Page 81 of 318
In any mode:
•Press VOL + or VOL - to adjust
the volume.
SYNC system hands free control
features
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press VOL + or
to adjust volume. Press and
hold
to end a call or exit phone mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNC system, refer to theSYNC
supplement.
Navigation system/SYNC hands
free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press VOL + or
to adjust volume. Press and
hold
to exit phone mode or end a call.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
81
Page 82 of 318

For further information on the Navigation system/SYNC system, refer to
theNavigationandSYNCsupplements.
MOON ROOF (IF EQUIPPED)
You can move the glass panel of the moon roof back to open or tilt up
(from the closed position) to ventilate the vehicle.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
To open the moon roof:
The moon roof is equipped with an
automatic, one-touch, express
opening, closing and venting feature.
Press and release the rear portion of
the control. To stop motion at any
time during the one-touch
operation, press the control a
second time.
WARNING:When closing the moon roof, you should verify that
it is free of obstructions and ensure that children and/or pets are
not in the proximity of the moon roof opening.
To close the moon roof:
The moon roof is equipped with an automatic, one-touch, express closing
feature. Press and release the front portion of the control. To stop
motion at any time during the one-touch closing, press the control again.
Bounce-back:
When an obstacle has been detected in the moon roof opening as the
moon roof is closing, the moon roof will automatically open and stop at a
prescribed position. This is known as “bounce-back”. If the ignition is
turned off (without accessory delay being active) during bounce-back,
the moon roof will move until the bounce-back position is reached.
Bounce-back override:
To override bounce-back, press and hold the front portion of the control.
For example: Bounce-back can be used to overcome the resistance of ice
on the moon roof or seals. If during a bounce-back condition, the control
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
82
Page 83 of 318

is released to the neutral position, then held in the one-touch position
within two seconds after the moon roof reaches the bounce-back
position,the moon roof will travel with no bounce-back protection.
If the control is released before the moon roof reaches fully closed or the
ignition is turned off (without accessory delay being active), the moon
roof will stop. Security override can be used if the moon roof movement
is restricted in some way, for example, if there is ice on the moon roof or
seals.
To vent:
•To tilt the moon roof into the vent position (when the glass panel is
closed), press and release the front portion of the control.
•To close the moon roof from the vent position, press and hold the rear
portion of the control until the glass panel stops moving.
The moon roof has a sliding shade that can be opened or closed when
the glass panel is shut. To close the shade, pull it toward the front of the
vehicle
Accessory delay:
With accessory delay, the window switches, audio system, and moon roof
(if equipped) may be used for up to 10 minutes after the ignition switch
is turned off or until any door is opened
Note:You can open the vehicle’s front windows and moon roof (if
equipped) by using the control on the remote transmitter. Refer to
Opening front windows and moon roofearlier in this chapter.
HOMELINKWIRELESS CONTROL SYSTEM (IF EQUIPPED)
The HomeLinkWireless Control
System, located on the driver’s visor,
provides a convenient way to
replace up to three hand-held
transmitters with a single built-in
device. This feature will learn the
radio frequency codes of most
transmitters to operate garage
doors, entry gate operators, security systems, entry door locks, and
home or office lighting.
WARNING:When programming your HomeLinkWireless
Control System to a garage door or gate, be sure that people and
objects are out of the way to prevent potential injury or damage.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
83
Page 84 of 318

Do not use the HomeLinkWireless Control System with any garage
door opener that lacks safety stop and reverse features as required by
U.S. federal safety standards (this includes any garage door opener
model manufactured before April 1, 1982). A garage door which cannot
detect an object, signaling the door to stop and reverse, does not meet
current U.S. federal safety standards. For more information, contact
HomeLinkat:www.homelink.comor1–800–355–3515.
Retain the original transmitter for use in other vehicles as well as for
future programming procedures (i.e. new HomeLinkequipped vehicle
purchase). It is also suggested that upon the sale of the vehicle, the
programmed Homelinkbuttons be erased for security purposes, refer to
Programmingin this section.
Programming
Do not program HomeLinkwith the vehicle parked in the garage.
Note:Your vehicle may require the ignition switch to be turned to the
accessory position for programming and/or operation of the HomeLink.
It is also recommended that a new battery be placed in the hand-held
transmitter of the device being programmed to HomeLinkfor quicker
training and accurate transmission of the radio-frequency signal.
1. Position the end of your
hand-held transmitter 1–3 inches
(2–8 cm) away from the HomeLink
button you wish to program (located
on your visor) while keeping the
indicator light in view.
2. Simultaneously press and hold
both the chosen HomeLinkand
hand-held transmitter buttons until the HomeLinkindicator light
changes from a slow to a rapidly blinking light. Now you may release
both the HomeLinkand hand-held transmitter buttons.
Note:Some entry gates and garage door openers may require you to
replace Step 2 with procedures noted in theGate Operator and
Canadian Programmingin this section for Canadian residents.
3. Firmlypress and hold for five seconds and releasethe
programmed HomeLinkbutton up to two separate times to activate the
door. If the door does not activate, press and hold the just-trained
HomeLinkbutton and observe the indicator light.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
84
Page 85 of 318

