2010 MERCEDES-BENZ CL CLASS door lock

If the movement of the tilt/sliding sunroof is
blocked
during
the closing procedure (e.g. by
ice or pollution), the tilt/sliding sunroof will
stop and open slightly.
X Immediately after the tilt/sliding sunroof
has stopped and opened because it was
blocked, pull and hold the sunroof switch
in direction

of arrow = until the tilt/sliding
sunroof is fully closed.
The tilt/sliding sunroof closes with greater
force.
If the tilt/sliding sunroof is blocked again and
opens slightly:
X Immediately after the tilt/sliding sunroof
was blocked

and has opened, pull and hold
the sunroof switch in direction of arrow
= until the tilt/sliding sunroof is fully
closed.
The tilt/sliding sunroof closes without
automatic reversal function. G
Warning!
Pulling and holding the sunroof switch to
close the tilt/sliding sunroof immediately
after it

had been blocked two times will cause
the tilt/sliding sunroof to close without any
reversal function for as long as you hold the
sunroof switch. Synchronizing
The tilt/sliding

sunroof must be synchronized
after a malfunction or if it does not open
smoothly.
! If the tilt/sliding sunroof cannot be closed
or synchronized, contact an authorized
Mercedes-Benz Center or call Roadside
Assistance.
X Switch on the ignition.
X Press and hold the sunroof switch in
direction of

arrow : (Y page 346) until the
tilt/sliding sunroof is fully raised at the
rear. X
Keep holding the sunroof switch in
direction of arrow : for approximately
1 second.
X Check the express operation feature
(Y page 346).
If the

tilt/sliding sunroof opens and closes
completely, the roof is synchronized.
Otherwise repeat the above steps. Loading and storing
Loading instructions
G
Warning!
Always fasten items being carried as securely
as possible using fastening materials
appropriate for the weight and size of the
load.
In an

accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects. Do not place anything on the rear-
window shelf.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
Load distribution The total load weight including vehicle
occupants and luggage/cargo should not
exceed the total load limit indicated on the
corresponding Tire and Loading Information
placard located on the driver’s door
B-pillar
(

Y page 382).
The handling characteristics of a fully loaded
vehicle depends greatly on the load
distribution. It is therefore recommended to Loading and storing
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Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display

after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order

to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
Useful features
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i
Destination addresses will download in
the same
order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock In case you have locked your vehicle
unintentionally
(e.g.

SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting

Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”,

using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again. Remote door lock If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four
days

after the ignition has been switched
off.
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and
switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i
The Automatic Maintenance Call feature
is available if the relevant telephone
network is

available and data connection is
possible. Useful features
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Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 493), see “Fuel requirements”
(Y page 494), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, or the
opening mechanism is clamping, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear. X
Turn off the engine.
i Leaving the engine running and the fuel
filler cap open can cause the yellow engine
malfunction indicator lamp ; to
illuminate.
For more information, see also “Practical
hints” (Y page 457).
X Remove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
X Opening: Press fuel filler flap : at the
point indicated by the arrow.
X Turn fuel filler cap ; counterclockwise.
X Take off fuel filler cap ;.
X Place fuel filler cap ; in direction of arrow
into holder =.
X Fully insert filler nozzle unit and refuel.
X Only fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
X Closing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
X Close fuel filler flap :. Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 490).
Check the following:
R Engine oil level ( Y page 369)
R Tire inflation pressure ( Y page 377)
R Coolant level ( Y page 372)
R Vehicle lighting ( Y page 463) At the gas station
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X
Switch on the ignition.
The standard
display of the control system
appears ( Y page 204).
X Press button = or ; on the
multifunction steering wheel to select the
Service menu.
X Press button : or 9 to select
ASSYST PLUS.
X Press button a on the multifunction
steering wheel to confirm.
The maintenance service indicator display
with the maintenance service deadline
appears in the multifunction display.
i If the

battery was disconnected, the days
of disconnection will not be included in the
count shown by the maintenance service
indicator. To arrive at the true maintenance
service deadline, you will need to subtract
these days from the days shown in the
maintenance service indicator message or
maintenance service indicator display. Resetting the maintenance service
indicator
In the

event that the maintenance service on
your vehicle is not carried out at an authorized
Mercedes-Benz Center, you can have the
maintenance service indicator reset.
The automotive maintenance facility carrying
out the maintenance service will find the
information for resetting the maintenance
service indicator in the maintenance-relevant
literature for your vehicle.
Such literature is available at any authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the maintenance service indicator was
reset inadvertently, have an authorized
Mercedes-Benz Center correct it.
Only reset the maintenance service
indicator if the proper maintenance service
has been performed. Not following the
proper maintenance service as described
in the Maintenance Booklet will result in engine damage and/or other vehicle
damage
not

covered by the Mercedes-Benz
Limited Warranty. Vehicle care
Cleaning and care of the vehicle
Notes Regular and proper care will help to maintain
the value of your vehicle.
G
Warning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors

or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping Vehicle care
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To avoid paint damage, you should
immediately remove:
R
Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing
reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center. Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In
such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer !
Follow the instructions provided by the
power washer manufacturer on
maintaining a

distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should 404
Vehicle care
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normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle
is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick and

provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings
and

joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When
washing

the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle. X
Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash G
Warning!
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function or DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can have your vehicle washed in an
automatic car

wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using rocker switch
g on the climate control panel.
! Do not

clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors. Vehicle care
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Display messages
Possible causes/consequences and
X SolutionsÁ Night
View
Assist
Lights ON
or AUTO,
Not in R
Gear You have tried to switch on Night View Assist, but the exterior
lamp switch is not set to c or L.
In addition, the automatic transmission is in reverse gear
R.
X Turn the exterior lamp switch to c or L
(Y page 275).
X Shift the automatic transmission to park position P, neutral
position N or drive position D (Y page 291). Á Night
View
Assist
Only When
It Is Dark You have tried to switch on Night View Assist by daylight.
You can only switch on Night View Assist when it is dark.
Vehicle
Display messages
Possible causes/consequences and
X Solutions: The trunk is open.
X
Close the trunk (Y page 258). M You are driving with the hood open.
X
Stop the vehicle in a safe location as soon as it is safe to
do so.
X Close the hood ( Y page 369).
There is otherwise danger of an accident. C You are driving with at least one door open.
The display symbol shows you which doors are open.
X
Close all doors. _ Lock Seat
Backrest
Front Left
or
Lock Seat
Backrest
Front
Right The driver or front passenger seat backrest is not engaged.
The
driver’s

or front passenger’s seat belt can not secure the
driver or passenger.
X Fold back and push the seat backrest until the seat cushion
and seat

backrest audibly engage into the driving position. Vehicle status messages in the multifunction display
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Practical hints
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