2010 MERCEDES-BENZ E350 Time

VehicleProblemPossible causes/consequences and M Solutions8The yellow fuel
tank reserve
warning lamp
comes on when
the engine is
running.The fuel level has gone below the reserve mark.XRefuel at the next gas station.
Engine
ProblemPossible causes/consequences and M Solutions;
The yellow engine
malfunction indicator
lamp comes on when
the engine is running.There may be a malfunction in
R the fuel management system
R the ignition system (gasoline engine)
R the emission control system
R systems which affect emissions
Such malfunctions may result in excessive emissions values and
may switch the engine to limp-home (emergency operation) mode.XHave the vehicle checked as soon as possible at an authorized
Mercedes-Benz Center.
i Some states may by law require you to visit a workshop as
soon as the engine malfunction indicator lamp comes on. Check
local requirements.
;
The yellow engine
malfunction indicator
lamp comes on when
the engine is running.A loss of pressure has been detected in the fuel system. The fuel
cap may not be closed properly or the fuel system may be leaky.XCheck the fuel cap ( Y page 220).XIf it is not closed properly: Close the fuel cap.XIf it is closed properly: Have the fuel system checked by an
authorized Mercedes-Benz Center.Diesel engine: Your fuel tank was driven empty.XAfter refueling, start, turn off and restart the engine three or four
times in succession.
The limp-home mode is canceled. You do not need to have your
vehicle checked.310What to do if …Practical hints
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Version 1: Open vent screw F on
pressure gauge G (Y page 331).
Version 2: Press yellow deflate button a
located in air pump housing next to
pressure gauge G.XDrive to the nearest qualified workshop,
e.g. an authorized Mercedes-Benz Center,
to have the damaged tire replaced.XRecommended duration of use: A
maximum of 300 miles (500 km) at 50 mph
( 80 km/h) or below with the recommended
tire inflation pressure.XContact an authorized Mercedes-Benz
Center as soon as possible to obtain a new
TIREFIT kit.XBring used TIREFIT materials to an
authorized Mercedes-Benz Center for
proper disposal.XReplace your TIREFIT container every
4 years. Replacement containers are
available at any authorized Mercedes-Benz
Center.
Bleeding the fuel system (diesel
engine only)
Driving the vehicle until the fuel tank is empty
is not recommended. Otherwise, air may be
sucked into the fuel system. If this happens,
the malfunction indicator lamp ; comes
on and the engine may not start immediately
after refueling the vehicle.
After refueling:
XMake sure the automatic transmission is in
park position P.
The transmission position indicator in the
multifunction display should be on P.XDo not depress the accelerator.XIf necessary, remove the KEYLESS-GO
start/stop button from the starter switch.XTurn the SmartKey in the starter switch to
position 2 for at least 10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch to
position 3 and hold it there for a maximum
of 10 seconds or until the engine runs
surge-free.
If the engine does not start:
XTurn the SmartKey in the starter switch
once more to position 2 for at least
10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch
once more to position 3 and hold it there
for a maximum of 10 seconds or until the
engine runs surge-free.XIf necessary, repeat the above steps.
If the engine still does not start after
3 attempts:
Do not make any further attempts to start the
engine. Contact an authorized Mercedes-
Benz Center or call Roadside Assistance
( Y page 210).
i When the malfunction indicator
lamp ; in the instrument cluster has
been illuminated for the above condition, it
will remain illuminated until the engine was
cycled on and off four times in a row.
AdBlue ®
(diesel engine only)
The BlueTEC exhaust gas aftertreatment
system requires a reducing agent (AdBlue ®
)
in order to function properly. Refilling with
AdBlue ®
is part of the regular maintenance
service work. A tankful of AdBlue ®
should
suffice until the next maintenance service
under normal driving conditions.
When the AdBlue ®
tank is low, the message
Check Additive See Operator’s
Manual appears in the multifunction display.
When the AdBlue ®
level drops to the
minimum level, the message Remaining
AdBlue®
(diesel engine only)333Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 333Z

Starts: 20 appears in the multifunction
display.
i When the message Remaining Starts:
20 appears in the multifunction display, you
can start the engine 20 more times. If you
do not add AdBlue ®
, the engine cannot be
started beyond that point. Fill the
AdBlue ®
tank with approximately 1 gal
(3.79 l) AdBlue ®
(corresponds to
approximately 2 AdBlue ®
refill containers)
or have the AdBlue ®
tank filled by an
authorized Mercedes-Benz Center.
i For refilling outside the maintenance
service intervals, refill the AdBlue ®
tank
with approximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 AdBlue ®
refill containers).
Always use the particular AdBlue ®
refill
containers for refilling outside the
maintenance service interval. Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance if necessary
( Y page 210).
Additional information on BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Refilling with AdBlue ®

GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
! AdBlue ®
is not a fuel additive and must
not be added to the diesel fuel tank. If
AdBlue ®
reaches the diesel fuel tank, the
engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
334AdBlue ®
(diesel engine only)Practical hints
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XPlace AdBlue® filler cap cover : as
illustrated and turn it clockwise to its stop.
XLower the trunk floor.XClose the trunk.XDrive the vehicle at a speed of at least
10 mph (16 km/h).
The message Check Additive See
Operator’s Manual disappears after
approximately 1 minute.
iIf the message Check Additive See
Operator’s Manual still appears in the
multifunction display, refill with one more
container of AdBlue®.
iHave the AdBlue® level checked and, if
necessary, filled completely afterward at
an authorized Mercedes-Benz Center.
Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe.
GWarning!
Observe all safety instructions and
precautions when handling automotive
batteries.
Risk of explosion.Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
GWarning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
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flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.GWarning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! The battery is a
Valve-Regulated Lead
Acid (VRLA) battery, also referred to as
“fleece” battery.
Such batteries do not require topping-up of
the electrolyte level. VRLA batteries
therefore do not have cell caps and the
battery cover is non-removable. Do not
attempt to open the battery as otherwise
the battery will be damaged.
VRLA batteries do not require topping-up of
the electrolyte level. They cannot be
opened to check the electrolyte level.
However, the battery condition must be
checked periodically by performing a
battery conductance test. Refer to
Maintenance Booklet for battery condition
testing intervals.
The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
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Removing towing eye boltXLoosen towing eye bolt ; by turning it
counterclockwise.XUnscrew towing eye bolt ;.XReinstalling cover: Fit cover :
( Y page 341) and snap it into place.XStore the towing eye bolt ; and wheel
wrench back into the vehicle tool kit.
Towing with one axle raised
! The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
! Vehicles with 4MATIC: Do not tow with
one axle raised. Doing so could damage the
transfer case, which is not covered by the
Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the vehicle
with all wheels on the ground.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the automatic central locking
( Y page 144).XSwitch off the ignition and leave the
SmartKey in the starter switch.XSwitch on the hazard warning flasher
( Y page 101).
!
Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the vehicle is being
towed with one axle raised.
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
Towing with all wheels on the groundGWarning!
If circumstances require towing the vehicle
with all wheels on the ground, always tow with
a tow bar if:
R the engine will not run
R there is a malfunction in the brake system
R there is a malfunction in the power supply
or in the vehicle’s electrical system
This is necessary to adequately control the
towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position 2.
If the SmartKey is left in the starter switch
position 0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
GWarning!
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch on the hazard warning flasher
( Y page 101).
!
The vehicle may be towed only for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h).
342Towing the vehiclePractical hints
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Parts service
All authorized Mercedes-Benz Centers
maintain a stock of Genuine Mercedes-Benz
Parts required for maintenance and repair
work. In addition, strategically located parts
distribution centers provide quick and
reliable parts service.
More than 300 000 different parts for
Mercedes-Benz models are available.
Genuine Mercedes-Benz Parts are subjected
to stringent quality inspections. Each part has
been specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles.
Therefore, Genuine Mercedes-Benz Parts
should be installed.
! Do not use non-genuine Mercedes-Benz
parts and accessories not authorized by
Mercedes-Benz. Doing so could damage
the vehicle, which is not covered by the
Mercedes-Benz Limited Warranty. Also, it
could compromise the vehicle’s durability
or safety.
Warranty coverage
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control Systems Warranty
RState Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties, copies of which are
available at any authorized Mercedes-Benz
Center.
Loss of Service and Warranty
Information booklet
Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a
replacement. It will be mailed to you.
Identification labels
The Vehicle Identification Number (VIN) can
be found
Ron certification label : on the driver’s door
B-pillar
Rembossed underneath the carpet in the
front passenger footwell
Ron the lower edge of the windshield
346Identification labelsTechnical data
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not meeting Mercedes-Benz approved fuel
standards.
Gasoline additives
A major concern among engine
manufacturers is carbon build-up caused by
gasoline. Mercedes-Benz recommends only
the use of quality gasoline containing
additives that prevent the build-up of carbon
deposits.
After an extended period of using fuels
without such additives carbon deposits can
build up, especially on the intake valves and
in the combustion area, leading to engine
performance problems such as:
R Warm-up hesitation
R Unstable idle
R Knocking/pinging
R Misfire
R Power loss
In areas where carbon deposits may be
encountered due to lack of availability of
gasoline which contains these additives, the
use of Mercedes-Benz approved additives is
recommended.
Contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only) for a
listing of approved products. Follow
directions on the product label.
Do not blend other fuel additives with fuel.
This only results in unnecessary cost and may
be harmful to the engine operation.
! Damage or malfunction resulting from
poor fuel quality or from blending additional
fuel additives other than those tested and
approved by us for use on Mercedes-Benz
vehicles are not covered by the Mercedes-
Benz Limited Warranty or by any pre-owned
or Extended Limited Warranties.
AdBlue ®
AdBlue ®
is a non-flammable, non-toxic,
colorless and odorless, water-soluble liquid.
! Only use AdBlue ®
complying with
ISO 22241. Do not blend with additives.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
High ambient temperatures
If AdBlue ®
in the reservoir heats up to above
122‡ (50†) for a long period of time, for
example due to direct sunlight, ammonia gas
vapors may escape when opening the
AdBlue ®
tank.
GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
Low ambient temperatures
AdBlue ®
freezes at a temperature of
approximately 12‡ (-11†). Your vehicle is
factory equipped with an AdBlue ®
preheating
system. The vehicle can thus be operated at
temperatures below 12‡ (-11†).
Special additives
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
364Fuels, coolants, lubricants, etc.Technical data
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