•If the indicator lightstays on constantly, programming is complete
and your device should activate when the HomeLinkbutton is pressed
and released.
•If the indicator light blinksrapidly for two seconds and then turns
to a constant light continue with “Programming” Steps 4 through
6to complete programming of a rolling code equipped device (most
commonly a garage door opener).
4. At the garage door opener receiver (motor-head unit) in the garage,
locate the “learn” or “smart” button (usually near where the hanging
antenna wire is attached to the unit).
5. Firmly press and release the “learn” or “smart” button. (The name and
color of the button may vary by manufacturer.)
Note:There are 30 seconds in which to initiate Step 6.
6. Return to the vehicle and firmlypress, hold for two seconds and
releasethe programmed HomeLinkbutton. Repeat the
press/hold/releasesequence again and, depending on the brand of the
garage door opener (or other rolling code equipped device), repeat this
sequence a third time to complete the programming.
HomeLinkshould now activate your rolling code equipped device. To
program additional HomeLinkbuttons begin with Step 1 in this section.
For questions or comments, please contact HomeLinkat
www.homelink.comor1–800–355–3515.
Gate Operator & Canadian Programming
During programming, your
hand-held transmitter may
automatically stop transmitting —
not allowing enough time for
HomeLinkto accept the signal
from the hand-held transmitter.
After completing Step 1 outlined in
theProgrammingsection, replace
Step 2 with the following:
Note:If programming a garage door opener or gate operator, it is
advised to unplug the device during the “cycling” process to prevent
overheating.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
85
Page 86 of 318

•Continue to press and hold the HomeLinkbutton (note Step 2 in the
Programmingsection) while you press and release —every two
seconds(“cycle”) your hand-held transmitter until the frequency
signal has been accepted by the HomeLink. The indicator light will
flash slowly and then rapidly after HomeLinkaccepts the radio
frequency signal.
•Proceed with Step 3 in theProgrammingsection.
Operating the HomeLinkWireless Control System
To operate, simply press and release
the appropriate HomeLinkbutton.
Activation will now occur for the
trained product (garage door, gate
operator, security system, entry
door lock, or home or office lighting
etc.). For convenience, the
hand-held transmitter of the device
may also be used at any time. In the event that there are still
programming difficulties, contact HomeLinkatwww.homelink.comor
1–800–355–3515.
Erasing HomeLinkbuttons
To erase the three programmed
buttons (individual buttons cannot
be erased):
•Press and hold the two outer
HomeLinkbuttons until the
indicator light begins to
flash-after 20 seconds. Release
both buttons. Do not hold for
longer that 30 seconds.
HomeLinkis now in the train (or learning) mode and can be
programmed at any time beginning with Step 1 in theProgramming
section.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
86
Page 87 of 318

Reprogramming a single HomeLinkbutton
To program a device to HomeLinkusing a HomeLinkbutton previously
trained, follow these steps:
1. Press and hold the desired HomeLinkbutton.Do NOTrelease the
button.
2. The indicator light will begin to flash after 20 seconds. Without
releasing the HomeLinkbutton, follow Step 1 in theProgramming
section.
For questions or comments, contact HomeLinkatwww.homelink.com
or1–800–355–3515.
POSITIVE RETENTION FLOOR MAT
WARNING:Do not install additional floor mats on top of the
factory installed floor mats as they may interfere with the
accelerator or the brake pedals.
Position the floor mat so that the
eyelet is over the pointed end of the
retention post. Make sure that the
mat does not interfere with the
operation of the accelerator or the
brake pedal. To remove the floor
mat, reverse the installation
procedure.
INTERIOR TRUNK CONTROL
Press the remote trunk release
control on the instrument panel to
the left of the steering wheel.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driver Controls
87
Page 88 of 318

KEYS
Your vehicle is equipped with two
Integrated Keyhead Transmitters
(IKTs). The IKT functions as both a
programmed ignition key that
operates all the locks and starts the
vehicle, and a remote entry
transmitter.
Your IKTs are programmed to your vehicle; using a non-programmed key
will not permit your vehicle to start. If you lose your authorized dealer
supplied IKTs, replacement IKTs are available through your authorized
dealer. Standard SecuriLock™ keys without remote entry transmitter
functionality can also be purchased from your authorized dealer if
desired.
Always carry a spare key with you in case of an emergency.
For more information regarding programming replacement IKTs, refer to
theSecuriLock™ passive anti-theft systemsection later in this chapter.
Note:Your vehicle’s IKTs were
issued with a security label on them
that provides important vehicle key
cut information. It is recommended
that you maintain the label in a safe
place for future reference, such as
the inside front cover of this
Owner’s Guide.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Locks and Security
88