Mercedes-Benz Center.
If the automatic transmission is set to position neutral
position N, reverse gear R or park position P:
XDo not drive.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.Only
Shift to
'P' when
Vehicle
is
StationaryYou have attempted to shift the automatic transmission into
park position P although the vehicle was still in motion.XStop your vehicle as soon as it is safe to do so.XShift the automatic transmission to park position P.Shift to
'P' or 'N'to Start
EngineYou have attempted to start the engine with the KEYLESS-GO
start/stop button while the automatic transmission was in
reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.Auxiliary
BatteryMalfunctio
nThe backup battery for the automatic transmission is no
longer charging.XContact an authorized Mercedes-Benz Center.
Tires
Display messagesPossible causes/consequences and M SolutionsCheck
Tire
PressureThen
Restart
Run Flat
IndicatorThere has been a warning message about a loss in the tire
inflation pressure and the tire pressure loss warning system
was not restarted yet.XMake sure the correct tire inflation pressure is set for each
tire.XThen restart the tire pressure loss warning system
( Y page 232).Run Flat
IndicatorInoperativ
eThe tire pressure loss warning system is malfunctioning.XHave the tire pressure loss warning system checked at an
authorized Mercedes-Benz Center.284Vehicle status messages in the multifunction displayPractical hints
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Display messagesPossible causes/consequences and M Solutions+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XRemove the SmartKey from the starter switch.+Replace
Key
BatteryThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 317).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 86).+Remove
'Start'
Button
and
Insert KeyThe KEYLESS-GO system is malfunctioning.XRemove the KEYLESS-GO button from the starter switch
( Y page 86).XOperate the vehicle with the SmartKey in the starter switch.¥Check
Washer
FluidThe washer fluid in the washer fluid reservoir has fallen below
the minimum level.XAdd washer fluid ( Y page 227).294Vehicle status messages in the multifunction displayPractical hints
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The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.
Unlocking the driver’s door
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
XInsert mechanical key ; into the trunk lid
lock.
XTurn mechanical key ; counterclockwise
to position 1.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
XTurn mechanical key ; back and remove
it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the trunk.
XPress the central locking switch
(Y page 81).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
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flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.GWarning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! The battery is a
Valve-Regulated Lead
Acid (VRLA) battery, also referred to as
“fleece” battery.
Such batteries do not require topping-up of
the electrolyte level. VRLA batteries
therefore do not have cell caps and the
battery cover is non-removable. Do not
attempt to open the battery as otherwise
the battery will be damaged.
VRLA batteries do not require topping-up of
the electrolyte level. They cannot be
opened to check the electrolyte level.
However, the battery condition must be
checked periodically by performing a
battery conductance test. Refer to
Maintenance Booklet for battery condition
testing intervals.
The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
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