2010 MERCEDES-BENZ E-Class SEDAN phone

Overview
Operating Safety
GWarning!
Please devote your attention first and
foremost to the traffic situation you are in.
While the system permits hands-free phone
operation, attention to traffic may be diverted
not only by physical operation of a phone, but
also by the distraction of a phone
conversation while driving. As such, for safety
reasons, we encourage the driver to stop the
vehicle in a safe place before answering or
placing a phone call.
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
pay attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your
attention from driving and increase your risk
of an accident.
GWarning!
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This could
cause a delay in completing your phone call
in a timely manner. This could distract you in
an emergency situation and cause you to be
involved in an accident.
Vehicle Equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Symbols Only Used in this Chapter
The following symbols indicate:
sthat you have to say somethingtthat there is a voice output from the
voice controluthat the system shows information on
the display.
Usage
You can use the voice control system to
operate the following systems depending on
the equipment in your vehicle:
R Phone
R Navigation
R Address book
R Audio (radio, satellite radio, DVD changer,
memory card, music register, media
interface)
Say the commands without pausing between
individual words. If you enter a command that
does not exist or is incorrect, the voice
control system asks you for a new command
with Please repeat or Please repeat
186OverviewVoice Control

your entry!. The voice control confirms
important commands to you and gives you
instructions in the event of incorrect entries.
Command Types
Voice control distinguishes between the
following types of command:
R Global commands:
These are commands which can be called
up at any time (e.g. help, navigation or
phone commands).
R Local commands:
These are commands which are only
available for the active application (e.g.
“Save”).
Active Application
The local commands refer to the application
currently shown on the display and to the
audio source you are currently listening to.
For example, if you are listening to the radio
while the navigation application is active on
the display, you can operate both
applications using voice control.
Operating Voice Control 1Multifunction display2x Mute, X decreases the volume,
W increases the volume3? Activates voice control?% Cancels voice control
Starting the Dialog
XSwitch on the ignition (see the vehicle
Operator's Manual).
i After the ignition has been switched on, it
takes about 30 seconds for the voice
control system to be ready for operation.
During this period the message Loading
Speech Data is displayed.
XPress the ? button.
An acoustic signal confirms that the dialog
has been started.XGive a command.
Interrupting the Dialog
If a list appears on the display, you can use
the “Pause” command to interrupt the dialog.
You can then select an entry using the
COMAND controller.
Overview187Voice ControlZ

To resume the dialog with voice control, press
the ? button on the multifunction steering
wheel.
Canceling the Dialog
XPress the % button.
or
XSay the command Cancel (except when
creating and storing voice tags, navigation
entries or during individualization).
or
XPress any button on COMAND.
Adjusting the Volume
XStart the dialog.XGive a command, e.g. Help.XPress the W or X button.
The volume increases or decreases during
voice output.
or
XSet the volume for the voice output on the
volume control for COMAND.
Display Messages
The audible help function can be
supplemented by visual help on the display
( Y page 42). If the help function is switched
on, the most important commands that are
currently possible appear in the display when
you start the dialog.
In the address book and navigation system, a
selection list is shown in the display if voice
control requires additional information from
you.
Entering Numbers
R Digits from “zero” to “nine” are permitted.
R Say the phone number in groups of three
to five digits.
Spell
R The letters of the alphabet and the numbers
0 to 9 are permitted.
R Say the letters in groups of five to seven
letters.
R Say each individual letter clearly.
i Using individualization, you can fine-tune
voice control to your own voice and thus
improve voice recognition. The process of
individualization is described in chapter
“System Settings” ( Y page 42).
i If you use individualization, it may impair
recognition of other users. Switch off
individualization if it makes recognition of
other users worse.
Phone
GWarning
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellular
telephone while the vehicle is in motion. Stop
the vehicle in a safe location before placing or
answering a call.
If you nonetheless choose to use the mobile
phone while driving, please use the handsfree
feature and be sure to pay attention to the
traffic situation at all times. Use the mobile
phone only when road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
188PhoneVoice Control

