2010 MERCEDES-BENZ C300 4MATIC To car

Product Information
Please observe the following in your own best
interest:
We recommend using Genuine Mercedes-
Benz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and pre-
approved conversion parts and accessories
are available at any authorized Mercedes-
Benz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are special-
order items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
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contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used Car”
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to:
In the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safetyGWarning!
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
GWarning!
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R turn on your hazard warning flashers
R slow down carefully
R drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R the safety precautions in this manual
R the “Technical data” section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standardsGWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov .
Vehicle data recording
Information regarding electronic
recording devices
( Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
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seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.GWarning!
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWarning!
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced. Also, the seat belt anchoring
points must be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Proper use of seat belts
GWarning!
USE SEAT BELTS PROPERLY
R Seat belts can only protect when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in case
of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver side knee
bag, front passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for side windows),
Emergency Tensioning Devices (ETDs),
seat belt force limiters, and front seat knee
bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver’s side knee bag, and ETDs) and side
(side impact air bags, pelvis air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds.
R Never wear the shoulder belt under your
arm, against your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
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Make sure:
R The seat belt is always fitted snugly.
R Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder.
R Place the lap portion of the seat belt as low
as possible on your hips.
Seat and head restraintGObserve Safety notes, see page 79.XPosition seat = and head restraint
properly. See ( Y page 80) for seat and
head restraint adjustment.
Observe the following points:
R Always be in a properly seated position.
R The position should be as far rearward from
the front air bag in the steering wheel as
possible, while still permitting proper
operation of vehicle controls.
R Adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely.
R The seat must be adjusted so that you can
correctly fasten and position your seat belt.
R The seat backrest must be in a position that
is as nearly upright as possible.
R Adjust the seat cushion so that the front
edge of the seat cushion lightly supports
your legs.
R Adjust the head restraint so that it is as
close to the head as possible and the
center of the head restraint supports the
back of the head at eye level.
R Never place hands under the seat or near
any moving parts while the seat is being
adjusted.
Children in the vehicle
Safety notes
If an infant or child is traveling with you in the
vehicle:
XSecure the child using an infant or child
restraint appropriate to the age and size of
the child.XMake sure the infant or child is properly
secured at all times while the vehicle is in
motion.GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system’s
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
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Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Infant and child restraint systemsGObserve Safety notes, see page 54.
We recommend all infants and children be
properly restrained at all times while the
vehicle is in motion.
Canada only:
Only use a BabySmart™ compatible child
restraint for the front passenger seat in this
vehicle.
All lap/shoulder belts except the driver’s seat
belt have special seat belt retractors for
secure fastening of child restraints.
To fasten a child restraint, follow the child
restraint manufacturer’s instructions for
mounting.
To activate the special seat belt retractor:
XPull the shoulder belt out completely and
let it retract.
During seat belt retraction, a ratcheting
sound can be heard to indicate that the
special seat belt retractor is activated.
The seat belt is now locked.XPush down on child restraint to take up any
slack.
To deactivate the special seat belt retractor:
XRelease the seat belt buckle and let the
seat belt retract completely.
The seat belt can then again be used in the
usual manner.
To deactivate the special seat belt retractor
for the front passenger seat, the front
passenger seat must be in the most backward
position.
GWarning!
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
i Information on child seats with mounting
fittings for tether anchorages
( Y page 57).
For information on LATCH-type (ISOFIX)
child seat anchors ( Y page 58).
The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Infants and small children should be seated
in an appropriate infant or child restraint
system. They must be properly secured in
accordance with the manufacturer’s
instructions for the child restraint. All infant
or child restraint systems must comply with
U.S. Federal Motor Vehicle Safety Standards
213 and 225 and Canadian Motor Vehicle
Safety Standards 213 and 210.2.
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the restraint and in the instruction
manual provided with the restraint.
When using any infant restraint, toddler
restraint, or booster seat, make sure to
carefully read and follow all manufacturer’s
instructions for installation and use.
Please read and observe warning labels
affixed to the inside of the vehicle and to
infant or child restraints.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
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A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
shoulder belt across chest and shoulder, not
face or neck. A booster seat may be
necessary to achieve proper seat belt
positioning for children over 41 lb (18 kg) until
they reach a height where a lap/shoulder belt
fits properly without a booster.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
Installation of infant and child restraint
systems
GObserve Safety notes, see page 54.GWarning!
Always lock the seat backrests in their upright
position when the rear seats are occupied by
passengers. Lock the seat backrests in their
upright position before installing top tether
straps or when the extended cargo
compartment is not in use. Make sure that
seat backrests are secured properly by
pushing and pulling on the seat backrests. If
a seat backrest is not locked properly, the
seat backrest could fold. The child seat would
no longer be supported properly or positioned
to provide its intended benefit. That could
cause serious or even fatal injuries.
This vehicle is equipped with tether
anchorages for a top tether strap at each of
the rear seating positions.
Top tether straps enable an additional
connection to be made between child
restraint systems secured with LATCH-type
(ISOFIX) anchors and rear seats. This can
further reduce the risk of injury.
XMove the respective head restraint : to
its uppermost position (Y page 83).
XLift up anchorage ring cover ; from
anchorage ring =.
XGuide top tether strap A between head
restraint : and top of the seat backrest.
XSecurely fasten hook ?, which is part of
top tether strap A, to anchorage ring =.
Make sure
Rhook ? is attached to anchorage ring =
beyond the safety catch, as illustrated
Rtop tether strap A is not twisted
Rhead restraint : is installed (if removable)
and positioned such that top tether strap
A can pass freely between head
restraint : and top of the seat backrest
XLower head restraint : if necessary
(Y page 83).
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vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user’s safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
ABS
GObserve Safety notes, see page 60.GWarning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
The Antilock Brake System (ABS) regulates
the brake pressure so that the wheels do not
lock during braking. This allows you to
maintain the ability to steer your vehicle.
The ABS is functional above a speed of
approximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will
respond even to light brake pressure.
The ABS indicator lamp ! in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
Braking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal. The pulsation indicates that the
ABS is in the regulating mode.
XKeep firm and steady pressure on the brake
pedal while you feel the pulsation.
Continuous, steady brake pedal pressure
yields the advantages provided by the ABS,
namely braking power and the ability to steer
the vehicle.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
Emergency brake maneuver
XKeep continuous full pressure on the brake
pedal.GWarning!
If the ABS malfunctions, other driving safety
systems such as the BAS or the ESP ®
are also
switched off. Observe indicator and warning
lamps that may come on as well as messages
in the multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing steering
capability and extending the braking distance.
BAS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
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