2010 MAZDA MODEL MX-5 MIATA Click

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10. Move the top latch slowly to makesure the anchor engages with the
striker, then rotate the top latch to the
lock position until a click sound is
heard.
Striker
Anchor
CAUTION
Driving with the hardtop not fully
locked could damage the hardtop.
If the red indicator is visible on the
lock release button, the hardtop is
not locked. After locking the hardtop,
verify that the red indicator is not
visible.
Locked position
Unlocked position Red indicator
NOTElThe operation indicator light turns off when
the top latch hook is locked.
lIf the hardtop is not closed properly even
with the top latch locked, contact Mazda to
have it inspected.
q The Power Retractable Hardtop
Does not Close
If the hardtop cannot be closed electrically
by pressing the close switch, verify the
power retractable hardtop operation
conditions first.
Refer to Operation Conditions on page
3-50.
If the power retractable hardtop cannot be
closed even after the operation conditions
are all met, have it checked at an
Authorized Mazda Dealer.
If you are unable to have the hardtop
checked at an Authorized Mazda Dealer,
the hardtop can be closed manually as an
emergency measure.
The procedure for manually closing the
hardtop is as follows:
1. Release the locks of the deck and open
it. (Refer to Opening the deck)
2. Lift up the hardtop and close it. (Refer to Closing the hardtop)
3. Tie the ropes to the deck links and close the deck. (Refer to Closing the
deck)
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Knowing Your Mazda
Doors and Locks
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us ”located on the “Inside Mazda ”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-2
Customer Information and Reporting Safety Defects
Customer Assistance
MX-5_8AV1-EA-09F_Edition5 Page388
Friday, May 7 2010 9:17 AM
Form No.8AV1-EA-09F

Black plate (396,1)
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda Motor de Mexico
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico
by one of the following ways.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on “Contactanos ”at the top of the page at www.MazdaMexico.com.mx
By phone at: 1 (866) 315 0220
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
9-10
Customer Information and Reporting Safety Defects
Customer Assistance
MX-5_8AV1-EA-09F_Edition5 Page396
Friday, May 7 2010 9:17 AM
Form No.8AV1-EA-09F