Operation
You can use voice control to:
R place a call by using your voice to input a
phone number
R store names and numbers in the address
book
R dial a number from the address book
R dial a number from the received calls or
latest calls list
R listen to the phone book
R retrieve and manage your voice mail and
recorded announcement services
R redial
Voice control recognizes whether:
R your phone is switched on
R your phone is connected via Bluetooth ®
R the car phone is registered with the
relevant mobile phone network
R it is possible to dial
If it is not possible to dial, voice control issues
a message to this effect.
i You can still operate your phone using the
keypad.
Commands
“Phone”
Use the “Phone” command to select the
phone application. Use this command if you
wish the digits entered to be shown on the
display.
“Help Phone”
Voice control has an extensive help function.
Using the “Help Phone” command, you can
have all the essential commands for the
phone read out ( Y page 206).
“Dial number”
You can use the “Dial number” command to
dial a phone number.
The digits 0 to 9 and the word “Plus” are
permitted.
“ Plus” replaces the international dialing code,
e.g. “00”.
Say the phone number in the form of a
continuous string of digits or as blocks of
digits, e.g. three to five digits.
Voice control repeats the digits it recognizes
after each block of digits (with a pause of
about half a second between each block of
digits) and waits for you to continue speaking.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesOkaytDialing number
i You can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command “Okay”.
“Confirm”
While you are entering a number, you can use
the “Confirm” command to have all the
spoken digits repeated by voice control.
Voice control will then prompt you to
continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosConfirmtZero one three zero. Please continue.Phone189Voice ControlZ

sFive zero zero fivetFive zero zero fivesOkaytDialing number
iYou can also dial the specified number if
you press the 6 button on the multi-
function steering wheel instead of the
concluding command Okay.
“Correction”
While you are entering a number, you can use
the “Correction” command to correct the
block of digits last spoken. When you input
this command, voice control deletes the last
block of digits and repeats the digits input up
to this point. Voice control will then prompt
you to continue with the entry.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesCorrectiontZero one three zero. Please continue.sFive zero zero fivetFive zero zero fivesOkaytDialing number
“Delete”
While you are entering a number, you can use
the “Delete” command to delete all the digits
which have been entered. After you have
input this command, voice control prompts
you to enter additional digits or commands.
Example of dialog:
sDial numbertPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesDeletetNumber deleted, please say the
number againsZero three seven threetZero three seven threesThree nine onetThree nine onesOkaytDialing number
“Save Name” (Address Book)
( Y page 198)
“Dial Name” (Address Book)
( Y page 199)
“Delete Name” (Address Book)
( Y page 199)
“Read out Phone Book” and “Dialing a
Phone Number”
You can use the “Read out phone book”
command to listen to all entries in the phone
book in which a phone number is also stored
and, if required, select an entry.
Example of dialog:
sRead out phone book
The system reads out all the address
book entries with phone numbers. If
the list contains more than 30 entries,
the system asks you to say the name
from which the reading shall be
started.uThe system shows the list of phone
book entries being read out.XTo select an entry: Press the ? button
immediately after the desired entry has
been read out.190PhoneVoice Control

iIf there is more than one phone number
for an entry, voice control queries this.tDo you want to call Smith?sHometSmith home. Dialing.XTo cancel the dialog: Press the %
button.
The system confirms by responding
“Cancel”.
“Redial”
You can use the “Redial” command to redial
the number most recently called.
Managing Announcement Services or
Voice Mail
You can also use voice control to manage
your voice mail or recorded announcement
services.
XPress the ? button while a phone call is
in progress.
An acoustic signal confirms that the system
is activated.XSay the required digits (“zero” to “nine”).
or
XSay the required words “Star” or “Hash”.XSay the concluding command “Okay”.
The system dials the number entered.
Navigation
GWarning!
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
pay attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given. Bear in
mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
During route guidance, you will not receive
information on:
R traffic lights
R stop and yield signs
R parking or stopping zones
R one-way streets
R narrow bridges
R other traffic regulation data
You should therefore always strictly observe
traffic regulations while driving. Drive
carefully and always obey traffic laws and
road signs, even if they contradict navigation
system instructions.GWarning!
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This could
cause a delay in completing your phone call
in a timely manner. This could distract you in
an emergency situation and cause you to be
involved in an accident.
Operation
You can use voice control to:
R enter a state
R enter a province
R enter a city
R enter a district (center)
Navigation191Voice ControlZ

Overview
The address book gives you the option of
storing information about people in the form
of entries.
Using voice control, you can dial a phone
number stored in the address book or start
route guidance for a stored address.
Apart from the speaker-dependent voice
names stored in the address book, voice
control can recognize all the entries in the
name fields of the address book. Recognition
of the entries in the address book depends on
the text that was entered. To make a call you
must say the text of the entry.
Check the address book entries for the
following:
R The name entries, e.g. last name and first
name, are in the right fields.
R Do not use abbreviations or acronyms.
R Avoid unnecessary spaces in names.
R Do not use special characters.
You can improve voice recognition by saving
a speaker-dependent voice name for address
book entries.
Use a speaker-dependent voice name:
R for names which are difficult to pronounce
R to distinguish names which sound similar
R for names which are not pronounced as
they are written
Voice control can store up to 50 of these
address book entries by means of a speaker-
dependent voice name.
Operation
You can use voice control at any time to:
R save a name
R select a name
R delete a name
R list the address book
R delete the address book
Ropen the address book
R open an entry from the address book
R list the phone book
R list the destination memoryXTo open the address book: Press
the ? button on the multifunction
steering wheel.XGive the “Address book” command.XPress the ? button.XGive one of the address book commands
explained below.
Commands
“Address Book”
XTo open the address book: Say the
command “Address book”.
“Help Address Book”
XUsing the “Help address book” command,
you can have all the essential commands
for the address book read out.
“Save Name”
Use the “Save name” command to save a
phone number with a voice name for a
specific speaker. Use this command for a
name which is complicated or which is
pronounced differently as it is spelled, for
example, because it is a foreign name. When
you have given the command “Save Name”,
voice control prompts you to enter a phone
number.
The digits 0 to 9 and the word “Plus” are
permitted.
“ Plus” replaces the international dialing code,
e.g. “00”.
Say the phone number in the form of a
continuous string of digits or as blocks of
digits, e.g. three to five digits.
Voice control repeats the digits it recognizes
after each block of digits (with a pause of
198Address BookVoice Control

about half a second between each block of
digits) and waits for you to continue speaking.
When you have given the command “Okay”,
voice control prompts you two or three times
to say the name. When repeating the name,
make sure that you pronounce it in exactly
the same way as you did the first time.
Otherwise, the name cannot be saved and
voice control aborts the saving procedure.
Example of dialog:sSave nametPlease say the numbersZero one three zerotZero one three zerosFive zero zero fivetFive zero zero fivesOkaytPlease say the name.sSmithtPlease repeat the name.sSmithtWould you like to save the number in
a category?sNotName and number saved
“Dial Name”
You can use the “Dial name” command to
place a call by selecting a name from your
address book. You can choose either a voice
name or say a name entry.
Only say the surname if only the surname is
entered in the address book.
Say the surname first and then the first name
if both are entered in the address book.
Example of dialog:
sDial nametPlease say the namesSmith
If there is more than one phone
number for an entry, voice control
queries this:tDo you want to make a work call or a
home call?
or
Please select a line numbersWorktSmith work. Dialing number.
“Find Name”
Use the “Find name” command to search for
a name in the address book. Voice control
then asks what action you want it to perform:
for example call the selected number, start
route guidance to the saved address or open
the entry.
Example of dialog:
sFind nametPlease say the namesSmithuThe system shows a numbered list in
the display.tPlease select a line number.sLine number 1 ...tLine number 1 accepted.
The system opens the first entry on the
list.
If the selected entry contains at least
one phone number or an address,
voice control asks whether you want
to dial the number or navigate to the
stored address.
“Find Address”
( Y page 196)
“Delete Name”
Use the “Delete name” command to delete a
voice name from your address book.
Example of dialog:
sDelete nametPlease say the namesSmithtDo you want to delete Smith?Address Book199Voice ControlZ